Category Archives: Personal Finance

Personal Finance

Banks, Bonds, Checking & Savings, Financial, Financial Information, Financial Services, Investment, Money, Personal Finance

NS&I Reveals That Brits Are Failing To Make The Most Of Summer Savings

According to the latest NS&I Quarterly Savings Survey, much of the British population is failing to make the most of money saved on household bills and outgoings during the summer months as the increased sunshine makes them forget their budgets.

More than two-fifths (42%) of Britons think they spend less on outgoings such as utilities and groceries during the summer months, with people expecting these summer savings to average more than £75 (£77.39) a month. However, rather than setting these extra pounds aside, it seems they’re being spent on leisure actives. Nearly half (48%) of the population think they spend more on leisure activities in summer, this is more than likely to be impacted by children’s school holidays. During this season, outgoings on activities like socialising with friends, parties and holidays increase by a monthly average of more than £100 (£109.80). The warmer weather carries much of the blame for this rise in spending as 43% of Britons say improvements in the weather made them feel more relaxed about their outgoings.

While 92% of people say they use less heating in summer, four-fifths (82%) hang washing outdoors rather than use the tumble drier and more than two-thirds (70%) save on transport by walking more – there are other expenditures which outweigh these savings. Nearly two-thirds (60%) of the population confess to spending more on holidays in summer than winter and almost two-fifths (39%) are more likely to spend money going out to bars and restaurants with friends.

Dax Harkins, NS&I‘s savings strategist, said: “Everyone loves to see the sunshine, but people should try not to be so dazzled that they forget their finances. It’s great that many essential household costs are less during the warmer months, but Brits would be wise to try and make the most of these savings by putting some of this money away. Summer fun doesn’t need to be expensive.”

In fact, by taking a careful look at their finances, Britons could make even more seasonal savings. More than a quarter (26%) of the population feel there are more opportunities to set money aside during the summer of which they currently aren’t taking advantage. Further, 23% believe that they could look more carefully at the amount they spend socialising to reduce their outgoings

Harkins continued: “Some people (7%) say that they’re too busy to budget properly. I would urge everyone to try and set aside a small amount of time, even just half an hour each month, to review their incomings and outgoings and to assess how they can better plan their budget – and as a consequence make their longer-term finances healthier.”

NS&I’s Savings Survey
For a copy of NS&I’s Savings Survey, case studies or further information on the statistics supplied in this release please contact the NS&I media team. Previous copies of the survey are available from http://www.nsandi.com/press-room/savingsurvey/index.jsp. Selected regional data is also available on request.

The telephone survey was carried out by TNS among 1003 GB adults aged 16 and above, 1 – 3 May 2009.

About NS&I
National Savings and Investments is one of the largest savings organisations in the UK, offering a range of savings and investments to almost 27 million customers. NS&I is best known for Premium Bonds, but also offers a range of savings accounts including easy access savings accounts, savings bonds, investment accounts and high return savings. All products offer 100% capital security, because NS&I is backed by HM Treasury.

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Huge Black Hole In Unclaimed UK Business Travel Expenses Revealed By Barclaycard

The new Barclaycard 13th Annual Commercial Business Travel Survey has highlighted a worrying trend that employees might not be as prudent with managing their own business travel expenses as they perhaps should be. Thirty two per cent of the business travellers surveyed stated that they fail to claim back all of their expenses, amounting to an average £373 in unclaimed business travel expenses each year. The survey also found that the more senior an employee is, the more money they are likely to lose in unclaimed expenses. There is also a clear division between the sexes as it appears men are lazier about claiming expenses than their female colleagues.

barclaycard

There are 38,486 companies employing more than 100 people in the UK, according to the Office of National Statistics, and even assuming each of these companies only employs 100 people and a third of these employees do not claim back, the total loss in unclaimed expenses would amount to a staggering half a billion pounds (£473,724,174) in the past year.

Worryingly, if employees tried to claim back almost half a billion in travel expenses from last year, companies could be crippled in an already pressurised economic environment. This begs the question does the government have an obligation to both the individual and businesses to lay down general guidelines on claiming expenses that will protect both parties?

In addition, Barclaycard found that only 61 per cent of respondents claim back all of their expenses – a drop from 79 per cent last year – suggesting that the UK is becoming less rather than more financially prudent as a nation and there is a growing problem with British business travellers managing money.

Neil Radley, Managing Director of Barclaycard Commercial, commented: “Anyone who regularly travels on business knows keeping track of all expenses can be tricky, especially when your top priority is your performance. Managing incidental and often small costs can drop to the bottom of the list of priorities. Barclaycard has found that the most sensible action companies can take is to help their employees to centralise their costs and to give them the facility to create automatic records by using company credit cards responsibly to keep better track of their expenses.”

About Barclaycard Commercial
The 13th annual Barclaycard Commercial Business Travel Survey was conducted in December 2008, amongst a nationwide sample of Barclaycard Commercial card holders. A total of 2,202 respondents (CEOs, chairmen, non-executives, financial directors, executive directors, managers and personal assistants) provided their thoughts on all aspects of business travel including attitudes to the environment and in-flight technology, airlines and hotel preferences and online bookings.

Barclaycard, part of Barclays Global and Retail Commercial Banking division, is a leading global payment business which helps consumers, retailers and businesses to make and accept payments flexibly, and to access short-term credit when needed.

The company is one of the pioneers of new forms of credit card payments and is at the forefront of developing viable contactless and mobile payment schemes for today and cutting edge forms of payment for the future. It also issues credit and charge cards to corporate customers and the UK Government. Barclaycard partners with a wide range of organisations across the globe to offer their customers or members payment options and credit. In addition to the UK, Barclaycard operates in the United States, Europe, Africa and the Middle and Far East.

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Prudential UK Is Set To Improve The Service Delivery Offered To Advisers In The Defined Contribution (DC) Pension Market With The Roll-Out Of A Newly Enhanced Systems Platform

Prudential UK is set to improve the service delivery offered to advisers in the Defined Contribution (DC) pension market with the roll-out of a newly enhanced systems platform. The platform will introduce improved delivery capability and functionality for both new and existing clients and is a clear sign of Prudential’s further investment in the DC market. It also signals a serious commitment to clients and their members through the delivery of enhanced levels of service.

The new platform introduces a step change in the online services provided by giving clients greater branding options and easy access to key data. Recently enhanced retirement planning and investment comparison tools are also available to assist members in making more informed choices to help achieve their retirement goals.

The enhanced platform is designed to sit alongside Prudential’s dedicated account management programme and will produce continued improvements in both quality and member response times.

Martyn Bogira, Director DC Pensions, Prudential said, “Not only have we improved functionality for our clients, we also now have the flexibility to further tailor our service to the specific client and their members. We believe that the new platform in conjunction with our innovative investment solutions, and our communications capability will enable consultants to design bespoke solutions for our shared clients.”

Prudential’s proposition is powered by Capita Hartshead’s HartLink technology and brings together the systems expertise of the Capita Hartshead team and Prudential’s extensive experience in the DC market.

HartLink is one of the largest pension administration databases in the UK and is currently used to administer the records of over 3.4 million members. HartLink has proven to be highly scalable and the underlying architecture is effectively limitless in terms of database storage capacity.

About Prudential:
Prudential is a trading name of The Prudential Assurance Company Limited, registered in England and Wales. This name is also used by other companies within the Prudential Group. Registered Office at Laurence Pountney Hill, London EC4R 0HH. Registered number 15454. Authorised and regulated by the Financial Services Authority.

Prudential has been in the corporate pensions and group pension schemes market since 1929 and now provide DC pensions for over 5,700 schemes. Prudential employs an experienced team of individual’s to support the DC proposition. The DC area spanning servicing, marketing, account management and investment supports over 660,000 scheme members.

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NS&I Invites Voters To Pick Their Favourite Sustainable Garden At BBC Gardeners World Live

The NS&I sponsored Grow Your Own campaign is to showcase three gardens f r o m 10 June in Birmingham.

NSIgarden

For the second year, three unique and visionary garden designs have been selected to be displayed at the BBC Gardners’ World Live event. The designs all feature modernity, sustainability and growing fruit and veg as key themes.

Visitors to the show will be able to vote for their favourite garden in the Grow Your Own area of the show which is also supported by NSI. The overall winner of the NS&I Growing Gardens Today Competition will be announced live on the Grow Your Own area stage by gardening expert Carol Klein on Sunday 14 June.

Of the competition, Carol Klein said. “I am thrilled to be announcing the overall winner of the NS&I Growing Gardens Today competition this year. This year’s designs are hugely creative, incorporating recycled and sustainable materials while showing different ways to grow your own fruit and vegetables. NS&I is a big supporter of encouraging the public to grow their own in a sustainable and cost effective way.”

Visitors to the show will also have the opportunity to pick up good gardening money-saving tips and ideas for contemporary working gardens. Expert gardeners will be giving practical demonstrations and advice on growing and using fruit, veg and herbs.

The winners:
Sheila Jean Dearing, a former bio-medical scientist, f r o m Devon, has always been deeply interested in gardening and developed her passion further when she began cultivating her own gardens. Her design, ‘Forest to Fork’ (located at Stand GA25), combines creativity with science to produce a space that is both beautiful and practical. Designed using FSC softwood throughout, this garden demonstrates how a small space can be productive, low maintenance and eco-friendly with a modern feel.

Christopher Parry and Rene Humphrey f r o m Bath, both graduated f r o m the Oxford College of Garden Design in 2007 before going on to set up their own garden design business TwentyEightDesigns. ‘Urban Veg’ (located at Stand GA23) is the first show garden built by the duo and aims to show NEC visitors a contemporary space made for today’s city lifestyle. Designed with sustainability in mind, the garden includes many recycling components such as reusable materials, a sleek built in compost bin and reclaimed bricks for walls.

Sally Wilding-Webb f r o m Devon has a certificate in garden design and firmly believes that the roots of good garden design are in horticulture. Sally aims to show visitors that a garden can be a sustainable fruit and veg plot as well as an area of relaxation. Her design ‘Everything in the garden’ (located at Stand GA24), encompasses modern techniques – such as a pond to encourage wildlife, lavender to welcome bees for pollination and an array of fruit and vegetables. 

All three gardens are located in the popular Grow Your Own area at the show. Voting commences at 9am on Wednesday 10 June 2009 and closes at midday on Sunday 14 June 2009.

 

About NS&I
NS&I is one of the UK’s largest financial providers with almost 27 million customers and over £92 billion invested. It is best known for Savings Bonds, but also offers Inflation-Beating Savings, Guaranteed Equity Bonds and Children’s Bonus Bonds in its range of savings accounts. All products offer 100% security, because NS&I is backed by HM Treasury.

About the RHS
The RHS is the UK’s leading gardening charity dedicated to advancing horticulture and promoting good gardening. Its charitable work includes undertaking scientific research into issues affecting gardeners, holding plant trials and educational events and activities.

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NS&I’s June Jackpot Of £1million Has Been Paid To A Surrey Resident, Who Bought His Winning Bond In March 2006

The winner, a gentleman from Surrey who wishes to remain anonymous, became ERNIE’s 233rd Premium Bond millionaire. He said of the win: “When Agent Million knocked on my door and told me that I’d won the jackpot I thought it was a practical joke! I’m still in shock but once the news sinks in I cannot wait to share the good fortune by treating my family to a lovely summer holiday.”

In Surrey, more than 535,300 people hold Premium Bonds worth £1.4 billion. There are more than 13,500 unclaimed Premium Bonds in total worth at least £796,000. This is the 13th time that the £1 million jackpot has been won in Surrey.

In March, NS&I announced that from the April prize draw onwards, one of the two monthly £1 million Premium Bond jackpot prizes will be replaced by a wider mix of other prizes in the monthly draws.

Similarly, a new £25 Premium Bonds prize has been introduced to the draws alongside the existing prizes (ranging from £50 to £1 million). These changes have been introduced because Premium Bond holders say that maintaining the chances of winning tax-free prizes on a regular basis is particularly important to them.

In June’s draw ERNIE paid out more than 1.1 million prizes, amounting to more than £33 million in value. There were 40,520,994,477 eligible numbers in the Premium Bond draw.

1. In June there were 1,125,583 prizes and a total prize fund of £33,767,475.
2. All Premium Bonds prizes are free of UK Income Tax and Capital Gains Tax.
3. Pictures of ERNIE (including the new ERNIE 4 machine), Agent Million and people buying Premium Bonds are available in high-resolution jpeg format from the NS&I media team.

About NS&I
National Savings and Investments is one of the largest savings organisations in the UK, offering a range of savings and investments to almost 27 million customers. NS&I is best known for Premium Bonds, but also offers a range of savings accounts including easy access savings accounts, savings bonds, investment accounts and children’s bonus bonds. All products offer 100% capital security, because NS&I is backed by HM Treasury. Further information and digital images are available from the NS&I media team. An ISDN line is available for interviews.

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Tooth Fairy Tightening Purse Strings As Recession Bites

The Children’s Mutual’s annual Tooth Fairy Index has revealed that the average cost of a child’s tooth has fallen six per cent from £1.22 to £1.15. The index shows that even the Tooth Fairy is having to fight the economic gloom, giving away £1.3* million less this year than last, as the credit crunch extends its clutches to the magic realm of Fairyland.

Tooth Fairy Index

In 2008, the Child Trust Fund provider’s Tooth Fairy Index found the average cost of a tooth had risen by an impressive 16% on the previous year. But 12 months on, the tooth market is showing signs of decay as parents resist the ‘fairy pressure’ reported in previous years, with 24% now happy to pay less than average, stating this helps their children understand the value of money.

David White, Chief Executive of The Children’s Mutual said: “The fall in the value of teeth provides the perfect opportunity for parents to talk to their child about the value of money and the impact of the credit crunch. Talking about the value of money in terms children can easily understand can help them appreciate the importance of saving.”

Encouragingly, 55% of all children save some or all of the money the tooth fairy leaves in exchange for their teeth. Children in the South West have the most bulging piggy banks as over three quarters (77%) are saving their tooth pennies, while those in Scotland are choosing to splash their cash, with 51% spending all the money the tooth fairy leaves under their pillow.

The Children’s Mutual’s Tooth Fairy Index reveals that attitudes towards the tooth fairy vary widely across the UK. Children in Northern Ireland benefit the most from the tooth fairy’s generosity, as one in 8 children (12.5%) receive £5 or more for each tooth that wobbles free, whereas 12% of children in the Midlands have a gap in their purses as well as their mouths as they are forgotten by the tooth fairy altogether.

The report also indicates that the tooth fairy herself has changed over the years. Traditionally, the tooth fairy has been known for leaving money, letters, and a sprinkling of fairy dust on her nightly rounds, though some parents recalled receiving an orange, toys or a book as a special treat from the tooth fairy. Their children in turn are now the recipients of mobile phone credit and magazines as the tooth fairy flies into the twenty-first century.

About The Childrens Mutual
The Children’s Mutual’s mission is to help parents, grandparents, family and friends fulfil their hopes for today’s children and secure their financial futures. The company specialises exclusively in family-focused finance products, and is currently the choice of 1 in 4 parents for Child Trust Funds.

The Children’s Mutual, as an expert in savings for children, made a significant contribution to the Government’s Child Trust Fund consultation process and is widely recognised by the business community and press as an industry expert on family finance. This expertise has led several financial institutions and family-focused high street retailers to choose The Children’s Mutual as their stakeholder Child Trust Fund partner.

A breakdown of the average amount of money left per tooth in each region of the UK is available upon request.

All research conducted by 72 Point who interviewed 2070 parents with children aged 5-15 in May 2009
* Average number of children aged 6-11(4.8m) losing 4 teeth per year x the average tooth fairy rate of £1.15 – average number of children = 4.8m x 4 teeth per year = 19.2m; 19.2m x 1.15 = £22.8m. Last year’s value = £23.4m – this year’s value of £22.08 = £1.32m

The Children’s Mutual has a large database of case studies available. David White, The Children’s Mutual Chief Executive, is available for interview. 

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Lloyds TSB Insurance Reports Rogue Traders On The Rise

Lloyds TSB Insurance has revealed that more than 4.6 million ‘botch’ home jobs have been reported in the past 12 months, as a growing army of unqualified traders target unsuspecting homeowners.

New research from Lloyds Home Insurance reveals that one in 10 Brits has been forced to correct sub standard work in the last 12 month – a 16 per cent increase on last year – costing an average of £460 to put right.

The rash of ‘rogue’ trading is being fuelled by a tougher economic climate, as unqualified workers seek out ‘cash in hand’ maintenance work and homeowners look for the lowest possible price.

With nearly a third (32 per cent) of victims admitting that they made no checks at all on workers’ qualifications, the insurer is urging homeowners to confirm traders’ full credentials and avoid the false economy of unqualified labour.

The research shows that Britons view the initial quote they get as the full amount they will eventually pay, without considering any additional costs should the job need correcting. Unhappy customers were forced to pay an average of £1,250 to amend botched conservatories, £840 to correct building work and £640 on roofing.

Those aged 45 – 54 are the worst affected, paying an average of £900 to correct the botch jobs done to their property, with West Midlands residents most affected (20 per cent), followed by those in the East of England (12 per cent).

Commenting on the research, Lloyds TSB Insurance Managing Director, Phil Loney said: “Rogue traders are on the increase and costing unsuspecting homeowners thousands. To help the public feel more confident about employing traders, we’ve produced a comprehensive guide to ‘rooting out the rogues’ which is available on the Lloyds TSB Insurance website.”

Research was commissioned by Lloyds TSB Insurance plc and conducted by YouGov in April 2009.

All figures, unless otherwise stated, are from YouGov Plc. Total online survey sample size was 2,404 adults. Fieldwork was undertaken in April 2009. The figures have been weighted and are representative of all GB adults (aged 18+)

About Lloyds TSB:
Lloyds TSB offers customers a wide range of current accounts, savings accounts, travel and homeowners insurance, home contents insurance, personal loans and credit cards, investment and cash ISA accounts designed to meet different customers’ needs.

Lloyds TSB Bank plc and Lloyds TSB Scotland plc are authorised and regulated by the Financial Services Authority and signatories to the Banking Codes.

Lloyds TSB Bank plc Registered Office: 25 Gresham Street, London EC2V 7HN.
Registered in England and Wales no. 2065. 

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LV= Life Insurance Online Customer Experience Score Continues To Improve

LV= has been recognised as one of the leading online life insurance providers by independent customer experience benchmarker, Global Reviews. The news comes hot on the heels of the launch of LV=’s redesigned website,

Against 13 competitors in the Q1 2009 online life insurance provider category*, LV= came second for its overall content, with a customer experience score of 57%. LV= topped the study for its online claims information, and its life insurance tips and advicesection. LV= was ranked second for the customer support and prospective customers categories.

Overall, the LV= Customer Experience score was 57%, an increase of 4% from Q4 2008, and 10% higher than the online life insuranceindustry average.

LV= ecommerce director Paul Wishman said: “We are delighted to receive such positive external feedback about our website, particularly after a major redesign and re-launch. Slick online purchasing capability is increasingly important in today’s financial services marketplace and we are committed to continually developing content and usability to enhance the overall online customer experience.”

LV= re-launched its website in March 2009. New features include a ‘top tab’ navigation system giving users ‘one-click’ access to all products, and a financial advice tab which consumers can click on to complete an online financial health check and book an appointment with one of LV=’s financial advisers.

Notes to editors:

* Independent research company Global Review measured LV=’s life insurance website against more than 650 criteria across 34 categories, interviewing more than 1,000 people to find out how they rated the experience during Q1 2009.

About LV=
LV= is a trademark of Liverpool Victoria Friendly Society Limited (LVFS) and LV= is a trading style of the Liverpool Victoria group of companies.

LV= employs more than 3,800 people, serves around 3.5 million customers and members, and manages around £7bn on their behalf. LV= is also the UK’s largest friendly society (Association of Friendly Societies Yearbook 2006/2007) and a leading mutual financial services provider. LV=’s services include car, travel, pet and home insurance, financial advice and retirement plans.

LVFS is authorised and regulated by the Financial Services Authority and entered on the Financial Services Authority Register No. 110035. LVFS is a member of the ABI, AMI, AFS and ILAG. Registered address: County Gates, Bournemouth BH1 2NF.

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National Savings And Investments (NS&I) Has Increased The Interest Rates On Its Income Bonds By 1%.

The revised interest rates came into effect from 20 May 2009 for Income Bond customers.

nsandi

Guaranteed Income Bonds are intended to provide investors with a100% secure monthly income at a competitive variable interest rate. This no risk guarantee to the investment capital is possible because National Savings and Investments is backed by HM Treasury. Income Bonds can be cashed in at any time with no notice and no penalty and income can be paid directly into a bank or building society account or into a NS&I Investment Account or Easy Access Savings Account.

The combination of complete security and the increased interest rates are expected to make NS&I Income Bonds especially attractive in the current economic climate.

NS&I constantly reviews savings products offered by other providers and has made this decision to take into account the rates available on other types of products which might be considered by Income Bond customers. NS&I continues to follow a pricing strategy designed to balance the interests of its savers, the taxpayer and the stability of the financial services market.

The interest rates on NS&I’s other savings products, including NS&I’s Guaranteed Income Bonds, will remain unchanged.

This brings the new Income Bonds variable gross rates* to 1.7% p.a. (1.71% AER**) for savings of £500 – £24,999 and 2% p.a. (2.02% AER) for savings of £25,000+.

*Gross means the taxable rate of interest without the deduction of UK Income Tax
**AER stands for Annual Equivalent Rate and enables the comparison of interest rates from different financial institutions and across different products on a like-for-like basis. It shows what the notional annual rate would be if interest was compounded each time it was credited or paid out. Where interest is credited once a year the rate quoted and the AER will be the same

 

About NS&I
National Savings and Investments is one of the largest savings organisations in the UK, offering a range of savings and investments to almost 27 million customers. NS&I is best known for Premium Bonds, but also offers a range of savings accounts including easy access savings accounts, savings bonds, investment accounts, and children’s bonus bonds. All products offer 100% capital security, because NS&I is backed by HM Treasury. Further information and digital images are available from the NS&I media team. An ISDN line is available for interviews. 

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Leading Child Trust Fund Provider, The Children’s Mutual, Has Announced The Launch Of A Very Different Return Of Premium Term Life Insurance Policy

thechildrensmutual.co.uk

Traditional Term Insurance products ask people to pay regular insurance premiums on the understanding that if the person insured dies during the policy term a payment will be made to the family or executors. But, if the person insured survives the term neither they nor the family will receive anything back.

The Children’s Mutual has teamed up with insurance experts ACE Europe Life Ltd to offer customers the ACE Return of Premium Term Life Insurance policy, which gives families the financial security of up to £100,000 cover in the event of death, combined with a guarantee that if the worst doesn’t happen all premiums paid will be returned. This ensures that, as well as peace of mind throughout the term, policy holders will have something to look forward to at the end of it too.

Designed to be easy and affordable as well as rewarding, the Return of Premium Term Life Insurance can be applied for online by simply completing 4 straightforward questions to check eligibility. There is no medical to pass and the length of term is selected by the applicant at the time of submission – f r o m 5 to 18 years – to reflect personal circumstances and requirements.

David White, Chief Executive Officer of The Children’s Mutual, leading Child Trust Fund provider, commented: “We are delighted to announce the launch of what we believe to be the only product of this kind in the UK. We have worked closely with ACE to develop a form of Term Insurance that will offer our customers reassurance and value throughout as well as giving them an added reward at term end.”

The new ACE Return of Premium Term Life Insurance policy has been created to provide a win-win situation for policy holders – with protection for loved ones should the worst happen, and money back if it doesn’t.

Benefits include:

– Peace of mind for the whole family
– Up to £100,000 of cover 
– All premiums back if the holder survives the full policy term
– Quick and easy application process 
– Variable length of policy – f r o m 5 to 18 years 
– Affordable monthly payments

To celebrate this innovative new product, a special introductory incentive is being offered, where policy holders pay just 99p a month for their first 2 months of cover. Additionally, if the partner of a policy holder also takes out cover, then they will pay just 99p a month for the first 2 months as well, plus receive 15% off all their monthly premiums after that.

About The Children’s Mutual

Home of the Child Trust Fund The Children’s Mutual’s mission is to help parents, grandparents, family and friends fulfil their hopes for today’s children and secure their financial futures. The company specialises exclusively in family-focused finance products, and is currently the choice of 1 in 4 parents for their child’s Child Trust Fund.

The Children’s Mutual, as an expert in savings for children, made a significant contribution to the Government’s Child Trust Fund consultation process and is widely recognised by the business community and press as an industry expert on family finance. This expertise has led several financial institutions and family-focused high street retailers to choose The Children’s Mutual as their stakeholder CTF partner.

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New Premium Club By M&S Money Will Offer Shopping And Travel Membership Benefits Exclusively To M&S Credit Card Holders

M&S Money has launched its new Premium Club which will offer shopping and travel membership benefits exclusively to M&S Credit Card holders – including both new and existing customers.

M&S Money

M&S Premium Club membership benefits include triple loyalty points on the M&S Credit Card* for all shopping at M&S, both in-store and online, special treats throughout the year, including birthday gifts and seasonal treats, and worldwide multi-trip family travel insurance, which includes extra cover for winter sports and independent travel.

Amanda Newman, M&S Premium Club Manager, commented: “Premium Club offers our credit card holders more of what they want from M&S, with exclusive access to a collection of benefits and rewards with an overall value several times the cost of membership.

“Our customers love the M&S loyalty scheme and, with Premium Club, they will get their money back in many ways. Being able to earn triple points has created great excitement with customers, as they will get three times the reward for the same amount of shopping at M&S.”

Existing M&S Credit Card holders can apply to join Premium Club at M&S stores, by phone or online. New customers can apply for the credit card and M&S Premium Club via the same methods, using just one application form.

New research** commissioned to celebrate the launch of M&S Premium Club confirms that shoppers are on the look-out for value. In order to save money, over a third of those questioned (35%) said they’d buy a package of goods that’s worth more than the price they paid. A further 19% regularly collect loyalty vouchers and money off coupons.

Shoppers are even more intent on being rewarded for their loyalty, with nearly two thirds (64%) expecting to receive extra loyalty rewards, and a further 50% wanting discounts on items they buy regularly. On the customer service side, 38% would like recognition and being treated with courtesy, and another 24% want to feel special and receive free gifts.

* M&S Credit Card 15.9% APR typical variable (the rate received will depend on assessment of the customer’s circumstances). 
** Research carried out on behalf of M&S Money by YouGov 24th to 27th April 2009, among 2,221 people aged 18 and over.

About M&S Money:
M&S Money (the trading name of Marks & Spencer Financial Services) was founded in 1985 as the financial services division of Marks and Spencer Group plc. The company is now a top ten credit card provider and the second largest travel money retailer in the UK. M&S Money also offers a range of insurance cover, including home insurance, car insurance, pet insurance, and wedding insurance, as well as loans, savings and investment products. In November 2004, Marks & Spencer sold M&S Money to HSBC. The Group serves customers worldwide from around 9,500 offices in 86 countries and territories. With assets of US$2,527 billion at 31 December 2008, HSBC is one of the world’s largest banking and financial services organisations. HSBC is marketed worldwide as ‘the world’s local bank’. M&S Money has an executive committee comprising an equal number of representatives from HSBC and Marks & Spencer.

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Struggling Borrowers Should Get Debt Advice Before Cutting Back

Financial solutions company Think Money have advised people who are struggling to repay debt tocarefully consider how and where they cut back on their spending, following the release of a study showing that millions of people have cut back on insurance in the past 12 months in order to save money.

The report from Sainsbury’s Finance estimated that almost one million (946,000) people have either cancelled or reduced their home contents insurance cover in the past 12 months as a direct result of their financial situation, while over half a million (532,000) have cancelled their life insurance policy for the same reason.

Meanwhile, 432,000 car owners were estimated to have reduced the amount of car insurance they had, while 349,000 people reduced their home buildings insurance and 104,000 reduced their pet insurance.

A debt expert for Think Money said that while cutting back in certain areas could be a good way of saving money in the recession, people should be careful about where they decide to cut costs.

“For example, increasing numbers of people are buying food from ‘budget’ stores, rather than the ‘big’ supermarkets they are used to, which can save a lot of money. Likewise, people are buying more second-hand cars, eating out less, etc. – and these are all relatively sensible areas in which to cut back.

“However, when it comes to cutting back on insurance, people are taking a risk. Insurance is there for a reason: it protects against unexpected large bills that can occur at any time. Without it – say, the person’s house is flooded – people can find themselves in a far worse financial situation than if they had simply kept their insurance policy, and that brings a real risk of falling into debt.”

The Think Money spokesperson added that even cutting back in ‘sensible’ areas is not the key to financial security, unless people are strict with their finances.

“Setting a strict budget is a very important part of financial management, and that budget must be realistic in terms of how much needs to be put aside for essential costs and how much can be kept back for non-essential spending.

“People should also ensure that if they are freeing up money by cutting back, that money should be put towards their debts rather than non-essential purchases.

The spokesperson said that anyone who finds that cutting back on costs alone is not enough should seek professional debt advice.

“Ideally, anyone who finds themselves struggling to repay debt should speak to a professional debt adviser at the earliest opportunity. A debt adviser can help the borrower to establish the best course of action for reducing their debts – and the sooner this happens, the less difficulty the borrower is likely to face.”

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Caution Advised Over Student Debt

Responding to a new survey suggesting that students were spending more money and receiving more financial support than ever before in the last academic year, financial solutions company Think Money has advised students to remain aware of the longer-term costs of using credit during their education.

The company added that while student finance is a useful and necessary means of funding education, students should be aware of the potential implications of getting into large amounts of debt, and should ideally avoid using credit that may have strict repayment terms, such as credit cards and personal loans.

The study by the Department for Innovation, Universities and Skills, which looked at the 2007/2008 academic year, found that higher tuition fees have increased first-year student spending by 12% in just three years.

This means that students are now completing their first year of university education with an average of £3,500 debt. If this continued each year on a three-year course, the average student could end up with over £10,000 of debt.

Despite this, the study found that fewer students were taking part-time jobs to help fund their education, falling from 58% in the previous survey (2004/2005) to 49%.

Although spending had risen by 12%, students’ income had risen by 15%, including loans for tuition fees (which are paid directly to universities).

Melanie Taylor, Head of Corporate Relations for Think Money, said that students should be careful to distinguish between normal student debt and additional credit.

“Student Loans from the Government are designed to be paid back in relatively small instalments after the student finishes their education, and only once they are earning enough to meet the minimum repayment threshold – currently £15,000 per annum. In that respect, student loan repayments are rarely a worry for graduates.

“Many students are concerned about the levels of debt they may be faced with on leaving university, but in reality this should not impact much on their lives at all, and people should not feel ‘priced out’ of further education, regardless of their background.

“However, it can become a more serious issue if the student uses other forms of credit, such as credit cards. Since these usually require repayment shortly after they are first taken out, these forms of credit can place a burden on students’ finances that they may not be able to manage.”

Mrs Taylor added that anyone who does find themselves with debts that they cannot manage should contact an expert debt adviser at the first sign of trouble.

“For anyone who gets into debt and realises they are unable to make their repayments, the most important thing is that they seek advice as soon as possible.

“There are a range of debt solutions available that can help people in various situations. A professional debt adviser can discuss the borrower’s situation in confidence and help them to decide which is best for their individual needs.

“Most debt solutions require a constant income, which can put some students at a disadvantage – but a debt adviser can still offer free, valuable advice that could help them to get their finances back in order.”

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Barclaycard Reduces Balance Transfer Fee

Barclaycard has announced that it is reducing the balance transfer fee on its 0% for 12 months Barclaycard Platinum balance transfer deal with immediate effect.

The change means that the current balance transfer fee on the Barclaycard Platinum card has been reduced to 2.5% of the amount transferred from the previous level of 3%. This offer is available for any transfers made within 60 days of opening an account, on amounts up to £5,000. The reduction means customers will be able to save £25 on a £5,000 balance transfer onto the Barclaycard Platinum.

The reduction in the balance transfer fee following the Barclaycard announced in February that it was reducing the annual percentage rate (APR) on its Barclaycard Platinum credit card from 14.9% down to 12.4%. This means that at the end of the promotional balance transfer period, the rate on the card will revert to ne lower rate of 12.4%.

Commenting on the reduction, Amer Sajed, Managing Director of Barclaycard UK said, “This reduction will mean customers looking to move their balance now have to pay less to get a market leading deal”.

Along with services like identity protection, fraud monitoring, purchase delivery protection and contactless payment technology, the new lower rate will help to further consolidate Barclaycard Platinum’s position as the market leading credit card in the UK.

Notes to Editors
The reduced balance transfer fee is available through the Barclaycard website. Barclaycard reserves the right to withdraw this offer at any time. Terms and Conditions apply. Barclaycard is subject to application and status. This offer is only available to new customers.

About Barclaycard:
Barclaycard, part of Barclays Global and Retail Commercial Banking division, is a leading global payment business which helps consumers, retailers and businesses to make and accept payments flexibly, and to access short-term credit when needed.

The company is one of the pioneers of new forms of payments and is at the forefront of developing viable contactless and mobile payment schemes for today and cutting edge forms of payment for the future. It also issues credit and charge cards to corporate customers and the UK Government. Barclaycard partners with a wide range of organisations across the globe to offer their customers or members payment options and credit.

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Debt Management: The Earlier, The Better

Responding to news that the Credit Services Association (CSA) has agreed that its members will grant 30 days’ ‘breathing space’ to borrowers who have fallen behind on their debt repayments, debt management company Gregory Pennington has advised struggling borrowers to take advantage of the opportunity to seek expert debt advice.

gregorypennington

The CSA, which represents debt recovery agencies in the UK, says the addition to its code of practice is “one of a series of positive measures being introduced […] to ease the pressure on debtors”.

It comes after discussions between the CSA and the Department for Business Enterprise and Regulatory Reform (BERR) aimed at helping the increasing number of people getting into trouble with debt.

The CSA said that it “acknowledged that the present economic environment is placing greater pressure on debtors, and debts are increasingly being passed to agencies for collection”.

Starting from the moment that the borrower informs the debt recovery agency that an accredited debt adviser has been appointed to the case, debt recovery agencies will take no further action to recover the debt for a 30-day period. Borrowers can use this time to establish the best way to tackle their debts, with the assistance of their debt adviser.

Consumer Minister Gareth Thomas said: “This new 30-day rule will give people a breathing space to help them take control of their finances as well as encourage them to seek help from debt advisers.”

A spokesperson for Gregory Pennington said: “This 30-day period will give struggling borrowers some room to do something about their debts before a debt collector will take any action. This has become more important in recent months, with the economic downturn putting pressure on many people’s finances.”

However, the spokesperson reminded borrowers that their situation with debt doesn’t have to go as far as dealing with debt collectors, as taking the right action early can often set the borrower on their way to becoming debt-free.

“A debt collector will rarely get in touch with a borrower unless they have fallen quite significantly behind on their debts. With that in mind, the best course of action for anyone struggling to repay debt is to get in touch with a debt adviser at the first sign of problems.

“Debts can grow very quickly – and the higher the interest rate, the more rapidly they will grow. That means that the further the borrower falls behind on their debt repayments, the more costly it may become.

“We advise that people who are having difficulties with their debts should not hesitate to get expert debt advice. The sooner the problem is addressed, the sooner it can be solved.

The spokesperson added that finding the right kind of debt solution can be a huge step forward for people who are looking to clear their debts.

“There are a number of debt solutions available to help people in various situations with their debts, and a professional debt adviser can offer guidance on the most suitable solution for a borrower’s circumstances.”

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Saving & Debt: Base Rate Should Not Discourage Caution

Commenting on the recent spate of base rate cuts – and the resulting 0.5% base rate – financial solutions company Think Money pointed to the potential implications of the Bank of England’s actions over recent months, and urged savers not to risk debt problems by turning their backs on saving.

“In the short term,” a Think Money spokesperson began, “it’s important to realise that many people – the vast majority of the country – haven’t benefited from these cuts in any way at all. A full 50% of the UK’s 11.75 million mortgages are fixed-rate deals, 40% tracker and 10% SVR (standard variable rate).

“Clearly, anyone on a fixed-rate mortgage won’t benefit any more than someone who’s renting their home. As for SVR deals, lenders aren’t obliged to pass on any reductions, and many have passed on only part of these cuts. Even people on tracker deals haven’t universally seen their interest rates drop by the full 4% since October, as many of those deals have come up against their collar.”

In the longer term, there’s the question of what lessons people will take with them once the recession is over. Many people on fixed-rate mortgages will be looking at the low rates on offer today, calculating how much they could save if they switched and comparing this against the cost of the early repayment charges they would pay if they left their current mortgage early.

“In future, they may be unwilling to sign up to fixed-rate deals – or at least reluctant to sign up to the longer-term fixed-rate deals which come with more substantial charges for early repayment.

“In other words, some may be tempted to sign up to a tracker or SVR deal the next time the base rate reaches 5 or 6%, believing that another fall will soon follow. There’s nothing inherently wrong with variable deals, but they’re not suitable for everyone: people whose monthly finances can only just cover their mortgage payment should think very carefully before committing themselves to a deal with an interest rate that could go up as easily as down. For people in that situation, erring on the side of caution – and taking a fixed-rate mortgage – could be far more sensible.”

The other long-term effect of these base rate cuts, of course, could be in the country’s attitude to savings. Now that the average interest rate on instant access accounts has plummeted to little more than 0%, interest is simply not keeping pace with CPI (Consumer Price Index) inflation – and for people who aren’t paying variable mortgages, this figure is more relevant than the RPI (Retail Price Index) measurement.

“We would, however, stress that interest is by no means the only reason people should build up their savings. With or without interest, a savings account is its own reward, helping people cope with financial challenges without running into debt problems.

“Even so, the thought of watching savings shrink in real terms may be enough to put many people off saving in a standard savings account. This could be terrible news: whether they stop saving altogether or feel they need to ‘gamble’ their money in higher-risk investments, they could be leaving themselves open to all kinds of debt problems in the future.”

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Barclaycard Announces The Conclusion Of A Project To Create A New Range Of Corporate Imagery, Whilst Simultaneously Fostering Some Of The Best Up And Coming Talent In The UK Industry

Barclaycard undertook a project to hire four semi-professional photographers in order to create a new set of imagery that moved away f r o m the traditional metaphors and financial services conventions.

barclaycard

Unusually for a big business, when Barclaycard realised it needed fresh creative images to sit with the new visual identity, and its customer promise, “One Step Ahead”, it decided to bypass the usual route of enlisting established corporate photographers. Instead the credit card and payment acquiring business set up a new programme to uncover some of the most talented semi-professional photographers and help them to get their career on the road.

The four photographers chosen – Australian Noel McLaughlin, Russian Natalia Urazmetova and fellow Brits Stuart Hendry and James Ellerker – were tasked with producing shots around a central theme of liberation that were warm and had a natural feel. The brief requested genuine situations with real people and with a clear focus on a key moment within the image.

Sharon Zimmerli, Senior Design and Identity Manager, Barclaycard said: “Our image content needs to remain optimistic and positive and must be intelligent and imaginative enough to engage our audience. By entrusting our brief to photographers who are inventive and talented, but not yet accustomed to the conventions of corporate photography, we were able to create fresh and engaging imagery to fit with our brand.”

The project was in many ways inspired by the success of social media photo sharing site flickr. When Barclaycard sourced notional images to demonstrate the style of photography which fit best with the new visual identity, most of the images that were deemed a neat fit were f r o m flickr.

About Barclaycard 
Barclaycard, part of Barclays Global and Retail Commercial Banking division, is a leading global payment business which helps consumers, retailers and businesses to make and accept payments flexibly, and to access short-term credit when needed. The company is one of the pioneers of new forms of payments and is at the forefront of developing viable contactless and mobile payment schemes for today and cutting edge forms of payment for the future. It also issues credit cards and charge cards to business banking customers and the UK Government. Barclaycard partners with a wide range of organisations across the globe to offer its customers or members payment options and credit. In addition to the UK, Barclaycard operates in the United States, Europe, Africa and the Middle and Far East.

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Debt Advisers Direct Have Underlined The Importance Of Seeking Debt Advice Before Financial Problems Reach The Stage Where They’re Insurmountable

“In the midst of a recession, professional debt advice has an even greater role to play than usual,” said Melanie Taylor, Head of Corporate Relations for Debt Advisers Direct. “With repossession and unemployment figures rising and many households living with the threat – or the actuality – of reduced income, people across the country are realising that once-manageable debts are suddenly taking up much more of their monthly budget. In many cases, the strain is simply too much.”

debtadvisersdirect.co.uk

The insolvency trade body R3 recently expressed its concern ‘that those with financial problems do not think they ‘need’ debt advice‘. Quoting from YouGov’s quarterly ‘DebtTracker’ of February 2009, R3 pointed out that only 37% those who had fallen behind with many bills or credit commitments had actually taken action and sought debt advice in the previous six months.

Of those who acknowledged that they were struggling with bills and commitments, a full 65% were of the opinion that they simply did not need advice about their financial problems.

“It’s alarming to see so many people in trouble and not looking for help,” Mrs Taylor continued. “Financial problems rarely resolve themselves unless the individual takes positive action. Clearly, many people are able to do so on their own, but while it’s good for people to have confidence in their skills, even the most financially capable people may find they benefit from the insights which someone who specialises in debt could supply.

“Particularly worrying is the thought of people who desperately need to look for debt advice but have yet to do so – either because they’ve not realised the severity of their financial problems or because they’re nervous about asking for help.

“Regarding the first of these two groups, we would like to stress the need for everyone to keep a close eye on their income and expenditure at all times – and this is especially important during challenging economic times when incomes are more likely to fluctuate and access to debt solutions such as debt consolidation or remortgagingmay be relatively restricted. One call to a debt adviser should help them gain some clarity on their situation, helping them understand exactly where they stand and what their options may be.

“Regarding the second group (those who acknowledge their financial problems but may be embarrassed about seeking help), we would like to make three specific points. First, that there are plenty of people in their situation; second, that debt advisers are there to help, not to judge; and third, that the solution to their debt problems could well be much simpler than they expect.

“Many people don’t want to face up to their debt problems because they dread hearing that bankruptcy, repossession, or some other ‘extreme’ scenario is the only way forward. In the vast majority of cases, however, these fears are unfounded. It’s true that there were 10,400 repossessions in the final three months of 2008, yet this only represents 1 in 1,100 mortgages – just as the 19,000 bankruptcies in that period represent an extremely small percentage of the people facing debt problems.

“Once they take the step and talk to a debt adviser, borrowers may be surprised to realise their lenders are willing to consider ways of repaying their debts in a way that’s actually quite manageable.

“Nonetheless, the earlier they seek debt advice, the more options they’ll probably have open to them. By taking action sooner rather than later, they’re likely to save themselves a great deal of time and worry, as well as money (in the form of fees, legal costs and interest charges).”

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Saving Is Important, But Debt Should Be Priority

Debt management company Gregory Pennington (www.gregorypennington.com) has welcomed news that more consumers are concentrating on putting money towards their debts rather than making savings, saying that this may make the best financial sense in the current economic conditions.

Gregory Pennington

However, the company added that consumers should be careful about where to draw the line, as savings can be a particularly important and useful aspect of people’s finances.

In Nationwide’s latest Savings Index, its senior economist Martin Gahbauer said that households were looking to increase the amount of money put towards their debt repayments “in response to the uncertain economic environment”.

He added that the negative level of housing equity withdrawal reported by the Bank of England earlier this month reflected this trend, and showed that households were using their available cash to reduce their mortgage balances more quickly, rather than spending it on non-essentials or putting it into a savings account.

Indeed, the Bank of England’s figures showed that in the final quarter of 2008, homeowners put a collective £8bn more towards their mortgage debt than they took out in equity withdrawals. It was the third consecutive quarter in which homeowners repaid more than they withdrew, although 2008 was the first year in a decade in which this had occurred.

A spokesperson for Gregory Pennington said that given the current state of the economy, repaying debt should be a priority for anyone who feels that their debt could become a burden.

“Debt repayments can be a burden on anyone’s finances, and that can become even more the case in times of financial hardship. In a time when many essential costs are rising, and when the risk of unemployment is higher than usual, reducing debt is particularly important.

“Even if a person’s debts seem relatively manageable now, a few unexpected events could change that. It’s essential that anyone who borrows money considers their long-term ability to repay the debt. Equally, anyone who finds themselves struggling should contact an expert debt adviser as soon as possible.”

However, the spokesperson added that savings are still very important, and people should look to save money whenever it is sensible to do so.

“Technically, it makes more sense to repay debt than save, even if that means using up those savings,” she said. “That’s because interest on debt nearly always grows faster than on savings, meaning that the person will spend less in the long run by tackling their debts first.

“However, being in debt doesn’t always mean people should avoid saving. If the borrower’s debts are entirely manageable – especially if their terms and conditions do not allow them to make overpayments – then there is no real reason why they should not put money into savings at the same time.

“Savings can offer a great deal of protection against debt, as well as long-term security. For example, a person who puts money aside every month is much better placed to manage any unexpected costs that may arise, or to get by in a period of unemployment.

“It can be difficult to decide whether it’s worth saving money or putting it towards debt repayments. We advise anyone who is unsure what to do with their money to seek free, impartial advice from a professional financial adviser.”

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