Category Archives: Personal Finance

Personal Finance

As The Credit Card Industry Suffers Revenue Losses, Consumers In Need Of a New Line of Credit Option

Overall, the credit card industry earned almost 6% less revenue in 2011 than during the previous year, in large part due to a decrease in the use of credit cards by shoppers and, as a result, less revolving credit that can be subjected to interest charges and fees. While come consumers have made a conscious effort to wean themselves off of spending on credit cards in an attempt to get a handle on their personal debt, others were forced into a credit card-free lifestyle during and after the Great Recession when many card issuers terminated the accounts of risky borrowers. Recent years have seen many lenders competing fiercely amongst themselves in order to pursue only the most creditworthy individuals.

Now with the nation’s economic situation slowly but steadily improving, credit card issuers are feeling more comfortable about relaxing their underwriting standards. This, combined with their acute need to acquire new cardholders in order to shore up some of their revenue losses of late, means that many lenders will looking beyond those with good and excellent credit scores in 2012. This opens up a whole slew of opportunities for people with less-than-perfect credit histories as they can reasonably expect lenders to increase their offering of credit cards for fair credit.

Consumers should beware of rising interest rates on borrowing as credit card issuers flounder to recoup some of their loss of earnings. In fact, experts have reported that going in to the New Year, the average interest rate on consumer credit cards is 15.14%, higher than the 14.75% APR that was the national average just six months ago. One option for consumers to find temporary reprieve from high interest rates is to look into 0 balance transfer credit cards which, when used wisely, can be an invaluable tool when it comes to handling debt.

Credit card companies are going to have to come up with some hard and fast ways to up their revenue over the coming year, whether they resort to raising interest rates, laying off employees, making more unsecured credit cards for bad credit available, some combination of the above or employing another technique altogether.

Via EPR Network
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Payday Express sets up contact centre support team to improve customer service

Payday Express, UK provider of cash advance loans, has restructured its workforce with the aim of dedicating further resources to customer care and support services.

This week, the payday loan company set up a new contact centre support department to take on administration duties previously performed by the customer services team, with a view to freeing up valuable time for advisers to be on hand to answer customer calls with increased efficiency.

Administrator positions within the newly formed team were offered internally and five experienced contact centre agents moved into the new department, with one external recruit completing the new team. Experienced contact centre team leader, Alison Eller, moved across to become a support team leader.

“I’m looking forward to heading up the support team. They are people with very strong administration skills, who will help make the various contact centre functions more efficient,” said Alison.

The contact centre support team will be focusing on answering customer emails as quickly as possible, as well as carrying out all administration functions within the contact centre department. Agents in the contact centre can now focus on their core competencies and offer the best possible service in response to information and queries on payday loans.

“Payday Express is continually focused on having the right people in the right roles to optimise the service offered to our customers,” said contact centre manager Carl Mountain.

“Setting up a new administration department enables employees whose strengths lie in this area to specialise in this, and for us to bring in new talent, while also building up the contact centre teams with employees that have strong customer service skills,” he added.

The latest re-organisation of the business follows the decision made in October 2011 to create a business development department to improve the customer journey through the applications process.

Via EPR Network
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Monthly donations from Payday Express support Build Africa projects

Monthly donations from payday loan company Payday Express to development charity Build Africa have helped to set up two Village Saving and Loan Association (VSLA) groups and will help set up six more over the next 12 months.

The partnership began in September 2011, with Payday Express committing to support the charity in the regular set up of new VSLAs.

Build Africa describes VSLAs as self-managed groups that do not receive external capital and provide people with a safe place to save their money, access small loans and contribute to a welfare fund that members can draw on in emergencies.

VSLAs are currently being set up across Uganda and Kenya , with the help of volunteers from Build Africa as well as funds from Payday Express, as part of an ongoing project to give families the opportunity to save and invest their way out of poverty.

The Umoja B Savings Group and Upendo Savings Groups have already been formed with financial help from the emergency payday loans provider and each already has more than 30 active members. Both savings groups meet once a week to discuss the savings accumulated and to agree on how the money can be most wisely invested. For example, a business that is selling soft drinks in a local village can be extremely lucrative when the nearest town or trading centre is more than 3km away, and such a business can be supported and grown with help from a VSLA.

Sarah Carroll, operations manager at no fax payday loan lenders Payday Express, said: “The donations the company regularly provides to Build Africa are helping communities in Africa transform their futures.

“We look forward to receiving regular updates from Build Africa about the savings and loans groups that have been set up as a result of Payday Express donations. It feels really good to work for a company that is determined to help those less fortunate to save and borrow money to improve their lives.”

The Build Africa VSLA projects have already helped more than 30,000 people in more than 1,000 VSLA groups.

Via EPR Network
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Payday Express launches daily industry news portal

Payday loan company Payday Express has launched an industry news portal to give customers the latest daily news on everything from general credit and savings stories, to energy prices and consumer behaviour, spending and saving.

Each day experienced in-house journalists will write and publish interesting and pertinent articles to the Payday Express website, covering topics the company believes are relevant and interesting to customers.

News stories already featured on the Payday Express feed include: “Families urged to place children’s cash gifts into junior ISAs” and “Boost for overseas travellers as banks axe currency fees”.

Of the daily news feed, Liam Hills, an account manager at Payday Express, said: “I really enjoy reading the daily news articles and am sure that customers will find them informative too.”

Payday Express is hoping the daily news will inform customers and provide them with a one-stop-shop for all finance and consumer behaviour news and views, complementing the general information already available on the website.

Sarah Carroll, operations manager at the no fax payday loan lenders said: “We are always aiming to make improvements to the overall service we offer our customers, from the website through to our contact centre.

“This news service gives customers visiting our site the chance to keep up to date with current and pertinent news.”

The emergency payday loans provider is also planning to launch a blog in the New Year, with a view to offering quick and easy money-saving tips and more.

Via EPR Network
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Mortgage Network of Ohio Plan to Assist Ohioans Everywhere Find That Perfect Mortage

Unlike banks, the Mortgage Network of Ohio believes that when it comes to finding the perfect mortgage, there is always more than one option. They’d now like to pass this message onto Ohioans everywhere.

The company, one of the State’s leading Mortgage Lenders and mortgage Cincinnati, are currently doing business across the area. So much so that they’ve recently worked hard to improve on what they specialize in, in order to offer an even better service to buyers.

“At The Mortgage Network of Ohio, we believe that our clients should have more than one option on a Mortgage. We will take their application, work every possible scenario, then offer them options of loan programs available to meet their needs. Our objective is to maximize the profitability of the homeowner’s experience by eliminating the hassle of shopping.” – says Jeff Steinacker, president of the Mortgage Network of Ohio.

The company has a long history of helping thousands of families in the Ohio, Kentucky and Indiana region find their perfect home financing option – and have a strict process they adhere to with each application. This expansive service and investment in time ensures that each client finds a financing option that suits their needs, timeline and budget.

“Essentially, our ultimate goal is to help everyone get the keys to their dream home as quickly as possible. We can also assist them with refinancing, debt consolidation, home improvement, home loan Cincinnati, FHA and reverse mortgages” they say.

To find out more about the services that the Mortgage Network of Ohio offer, to speak with one of their experiences and skilled staff and to get yourself on the road to that set of shiny new house keys, please visit them online at:themortgagenet.net/

Via EPR Network
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Pockit announces exclusive 5% cashback at over 70,000 hotels with HotelStayUK

Market leading prepaid MasterCard® provider, Pockit announces exclusive 5% cashback for all Pockit cardholders on hotels and short breaks with HotelStayUK.

Prepaid MasterCard® provider, Pockit has announced a new exclusive cashback for Pockit prepaid cardholders on top of its existing partner offers.

Pockit has teamed up with HotelStayUK, the UK’s only hotel and short break member benefit provider, to provide Pockit cardholders with fantastic discounts on hotels and short breaks across the UK, Europe and worldwide.

HotelStayUK offers guaranteed savings between 10% and 60% off 74,000 hotels across the world. However, Pockit cardholders can also receive an additional 5% cashback off their already discounted rates.

HotelStayUK work with major UK and worldwide hotels, including the finest Hilton, Novotel, Meridien, Marriot, Holiday Inn and Radisson resorts, to provide amazing hotel and short break offers. Whether it’s a room for a night in a vibrant city or a romantic break at a spa hotel over Christmas, they can find the right place, in the right location, at the right price.

Virraj Jatania, joint managing director of Pockit, said: “At Pockit we pride ourselves on offering our prepaid cardholders additional benefits they simply couldn’t find on the High Street.

“We’ve teamed up with HotelStayUK to enable our customers to take advantage of exclusive savings on hotels and short breaks available to Pockit users only.

“This is another fantastic cashback that adds great value to our Pockit prepaid MasterCard®.”

Pockit cardholders have two ways of enjoying massive savings when planning a visit away with HotelStayUK. Cardholders can call HotelStayUK on 08445 007 106 quoting‘pockit’, or view the exclusive Pockit discounts via the HotelStayUK website, using the link provided. Whichever option they choose, they must use their Pockit Prepaid MasterCard® for their booking.

All of Pockit’s partner offers have been exclusively negotiated to provide Pockit MasterCard® holders with maximum savings on retail, insurance, utilities, broadband, travel, optical and dental care and more.

Via EPR Network
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Payday Loans Company Makes Strides With Recycling Programme

Payday Express has long since recycled paper and toner cartridges and made steps towards having a paperless office, but has now expanded its recycling efforts further with a new general waste recycling program.

Disposing responsibly of waste paper was only the start of Payday Express’s efforts to minimise its carbon footprint, and it has now teamed up with Revolution Recycling, a London-based provider of recycling services for businesses.

This now means that Payday Express and their staff can further reduce the negative impact on the environment by recycling their thin card, plastic, metal cans, and glass, and staff are impressed by how easy it is to be more environmentally responsible.

Administrator Kristina Winch said that the company-wide approach to improving awareness of what could be done was paying dividends.

“We have gone from strength to strength as a company in the way we have changed how our staff are encouraged to think about the environment”, she said.

“This new set-up will help us all play a bigger part in our ongoing efforts to protect the environment.”
And Payday Express, operations manager Sarah Carroll added: “Expanding our recycling policy is part of the company’s ongoing commitment to environmental responsibility.

“Hopefully, now that they can see how easy it is to play their part, staff will take the recycling message home with them and put it into practice there too.”

Via EPR Network
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Confused.com Launches New Points Promotion With Nectar

Confused.com has announced it will unveil a new promotion with Nectar, the UK’s largest loyalty programme. Customers will receive 1,000 Nectar points for every car insurance policy they buy through Confused.com. The promotion is running from 12 December 2011 until 31 March 2012.

Confused.com’s Nectar Points promotion will be supported by a 30 second TV advert and radio advert running from 23 December. The adverts will feature animated logo Cara singing ‘YMCA’, with some unique wording added to highlight the Nectar promotion.

Will Shuckburgh, Nectar Client Development Director, commented: “We’re thrilled to be building on an already successful partnership with Confused.com. This is another fantastic way for our card holders to collect more Nectar points whilst getting a great deal on car insurance. It’s great to be working with a leader such as Confused.com, as we know this is something our savvy Collectors will take advantage of and continue to get excited about.”

Mike Hoban, Marketing Director at Confused.com, said: “Confused.com was the first site to offer price comparison for car insurance, so saving people time and money is at the very heart of our business.The promotion with Nectar offers our customers an added reward when they choose to buy cheaper car insurance with Confused.com.”

The Confused.com advert will be aired from 23 December. Find the latest Confused.com games, videos and more from the Cara Confused page.

Via EPR Network
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Payday Express Supports Make-A-Wish for their 25th Anniversary

Consumer finance provider Payday Express chooses a different charity to support each month, and this December it dedicated efforts to raising money for the Make-A-Wish Foundation.

Make-A-Wish Foundation grants magical wishes to children and young people fighting life-threatening illnesses (make-a-wish.org.uk), and the charity is this year celebrating its 25th anniversary.

Sarah Carroll, operations manager at the fast payday loans company, said: “Staff at Payday Express are always great at pulling together to support good causes and this December has been no exception.”

Throughout December, Payday Express organised a number of different ways for employees to contribute to the charity, including a Christmas party, a programme which allows staff to pay a pound to dress down on Fridays, and collection points for loose change.

Employees at the company, which provides cash loans until payday, contributed £5 towards the Christmas party, which gave them entry to the venue and disco, free food and drink, and chips for the casino tables. Staff were also able to buy additional £5 vouchers for casino chips on the night. All of the money raised on the night – £435 – will be donated to the Make-A-Wish Foundation.

Caroll added: “The staff were more than happy to link their Christmas party fun with helping to raise money for the fantastic Make-A-Wish charity, to be able to bring some joy to children who need a bit of cheer in their lives.”

Other money raised from dress-down Fridays and collection pots will be collected and donated to the charity at the end of the month.

Payday Express administrator Kristina Winch said: “At Payday Express we are dedicated to helping important causes.

“We aim to involve ourselves as much as possible in areas where we can benefit the less fortunate.”

Via EPR Network
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Payday Express Welcomes New Head Of Collections

Payday loans company Payday Express has appointed Andy Davidson as its new head of collections and both the company and Andy have high hopes for the future.

Andy joined Payday Express’s senior management team on November 9 and brings a wealth of experience, having been head of collections at Cabot Financial for the past three years.

While at Cabot Financial he managed more than 200 staff and achieved year on year collection performance improvements. Before that Andy worked at CitiGroup for more than 20 years, starting as assistant branch manager and leaving the company as senior district manager.

Andy said: “I’m really enthusiastic about joining Payday Express. It’s an exciting time for the company, as the online payday lending industry continues to grow. Joining the already strong leadership team at this time can only be a good thing.”

Payday Express has seen improvements in performance by the collections department in recent months, and Andy aims to achieve continual performance improvements. He will grow the team and help to develop employee talent, as well as oversee the implementation of new technologies to improve efficiency within the department.

Chris Gillard, who worked with Andy at CitiGroup and is now the business development manager at Payday Express, said: “It’s exciting that Andy is joining our management team.

“He is an enthusiastic and dedicated head of collections, whose management skills and experience will be extremely valuable and will help us to sustain business success.”

Via EPR Network
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Payday Express Staff Rally Round After Cristian’s Bike-Crash Ordeal

Staff at payday loans company Payday Express have shown unprecedented support for well-respected colleague Cristian Brownlee by fundraising after he was seriously injured in a motorbike crash.

Cristian suffered terrible injuries, including broken ribs, a punctured lung and broken sternum, as well as fracturing six vertebrae while riding to work on Friday October 21.

Employees at Payday Express have always been very fundraising-focused. They donate the proceeds of their weekly Dress Down Friday collections to different charities each month and get involved in events such as Children in Need and Movember. This time, with a cause closer to home, they upped the ante to help Cristian and his family during his lengthy hospital recovery.

Led by Adam Kenton and Laura Kent, who arranged bake sales and fancy dress days, as well as asking for donations, staff raised £652. This was matched by the company, bringing the total to £1,304.

As part of the fundraising efforts, employees auctioned some of their possessions, such as a Swarovski necklace, a PS2 slimline and an Only Fools and Horses DVD box set. Lunch dates with staff members, Lauren Pettit and Louise Dixon, were also auctioned.

“I have been telling Cristian all about what’s been going on in the office each time I visit him. I’ve also shown him photos of our dress up day,” said Adam.

“It feels good to be part of such a caring and supportive team.”

Cristian, who has always been a high-achieving Payday Express team member, said:
“Both myself and the nurses cannot believe the amount of support received from my colleagues.

“This has all been a pretty painful experience, both physically and emotionally, but they have really helped to take away the pain. I can’t wait to get out of here and start processing some loans!”

Via EPR Network
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Provident Continues to Maintain a Presence in the Dow Jones Sustainability Indexes British Airways

Provident is continuing to carve out a reputation as one of the world’s most responsible financial companies by once again being included in the Dow Jones Sustainability Indexes.

The DJSI World tracks the performance of the top 10% of the 2500 largest companies in the Dow Jones Global Total Stock Market Index that lead the field in terms of sustainability, with the DJSI Europe monitoring the sustainability performance of the top 20% of the 600 largest European companies.

For the seventh successive year, Provident has been selected for inclusion in both the Dow Jones Sustainability World Index (DJSI World) and Dow Jones Sustainability Europe Index (DJSI Europe).

The Dow Jones Sustainability Indexes were launched in 1999 as the first global sustainability benchmarks. The Indexes are based on an internationally recognised leading Corporate Sustainability Assessment (CSA) methodology which means that they include only companies that fulfil certain sustainability criteria which is better than the majority of their peers.

Provident’s overall score in the 2011 Indexes was 63% (2010: 59%) – 23% points higher than the average overall score of the other companies in the financial services sector – with ‘best in class’ scores for environmental monitoring and reporting, and scores of over 80% in respect of a range of other CR issues, including anti-crime policy/measures, stakeholder engagement and social reporting.

Rob Lawson, Corporate Responsibility manager at Provident Financial said: “We are delighted to continue to be included in the Dow Jones Sustainability Indexes and remain committed to disclosing information on our corporate responsibility (CR) performance to our stakeholders.”

Rob Lawson concluded: “Our continued inclusion in the Indexes is no mean feat, and is testament to the progress we’ve made over the past seven years in embedding our CR programme throughout our business. It also endorses our approach to CR management and shows that we compare favourably to other global companies.”

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Standard Life Teams Up With Legacy Asset Systems To Support Asset Migration To Standard Life Wrap

Standard Life, a market leading platform provider, has teamed up with Legacy Asset Systems to support advisers migrating assets to the Standard Life Wrap. With the agreement, preferential terms will be offered to Standard Life Wrap firms signing up to the services offered by Legacy Asset Systems. Legacy Asset Systems offer two services: the Discovery Report, a ‘smart search’ of existing client data, and the Asset Migration Service, a combination of systems and services to successfully complete an asset migration project.

The benefits of the Legacy Asset Systems offering are:
– A cost effective approach and opportunity for adviser firms to create an additional profit centre
– Develops a fully compliant and automated end to end audit trail
– Reduces capacity constraints and frees resource to focus on added value services
– Delivers a robust and scalable process, systems and controls
– Supports a consolidation approach by enabling review of whole portfolio and individual products
– Develops an income stream on assets which have been generating little or no income

Chris Divito, Head of Platform Distribution at Standard Life, said: “Advisers have been telling us that analysing and migrating clients legacy assets is a real challenge, particularly from a compliance and capacity point of view. So we have teamed up with Legacy Asset Systems to provide a solution. They have provided a cost effective solution which not only ‘makes it happen’, but also reduces costs and generates income for the business.”

Kevin Jow, Director at Russell Ulyatt has recently used Legacy Asset Systems to help migrate client business to the Standard Life Wrap. He said: “We were keen to start tackling the next segment of our client bank and we’re focused on completing the collation and analysis of client information as cost effectively as possible. Legacy Asset Systems provided the ideal solution in that they took on all of the manual effort of contacting providers, provided accurate cost comparisons and a complete audit trail. In addition to that, the Discovery Report enabled us to take a very detailed view of our client bank and identified some great opportunities. We’ve been able to significantly increase our speed of client transfer and subsequent income streams.

“Using Legacy Asset Systems has freed up so much of our time, speeded up the whole process and just let me get on with the day job – spending more time with my clients.”

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Confused.com Find Brits Are A Nation Of DIY Lovers But Pay The Price In Home Insurance Claims

Confused.com has revealed that fifty-three per cent of homeowners are doing their own home improvements due to an increase in living costs. However, many of these projects are ending in disaster, with 11 per cent of those who ‘have a go’ then claiming on their home insurance.

A recent study by the Institute of Fiscal Studies warned that households are looking at a 3.8 per cent fall in earnings with data for the first 11 months of 2010-11, marking the largest fall in disposable income since 1981. As a consequence of this strain on income, homeowners in the UK are turning their hand to DIY.

Aside from money issues, the Confused.com survey also showed that thirty-nine per cent of Brits claim to have undertaken home improvement work after watching DIY programs; their favourite being Grand Designs (22 per cent).

Homeowners in Scotland and the West Midlands are most likely to do their own home improvements, with 23 per cent claiming to do DIY, compared with the North East where only 11 per cent do DIY.

Fifty per cent of homeowners in Northern Ireland also claimed to have done a successful job, compared with 26 per cent of homeowners in Wales who said their inspirational home improvements looked dreadful and out of this 26% of Welsh homeowners, if money were no object, then 67 per cent would pay someone to do their DIY.

Of all those UK homeowners surveyed, 31 per cent of these budding Kevin McClouds admitted to having DIY mishaps, and of these 31% homeowners, most disasters were taking place in households in Scotland (12 per cent) and Wales (12 per cent) resulting in home insurance claims.

Despite tackling DIY to save money, 6 per cent of Scottish homeowners have paid over £1,000 in the past 24 months rectifying their DIY disasters. A further15 per cent of Scottish homeowners have paid £200 or more in the same period, whereas those living in Northern Ireland paid out over £350 in the last two years to fix botched DIY. In Wales, 13 per cent said they have paid out £300 fixing bad DIY jobs in the last two years.

Mark Gabriel, Confused.com Home Insurance spokesman, said: “With the economy so fragile, people’s finances are under more pressure and things aren’t getting any easier particularly with the rise in petrol prices and food prices. Therefore people have turned to ways of saving money and have been inspired by home improvement programs.

“However it is important to remember that television often makes tasks look easier than they are. In fact, some home insurance policies stipulate that only professionally accredited tradesmen should carry out certain work, so it is worth checking that you are not inadvertently rendering your insurance invalid by failing to read the small print.

“It is important to look at your home insurance policy to check that you are fully covered, should things go wrong, and to check their policy details carefully. It is also necessary to take extra safety precautions, as DIY disasters can cause accidents.”

For more information on home insurance, flat insurance and staying safe while DIYing, visit Confused.com.

Via EPR Network
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Short-term Finance Solutions Company’s Staff Join Movember Madness

Prolific fund-raisers at the Kent-based financial services company, Payday Express, aren’t ones to turn down a charity challenge– and so, as has become an annual tradition, they’re once again fully embracing this year’s Movember national appeal.

The company’s male staff are putting their money where their mouths – or rather, their top lips – are and changing their own looks, as well as the face of men’s health, by boosting awareness and raising money for research into men’s health, and in particular prostate and testicular cancer.

To those taking part, their moustaches are as much a symbol of their commitment to raising money for charity as the effort put in by anyone who runs or walks for a good cause.

Chris Gillard, Business Development Manager for Payday Express, has set up a Movember Financial team, through which staff can support their colleagues by pledging donations towards research into cancers affecting men.

Chris said “We already have moustaches – or mos – in a wide variety of colours, textures and styles around the office, and our female colleagues are being encouraged to get involved in the fun and support the cause by sporting fakes.”

“The company has also offered a prize for the staff member whose mo raises the most”.

“Movember is a fantastic charity that puts the spotlight on men’s health in a fun and innovative way. This fresh approach to fundraising is always lapped up by our staff – it’s not surprising that this campaign has so much support across the world.”

The Payday Express office walls are adorned with posters publicising the event, so that no visitor is in any doubt about their dedication to the cause – and of course, they are encouraged to make a donation before they leave.

Via EPR Network
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Northern Rock Honoured For Its Community Service

Northern Rock has announced that it was commended in the Mortgage Finance Gazette Awards for its dedication to community service. The honours were given just six months after Northern Rock was heralded among the most responsible businesses in the UK.

After receiving Business in the Community’s (BITC) national Big Tick for its work to tackle financial exclusion, the readers of Mortgage Finance Gazette have now commended the bank in its annual awards.

The magazine’s readers nominated the lender in recognition of its work in the voluntary sector, and the judges, including journalists from the national press, industry experts, and the editors of ‘What Mortgage’ and ‘Mortgage Finance Gazette,’ were particularly impressed by the bank’s staff involvement in the community as well as other fundraising and voluntary activities.

Representatives from Northern Rock collected the commendation in the ‘Community Services Award’ for large lenders at an event in the capital last night. The December edition of Mortgage Finance Gazette, a publication about mortgages and the mortgage industry, features coverage of the event.

Northern Rock’s Customer and Commercial Director Andy Tate said: “We are absolutely delighted to receive a further commendation for our work in the community, and it is wonderful that our dedication to embedding this as part of our organisational culture is being recognised.

“Awards like this are further endorsement of the valuable role Northern Rock and its colleagues play in supporting its local communities, particularly those facing financial difficulty.”

Judge Joanne Atkin, Editor of Mortgage Finance Gazette said that she and her colleagues had had had a difficult job and that those who had been highly commended were truly deserving. She added: “Community is at the core of Northern Rock’s business strategy which is framed and communicated through four Cs – colleague, customer, company and community.

“Community within Northern Rock is about giving of both time and money. The Samaritans is Northern Rock’s corporate charity of the year but it also works with a number of good causes: Women’s Aid, a fight against domestic violence; The Cyrenians, which operates refuges for the homeless around the UK; Shelter, Crisis, The People’s Kitchen and a partnership which enables a small community-based bank to relieve the financial hardship of individuals and families resulting from poor money management, unmanageable levels of high interest debt and no savings.”

Via EPR Network
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Northern Rock Video Investigates Money Worries

Northern Rock’s latest video has put consumers in the spotlight as they reveal that by far their biggest money worry is paying the mortgage each month.

The bank took to the streets to find out what concerns people most about their finances, and the overwhelming majority of consumers confirmed their mortgage payment was their biggest financial worry.

As recent research undertaken by Northern Rock showed, many UK mortgage borrowers coming to the end of their fixed rate deal could be better off if they took a mortgage with Northern Rock. The bank is confident it can help reduce this concern for customers, and put them back in control of their finances.

Lloyd Cochrane, Head of Lending Products at Northern Rock said: “Fixed rate pricing across the market is at an all-time low and we continue to offer some very attractive deals, as well as our Freedom to Fix option, a Tracker which gives customers the opportunity to fix if interest rates should start to rise.

“We believe we can help many of these consumers to reduce their anxiety over their monthly mortgage payment by helping them find a Northern Rock mortgage that works for them. Whether you’d like the security of knowing what your payment will be for the next two years or you’re looking for more flexibility, we’re sure we have an option to suit you.”

More information on Northern Rock’s current range of mortgages can be found at its award-winning mortgages website, located at
www.northernrock.co.uk/mortgages/putting-you-in-control/.

The site also includes a range of interactive tools, such as a jargon buster, budget planner and mortgage calculator, to help take the complexity out of selecting the right mortgage.

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Pensioners Suffering As The Money Runs Out, Says Debt Solutions Company Trust Deed Scotland

A new report reveals that pensioners across the UK are being left penniless as their money disappears every week in a whirlwind of bills, says Debt Solutions Company, Trust Deed Scotland.

An income of £207.15 per week is typical for most pensioned couples, but a report by Standard Life shows it goes straight back out the door as £207.24 is spent on food, fuel, housing and transport.

The report highlights rising inflation as the reason why the average pensioner has difficulties making ends and are being hit hard – many are having issues even affording a new pair of shoes, a holiday or a present for a grandchild.

While the Consumer Price Index remained the same in September at 4.5%, the Retail Price Index was hovering at 5.2% and threatening to rise again. Pensioner have a fixed income that doesn’t change from month to month, and that combined with inflation and large energy rises from utilities companies means turn some have turned towards credit cards to make ends meet.

A spokesperson for Scottish Debt Solutions Company, Trust Deed Scotland, said:
“According to Age UK, British pensioners are the fourth poorest in Europe, with the worst off set to lose up to 22% of their household income because of cuts to local authority services and changes to the tax and benefits system. This report highlights the dire position our parents and grandparents are in. At a time when they should be relaxing after a lifetime of working, they are pinching pennies and worrying about what the future will hold for them.”

The day before Standard Life published its report, the Institute of Fiscal Studies issued a warning about how ‘real’ inflation was hitting pensioners much harder than younger age groups.

“The Insolvency Service reported the fastest rising group of people claiming insolvency is pensioners,” said the spokesperson. “They are six times more likely to go bankrupt or take out a debt solution such as a Scottish Trust Deed or Debt Arrangement Schemethan they were just a decade ago. The number of people entering retirement with unpaid debts has increased, and when combined with increased life expectancy, the recession and limited options to increase income when you retire, it adds up to a lot of older people in real trouble”.

According to the Consumer Credit Counseling Service the average unsecured debt of newly retired pensioners is £21,370 and few have any savings at all. Once all the bills have been covered, there’s just £85 left at the end of the month.

“There are numerous reasons why pensioners are entering retirement in debt,” said the spokesperson. “Previous good house values led to many people remortgaging for home improvements or to loan to children or grand children for house deposits. There’s also the issue of divorce, where one partner will often buy the other out of their share of the property by extending their mortgage. And then some people are marrying and having families much later in life or having second families in their fifties.”

“For many life as a retiree in today’s world is just as expensive as it was when they were working, but now they have less income to live on.”

Via EPR Network
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Confused.com Reveals That Keeping Diabetes A Secret Could Invalidate Life Insurance

New research by Confused.com has revealed that 26 per cent of people only have a vague idea what diabetes is, and worryingly 22 per cent of diabetes sufferers are not comfortable telling people about their condition, potentially putting their health at risk.

Keeping diabetes a secret not only makes diabetics more vulnerable but also means their life insurance could be invalidated.

This Confused.com research is supported by a survey conducted by Diabetes UK which shows that one in three people with diabetes have been keeping their condition a secret.

In light of this, Confused.com is warning against the dangers of keeping a medical condition secret and reminding people that their life insurance could be invalidated if they are not upfront about any condition they have been diagnosed with.

Diabetes is on the increase in the UK with one person diagnosed every three minutes. In fact 31% of people know someone with diabetes and there is an estimated half a million more people in the UK who are likely tohave diabetes but have not been diagnosed.

Diabetes is a more common condition than most people believe with an estimated 4 million people being diagnosed with this condition in 2025.

Matt Lloyd, Head of Life Insurance at Confused.com said: “Having a condition such as diabetes does not always mean you cannot get life insurance quotes. Particularly, if a person with diabetes is controlling their condition as directed by their doctor it is possible that they may be able to get a policy put in place. It is also worth going back to the insurer if you have made a positive change to your lifestyle since you were originally quoted for insurance because you may be entitled to a cheaper policy if you are healthier now than when you took out the policy.”

Via EPR Network
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Prudential Reveals Brits Hiding £4.6 Billion From Their Partners In Secret Saving Stashes

Prudential has revealed that fifteen per cent of Britons over the age of 40 and living with their partner choose to keep some or all of their savings hidden from their other halves.

The survey, which examines couples’ attitudes to financial planning, was conducted among savers over the age of 40 and living with a partner. It found that as many as 4.5 million* Britons could be concealing savings or investments worth an average of£1,037 from their spouse or partner – a secret stash of approximately £4.6 billion.

One in ten (9 per cent) of those choosing to keep their funds hidden do so because they don’t trust their other half’s financial decision making, while a further quarter (23 per cent) admit that this is a security measure, in case they should split up with their partner.

Women are more likely to keep their funds hidden from their partner, with 18 per cent admitting to hiding savings averaging £1,002. This compares with 12 per cent of men, who conceal an average fund of £1,072.

A prudent two in five (42 per cent) secret savers plan to use the money to supplement their retirement income – even though 20 per cent of those surveyed admit to never having discussed financial planning for retirement with their spouse or partner.

Vince Smith-Hughes, head of business development at Prudential, said: “By harbouring secret stashes of money, many couples are failing to plan sufficiently for their joint retirement. While it is understandable that some people in relationships want to be able to spend their own money, it is important for couples to have regular and open discussions about financial planning for the sake of maximising their retirement incomes. Only then can they decide how to make the best possible joint provision for the future.

“Consulting a financial adviser together is an important part of this on-going dialogue and can help couples to secure the income and lifestyle they expect in retirement.”

Prudential’s survey also found that nearly a fifth (17 per cent) of Britons feel uncomfortable about discussing financial matters with their partner. While two thirds (67 per cent) of couples say they have not received professional financial advice together in the past five years, one in 10 people claim that either they or their partner has independently visited an adviser within the past five years.

Via EPR Network
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