Tag Archives: ID theft

Experian Launches ProtectMyID

ProtectMyID offers a comprehensive online service to allow consumers to keep track of where their personal information is being used to secure credit. The launch of the service follows research by Experian that shows identity fraud is on the increase and is more widespread than ever. Experian revealed that the number of identity fraud victims who sought help from the company last year leapt by nearly 20% compared to the year before.

ProtectMyID provides credit report monitoring with text or email alerts if any credit is applied for in the user’s name. Details of the activity and advice on what to do is then posted to the user’s personal and secure online account. As part of the service users also have access to a dedicated Experian caseworker who can offer individual advice to help resolve the suspected ID theft or other fraudulent activity. Other benefits of the service include free fraud insurance to cover the cost of resolution up to £75,000 (provided by ARC, underwritten by AXA) and the option for CIFAS Protective Registration.

The Experian research revealed that in 2009, people were taking longer to discover that they have become a victim of fraud, indicating that fraudsters are getting better at covering their tracks; the average time taken is now 416 days, up 17 days compared to 2008. Year on year, reported fraud rose most sharply in early summer, rising by 57% in May and by 74% in June – the highest number ever reported to Experian in any single month. The average financial loss per victim was £1,100 in 2009 and the most extreme loss reported to Experian was for almost £59,000.

Via EPR Network
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ProtectmyId.co.uk Reveals British Public Lending A Hand To Online Fraudsters

New research by ProtectmyID.co.uk has revealed just how relaxed the Great British public are when it comes to protecting themselves in the digital world. In the face of one of the fastest growing crimes in the world, the research has shown that millions of online users are readily making the information required to steal their identities available to digital fraudsters.

The online study commissioned to mark the launch of the new ProtectmyID.co.uk fraud protection service by Experian, revealed that three of the most regularly used passwords (town of birth (24%), date of birth (18%) and name of past schools (18%)**) also feature in a top ten of personal details which the public include on social networking and dating sites. By making these personal details so accessible online, people are making themselves easy targets for digital criminals who are ready to maximise this information for fraudulent activities such as ID theft.

The new study looked at how willing the public are to display personal details online compared with the information they are prepared to give out to people/companies contacting them by phone. The figures are vastly different, with minimal numbers of people admitting to give out such personal information directly to strangers (Town of Birth (7%), Name of past schools (1%), mother’s maiden name (6%)**).

In addition, the research revealed that over half the population (51%)** use the same online password for some or most of their online accounts, with 52%** admitting to never changing their online passwords, or only changing their passwords when they believe their online account may have been compromised or have been prompted to do so.

Speaking about the research results, Pete Turner, Managing Director of Experian Interactive, said: “The results of our research show that the message of identity fraud is still not being heard. The Internet is accessible to almost everyone and as the number of users grow, so do those using it for criminal purposes. Users need to be aware of what information they are giving out online and who might be accessing it. People are clearly aware of the dangers of giving away personal details to strangers calling them up on the phone, so why are they giving this information away to a huge audience online?”

Via EPR Network
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Recession Raises Fear Of Identity Theft

New research from Lloyds TSB has revealed 76% of adults are currently worried about identity theft and 39% feel more at risk now than they did six months ago, with the recession playing a major contributing factor. The research was conducted September 2009 by ICM for Lloyds TSB amongst 1,000 UK adults aged 18+ years.

Over half (52%) of those concerned about ID theft believe that the recession has increased the risk as rising unemployment drives more people towards criminal activity and ID theft. Coupled with this, is the fear expressed by 57% of people that social networking sites have made it easier to steal personal details – a 10% increase on those with the same worries last year.

The study shows that as many as 38% of Brits have experienced ID fraud, with almost half of those (18%) having been victims personally. However, 57% of those surveyed admit that they have not done enough to protect themselves and 25% don’t know how.

According to CIFAS, the UK’s Fraud Prevention Service, it takes an estimated 48 man hours to repair the damage resulting from fraud, and the cost to victims is frequently as high as £8,000. Typically, it takes an average of 539 days for someone to discover that they’ve been a victim of ID theft and it is on the increase; latest CIFAS figures show that it increased by 15% in 2008.

To combat this growing trend, Lloyds TSB has launched its ID Aware prevention and advisory service to help protect customers and bring them peace of mind.

Lloyds TSB’s ID Aware product allows customers to stay on top of their credit status and safeguard their identity, providing credit monitoring services and an early warning system to alert the customer to any activity involving their account. In addition, customers benefit from access to their credit status and payment history in one easy-to-understand document showing all credit cards, mortgages and loans. Credit alerts to warn the customer in the event that someone has been checking their credit status or doing anything fraudulent that affects their credit score. And if the worst should happen, expert help is on-hand. ID Aware provides 24 hour access to an advisor who will take control and set everything back on track.

Jatin Patel, spokesperson for Lloyds TSB commented: “As technology improves, it gets easier and easier for criminals to steal our identities and during tough economic times the temptation becomes greater. Protecting ourselves by shredding documents and protecting passwords is a good start, but having someone else keep an eye on your ID offers extra peace of mind.”

Lloyds TSB is also offering help and guidance through the National Identity Fraud Prevention Week (NIFP) which Lloyds TSB has supported from its birth in 2005. The Group will be putting up posters and providing leaflets in branches detailing ways to spot potential fraud. The bank is also giving information on how customers can protect themselves by safeguarding documents and making it as difficult as possible for criminals to access personal information.

Via EPR Network
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