Category Archives: Loans

Loans

Quick Payday Loans Unveils Ground Breaking Impartial Payday Loan Reviews Website

QuickPaydayLoans.org.uk is a website dedicated to providing impartial information to applicants and consumers within the payday loans industry to allow them to make more informed payday loan applications. This service has been launched to address the increasing demand in this sector for impartial information on payday loan lenders. The Glasgow based website has launched its product offering into the market with a view to encouraging payday loans consumers to use the service as a vehicle through which to promote their experiences with particular payday lenders within the UK. The main target audience for the website are the same consumers that payday loan companies try to target – young, technically savvy individuals on the lookout for more consumer-orientated information on the payday loans sector.

The main driving force for the website however is its payday loan reviews section and in the first month of being live, this section of the site has turned into a hive of activity with consumers eager to voice their concerns and opinions on the many payday lenders reviewed on Quick Payday Loans. The launch of QuickPaydayLoans.org.uk has also prompted a number of users to email the Administrator of the website, Chris Thomson, to congratulate him on the effort put in so far.

“Payday Loan Consumers have been crying out for a viable and impartial resource through which they can learn more about the various lenders vying for business within the sector”, says Chris. “Quick Payday Loans has been set-up based on a lot of careful research into the sector and we have strong ambitions to expand the service outwards and encourage wider participation through providing networking opportunities both on- and off-site”.

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Tom Holcom Receives ‘Outstanding Civilian Service Medal’ from U.S. Army

Tom Holcom, chief executive officer of Pioneer Services, was presented with the U.S. Army’s “Outstanding Civilian Service Medal” Oct. 5, 2010, during a special celebration of his 25 years with the company. The award was presented to Holcom by retired U.S. Army Lt. Gen. Robert Arter.

Holcom was recognized for his work in helping to found the Command General Staff College Foundation (CGSCF) at Fort Leavenworth, Kan., which supports the U.S. Army Command and General Staff College (CGSC) in the development of tomorrow’s military leaders. He was instrumental in helping the CGSCF obtain tax-exempt status, and was elected the foundation’s first president.

“Tom has displayed extraordinary leadership, enabling the Foundation to develop into one of the most successful supporting foundations in history,” said Lt. Gen. Robert Caslen, the current commander of the Combined Arms Center at Fort Leavenworth, which includes the CGSC. “His dedication and selfless service reflect great credit upon him, the Combined Arms Center, and the United States Army.”

Past recipients include Sgt. Audie Murphy, the most decorated service member in American military history; E.N.J. Carter, creator of the “Be All You Can Be” slogan; and ninth Sergeant Major of the Army Richard A. Kidd.

Pioneer Services, the military banking division of MidCountry Bank, provides financial services and award-winning education to members of the Armed Forces. For more than 20 years, Pioneer Services has been a leader in military lending, offering military loans, retail lending, VA loans, and award-winning financial education programs through a network of offices and on the Internet. Pioneer Services is proud to support military families and communities through a variety of partnerships, programs, and sponsorships.

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MidCountry Bank Names Steve Meads New President

MidCountry Bank has named financial industry veteran Steve Meads as its new president. Meads is now responsible for leading the growth of the bank in each of the communities it serves.

“We are very excited to have such an exceptional individual on our team who demonstrates the characteristics for which our company was built: local community spirit, and our core values of integrity, honesty, fairness, compassion and excellence,” said Bob Hatcher , CEO MidCountry Financial Corp , the bank’s holding company.

Meads graduated from Carleton College with a BA in Economics and also earned his MBA in Finance from the University of Wisconsin. He has nearly 25 years of financial services industry experience, most recently serving as President and CEO of Bremer Bank in the Twin Cities. He also is the Chairman of the YMCA of Greater Saint Paul and is active on the board of the Woodbury Community Foundation. Meads resides with his wife, Teri, and their four children in Lake Elmo.

MidCountry Bank is a full-service bank with administrative headquarters in Minnetonka , Twin Cities and out-state branches in Minnesota and a regional presence in Southern Illinois and Nevada . As a community bank, MidCountry provides high quality, diversified financial services and solutions for customers to meet their personal, business and professional banking needs. To learn more, visit www.MidCountryBank.com.

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MidCountry Financial Hires Chief Accounting Officer – Adds Additional Planning, Compliance, And Industry Experience To Seasoned Executive Team

MidCountry Financial Corp. (MCFC) is pleased to announce that Darren Cantlay has joined the executive team as Vice President of Accounting and Finance, and Chief Accounting Officer. In this newly-created position, Cantlay will manage all financial reporting, budgeting, financial systems, and tax functions for MCFC, among other things, and will also assist with strategic planning and overall financial management for the organization. Cantlay begins his new role Sept. 1, 2010.

“We’re extremely excited to have Darren join the MidCountry Financial family,” said David Hall, chief financial officer for MCFC. “He brings a diverse and extensive set of financial skills to the company, and he will be a valuable asset as we continue to grow and expand our organization.”

Cantlay has more than 15 years of experience handling a variety of accounting, compliance, planning, and operational issues for a variety of financial institutions, including McIntosh Bancshares, the Bank of Ellijay, Appalachian Bancshares, and United Bank Corporation. He has previously held the positions of chief financial officer, chief operating officer, controller, and accountant.

A graduate of Valdosta State University, Cantlay has been an adjunct faculty member at Griffin Technical Institute, where he taught both accounting and tax courses. He is a member of the Georgia Society of Certified Public Accountants, the American Institute of Certified Public Accountants, the Institute of Management Accountants, the Georgia Bankers Association Asset Liability Committee, and was Secretary of the Gilmore County Rotary Club from 2008-2009.

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MidCountry Financial Corp. Website And Newsletter Named Finalist For National Awards

PR News has named MidCountry Financial Corp. a finalist for its “2010 PR Digital Awards” in two separate categories: Best Newsletter, and Best Website Redesign. Directed by PR News, a leading communications and public relations news source, these awards for digital communications expertise are nationally recognized and highly competitive.

“MidCountry Financial is proud to have its Vantage Point employee newsletter and website, as well as those employees who develop and maintain these critical communications vehicles, recognized as best in the nation,” said Julie Schaller , senior vice president, human resources, for MidCountry Financial Corp. “Our corporate culture is centered heavily on open communication and transparency with our employees, our customers, and our investors, which makes such national recognition even more important to the MidCountry family.”

Winners will be announced at an awards ceremony in New York City Oct. 6, 2010. Finalists in other categories include Coca Cola, General Motors, Barilla Pasta, Cisco Systems, Hilton Hotels, and Boeing, among others.

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Pioneer Services’ Fort Hood Office Chosen As One Of ‘The Very Best In Central Texas’

The Fort Hood Pioneer Services’ office was honored recently when a reader’s poll in the Killeen Daily Herald, the area’s 100-year old daily newspaper, named the company one of the best places to get a loan in the Central Texas region. The annual “Central Texas ‘ 100 Best” poll is an opportunity for the community to vote on where they go to find the region’s best products and services. The 2010 winners were announced in the June 27, 2010, edition of the daily publication.

“We are honored that the community chose Pioneer Services as one of the best places for Fort Hood service members and military families to get a loan,” said Romy Mortel, branch manager of Pioneer Services’ Fort Hood office. “Our primary mission is to improve the quality of life for military families and support the community, so it’s nice to know that our associates’ hard work is appreciated and recognized, not only by our customers, but by the broader community as well.”

The poll, initially launched in May, asked readers to complete a write-in ballot telling the newspaper where to find the best businesses and services in more than 100 categories, and generated nearly 6,000 responses. Winners receive a certificate of recognition and a banner to display at their establishment that highlights the honor.

Pioneer Services, the military banking division of MidCountry Bank, provides financial services and award-winning education to members of the Armed Forces. F or more than 20 years , Pioneer Services has been a leader in military lending, offering military loans, retail lending, VA loans, and award-winning financial education programs through a network of offices and on the Internet. The Pioneer Services Ft. Hood office, located at 202 E. Veterans Memorial Blvd, Killeen, TX, has been proudly supporting military families and the community through a variety of partnerships, programs, and sponsorships since 1997.

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Debt Solutions Company Scottish Trust Deed Welcomes The Bank Of England’s Decision To Keep The Interest Rate On Hold

The company backed the Bank of England’s decision saying this will restore some faith to consumer doubts over the fragile state of the economy.

The company also said this is at least one positive that can be taken f r o m the downturn of the economy, and added that this indicates the central banks Monetary Policy Committee is more concerned about protecting the recovery of the economy than increasing fears of a double dipped recession.

Last month, for the first time since November, the Monetary Policy Committee’s decision was split.

This current base rate marks a point in history as being the seventeenth straight month in which the rate has remained at a low of 0.5%. In a move which may create more controversy, the Bank of England also decided to put a hold on its quantitative easing programme, which is designed to filter newly created money into the economy.

An expert at Debt Solutions company Scottish Trust Deed commented: “The banks decision to hold the interest rate will be welcome news to families on a low income as this is the sector that feels the brunt of the recession more than any of us”.

“The average family in the UK needs an annual income of around £29,000 just to afford life’s basics. Inflation has risen but salaries haven’t. An average person ten years ago with a basic wage, whose salary has increased with inflation cannot afford to live in today’s current financial climate”.

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Debt Free Direct Sees Mixed Results As Q1 Insolvency Figures Are Released By The Insolvency Service

The latest insolvency figures released show personal debt is continuing to rise in the UK, with Q1 of 2010 the fifth consecutive quarter to do so. Official figures declared for the first three months of 2010 saw a 17.9% increase in the number of personal insolvencies in England and Wales compared with the same period last year. Company insolvencies however were down 17.8% on the same period last year, rounding off a mixed year for the nation’s debt.

Debt Free Direct Sees Mixed Results As Q1 Insolvency Figures Are Released By The Insolvency Service

There were 35,682 personal insolvencies and 4,082 company insolvencies in the first quarter of 2010, however Derek Oakley, Insolvency Director at Debt Free Direct has warned of the trends of previous downturns; “In previous downturns the UK has experienced a double spike in formal insolvencies: the first representing the actual downturn itself and the second coming during the recovery of the downturn as under capitalised and weakened businesses struggle to cope with increased activity levels.”

The figure for company insolvencies, 4,082, equalled out at a decrease of 8.4% on the previous quarter. The figure can be converted to 1 in 120 active companies going into l formal insolvency(or 0.8%), which is a decrease f r o m the previous quarter, when the figure stood at 1 in every 114 countries (0.9%).

The official figures on insolvencies are released by The Insolvency Service and are compiled f r o m administrative records of the Department for Business, Innovation and Skills. The records show that the 35,682 personal insolvencies consisted of a variety of different types. The traditional way of dealing with unmanageable debt; Bankruptcy was at 18,256, which was down 10.7% on the same quarter last year, but up 7.3% on the previous quarter.

There were 11,782 Individual Voluntary Arrangements (IVA), up 20.1% on last year but at the lowest level since the first quarter of 2009. An IVA is a legally binding agreement between debtor and creditor in which a reduced payment plan is committed to. Introduced in 1986, the agreement typically lasts for around 5 years and the consumer has the potential to settle a portion of their debt.

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Michael Leary Will Manage Merger Talks Between AFG And Apex Investment Services

On 05/15/2010 Peter Cennamo announced their plans to take The Alternative Funding Group (AFG) public in 2011 and their new merger with Apex Investment Services this week in Sydney. The Alternative Funding Group serves as a Hard Money Lender for Non Owner Occupied Investment Properties. Apex Investment Services is one of the leading Investment Firms in Australia.

Peter Cennamo says their partnership with Apex Investment Services will provide them with a dominate partner in the markets as well as provide them with an in house expert in currency trading.

“Having a partner like Apex Investment Services will allow us to benefits from investments made in the currency markets while continuing to acquire as much investment property as we can within the US Markets” says Peter Cennamo CFO of The Alternative Funding Group.

Hard Money lenders assume the majority of the risk in real estate investing by only investing in properties at a profitable LTV (Loan to Value) Percentage. The actual investment property is used as collateral therefore there is no need to use the investor’s money or in most cases their credit. Hard Money Lenders are simply looking for really good deals, and to establish a profitable relationship with investors based on their ability to eventually sell the investment property.

Thomas Rothstein of the Real Estate New Network ( www.thomasrothstein.org ) says “the sweetest deals going right now for investors are currently offered by The Alternative Funding Group.” Despite the fact that AFG will only fund deals within certain states, there are no requirements that you actually live in one of their servicing states. The basic requirement is that you have at least a 680 FICO (credit score), and at least four months of monthly mortgage payments in the bank in case the home does not sale within the allot time frame you requested.”

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UK Borrowers Paying Too Much For Life Insurance From Their Banks

Life Insurance for a man aged 30, covering a £150,000 mortgage, costs £17.05 a month from HSBC and £15.95 a month from RBS. The same cover from Legal and General costs £7.73 a month and from Aviva, £8. Savings would be more than £100 each year and in excess of £2,500 over the 25 year life of a mortgage.

Richard Morea, Technical Manager at L&C said, “Anyone who has bought life insurance from their bank should review whether it represents best value for money. The simplest way to see if they could save money is to use L&C’s minute Life Insurance Check calculator This will show them quickly if their current premium can be beaten for equivalent cover. Anyone currently applying for a mortgage via their bank should get independent quotes for life insurance – the savings could be substantial.’

For a free life insurance review, speak to one of L&C’s expert advisers on 0800 073 1932.

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London and Country were named Best Mortgage Adviser at the prestigious Money Marketing awards at the end of March

This is the fifth time L&C have won this award in the past seven years; a feat achieved by no other mortgage broker, and reconfirms their position as the preeminent mortgage broker in the UK.

London and Country were named Best Mortgage Adviser at the prestigious Money Marketing awards at the end of March

The judges applauded L&C’s customer focus and excellent performance, despite the most challenging of market conditions. David Hollingworth, Head of Communication at L&C said, ‘we were delighted to win the Money Marketing Best Mortgage Adviser Award for the fifth time. It is testimony to the hard work and dedication of our staff. In the extremely difficult market conditions we are currently operating in, it is clear that our no fee, whole of market proposition is attractive to a growing number of consumers.’

London & Country (L&C) is the UK’s leading no-fee mortgage broker. Based in Bath, it provides whole of market advice via telephone and post to clients nationwide. As well as residential mortgages, it also specialises in the Buy-to-Let and adverse-credit sectors.

L&C is a Climate Neutral company and for the last seven years has invested in climate friendly projects and tree-planting to help offset its emissions and those of its customers. For more information, go to www.lcplc.co.uk/green.

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Payday Loans Specialist Demonstrate Continued Success in the Battle Against Identity Fraud

Payday Loan Company, Payday Express continue to help thin the number of identity fraudsters operating online with successful fraud prevention and prosecution.

Payday Loans Specialist Demonstrate Continued Success in the Battle Against Identity Fraud

Payday Express, one of the UK’s leading Payday Loans specialists maintains continued success in the war against online identity theft and fraud thanks to their steps taken to help prevent and prosecute cases which may have led to wrongful loan payouts.

Payday Express is a provider of online cash advance loans. Customers can apply for a payday loan on their website and then receive an instant approval decision during the online application. While fraudsters may be attracted to online processes where they don’t have to provide falsified documentation to apply for a loan, Payday Express have mitigated this risk by utilising a number of identity verification and fraud prevention checks both on and off-line. These successfully prevent many criminals from being accepted for credit with misrepresented application details.

Fraud Liaison Officer, Hannah Waters said “We at Payday Express take fraud very seriously and understand how important it is for consumers to feel safe when applying for credit”.

“We investigate every case of suspected fraud, whether funds have been transferred or not”, Hannah went on to say with regards to how suspicious activity is handled at Payday Express.

This investigation process ultimately leads to reporting cases of known and suspected fraud to the Police and the Serious Organised Crime Agency (SOCA) to help bring scam artists to justice.

In a recent case in March 2010 Payday Express once again successfully charged a fraudster to court, in this case with five offences of fraud by false representation.

Hannah advised, “we liaise with a number of authorities on a regular basis to assist with investigations where the information we provide could be the missing piece of the puzzle to track the fraudster down. In the instances where the fraudsters are caught we will prosecute”.

With such detailed and thorough checks made for each application and such a serious approach to fraud prosecution Payday Express is proud to do its part in the fight against online identity fraud.

To apply for fast payday loans or learn any more about Payday Express’ services visit their website at: http://www.paydayexpress.co.uk/.

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Free Financial Education Podcasts For Military

April is Financial Literacy Month, but for more than a decade Pioneer Services has celebrated financial education every month, creating more than three dozen articles, two books, and in-office materials designed to help military families take control of their finances. These efforts have been recognized in recent years with four awards from industry and educational groups.

The company’s library of materials just got even better with the addition of the Pioneer Educational Podcast series’ “Financial PEP Talk,” released this Financial Literacy Month in order to give service members yet another way to access financial education. The podcasts, which last just six to 10 minutes, are available on the company’s website at www.PioneerServices.com/podcast, where users can listen or download an MP3 file. By the end of April, there will also be an iTunes feed to which users can subscribe and listen to at their convenience.

“These podcasts give us another way to share the financial knowledge we’ve gained from more than 77 years in the industry,” said Chief Marketing Officer Karen Von Der Bruegge . “Military families can now choose how they want to learn money management: reading an article or book, visiting our offices for one-on-one consultations, and now, listening online or on an MP3 player. Whatever their preference, we have an option.”

The first three episodes cover setting financial goals, developing a spending and savings plan, and the changes consumers will see due to the recently-implemented Credit CARD Act. A new Financial PEP Talk episode will be released regularly, with future topics to include how to prioritize debts, creating an emergency savings account, how to choose a bank, tips for online borrowing, and many more.

To listen to the Financial PEP Talk, visit PioneerServices.com/podcast.

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Are Secured Loans Improving As A Secured Loans Lender Reenters The Market?

Champion Finance, the Glasgow based finance broker, who have been arranging homeowner loans throughout the whole of the UK for twenty six years, now feel that a new glimmer of hope is being witnessed after what has been a very bleak time for the once so buoyant secured loans industry.

During the recession secured loans fell to less than 20% of their position at the start of 2007. Household names such as First Plus ceased trading. By the beginning of 2010 there was less than a handful of secured loan lenders compared to more than twenty before the recession.

Many homeowners who could have benefitted from these products especially for such purposes as debt consolidation could not obtain the homeowner loans they wanted The self employed were especially adversely affected as self certification of income was completely abolished for those requiring a mortgage or a remortgage and two years fully audited accounts are now required by mortgage lenders.

The good news is that Champion Finance can now offer homeowner loans to self employed without accounts, provided that they have been trading for at least six months, can provide three months bank statements and have a maximum LTV of 60% in their property. This is thanks to Link Loans reentering the secured loans sector and offering these loans through respected intermediaries such as Champion Finance who in addition to being in a position to offer a mortgage and a remortgage from the whole of the market also provide debt advice. Link Loans are now strongly funded by RBS and their reappearance must surely indicate the long awaited resurrection of homeowner secured loans.

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Lloyds TSB Is Searching For The The Weather Photographer of the Year

A leading panel of award-winning photographers and acclaimed meteorologists launched a major amateur weather photography competition – with a top prize of £10,000.

Lloyds TSB Is Searching For The The Weather Photographer of the Year

The Lloyds TSB Insurance Weather Photographer of the Year will run for six months, culminating in a public exhibition in London where the finalists’ entries will be on show ahead of the winner being announced in November.

The winner will be chosen by an expert panel featuring acclaimed weather photographers Roger Coulam and Mark Humpage – who will be looking for images that capture our love of the weather, demonstrate originality and creativity, and chart the ever changing British climate.

In addition, the public will also have the opportunity to vote on their favourite pictures online, with £100 going to the most popular photo uploaded each week.

Entrants can upload their photos at http://www.lloydstsb.com/weathercompetition.

The Lloyds TSB Insurance Weather Photographer of the Year has been organised by the leading insurer, which is proud to sponsor the Channel 4 weather.

Paula Llewellyn, Head of Marketing Services at Lloyds TSB Insurance said: “As a proud sponsor of the Channel 4 weather, we’ve launched the Lloyds TSB Insurance Weather Photographer of the Year Competition so Brits can show us what they love about the climate, and what ‘British Weather’ means to them.”

Lloyds TSB Home Insurance provides cover for a range of weather related problems such as windstorm and lightning damage.

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Make Overpayments To Lower Cost Of Credit Card Debt

Financial solutions company Think Money has welcomed a report from Moneysupermarket.com advising that credit card borrowers could significantly reduce their overall repayment term and the amount they pay by making more than the minimum payment.

Make Overpayments To Lower Cost Of Credit Card Debt

Moneysupermarket claimed that the difference between the average interest earned on savings and the interest payable on an average credit card debt (currently £1,989) is £308 a year – meaning it may make good financial sense to use savings to pay off debt.

The price comparison site said with this level of credit card debt, making just the minimum payment could mean the balance takes 22 years and 10 months to pay off. By contrast, paying just £20 more each month would reduce this by 17 years, and would reduce the overall interest paid by a third.

A Think Money debt expert said:

“Making any payments above the minimum, even below Moneysupermarket’s suggested increase, can help the borrower to clear their balance more quickly and reduce the amount of interest they pay.

“Making only the minimum payment may be a tempting option for some people, as it frees up cash in the short term – but it is likely to cost the borrower much more in the long run. As such, we advise people with credit card balances to try and budget for higher repayments where possible.

“But of course, this is not an option for everyone. Some people may find they’ve got to the point where they simply can’t afford even the minimum repayments – and anyone in that situation should speak with a debt adviser about debt solutions that could help.

“Even if the borrower can’t see any way of repaying their debts in full, there is help available – in the form of an IVA [Individual Voluntary Arrangement] or bankruptcy, for example.”

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Payday Loans Specialist Signs Up With Lakestar Media

Leading UK payday loans company Payday Express has chosen to join forces with digital marketing agency Lakestar Media in order to build its online profile.

Established in 1999, Kent-based Payday Express provides a critical service to thousands of people across the UK every month. The firm offers fast access to cash loans, allowing individuals in full-time employment to cover all kinds of expenses from emergency household repairs to unforeseen travel expenses.

Lakestar Media has been brought in to implement an SEO strategy designed to maximise the amount of targeted traffic visiting the company’s website.

Garret Cunningham, director of operations at Lakestar Media, said: “We’re delighted to be working with Payday Express. It is a leading player in a very competitive industry and the whole team at Lakestar Media is looking forward to the challenge of helping the firm grow its online business.”

Ashleigh Preston, senior marketing manager at Payday Express, said: “We’re very pleased with the way the campaign has started. We have already noticed a marked difference in our rankings and the strategy seems to be working really well.”

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UK Savers Losing Billions Of Pounds In ISA Accounts Each Year

As billions of pounds of British savers money is being lost in ISA accounts, the government’s consumer watchdog Consumer Focus is due to launch an official complaint on the matter. The move which could potentially ‘shake up the ISA industry’ is a long time coming suggests Matt Spencer, founder of UK based personal finance blog Moneystand.co.uk.

Consumer Focus have highlighted numerous ‘unfair obstacles’ financial providers have put in place for savers to transfer their accounts to other banks, which pay higher interest rates.

The cash ISA market is currently worth around £158 billion, as savers flocked to the tax free service introduced in 1999. Upon its launch rates averaged a healthy 6.32 %, however this figure has plummeted to 0.42 %, a figure that is below the Bank of England base rate.

Mike O’Connor, chief executive of Consumer Focus suggests that a slow ISA transfer process and bureaucracy from the banks has caused many of these problems. He suggests that only 12 % of people have moved their ISAs to a more preferable savings rate, which is costing UK savers millions per year in lost revenue.

As a large consumer group, Consumer Focus can launch a ‘super-complaint’ to the Office of Fair Trading (OFT). This would force the OFT to give an official response within 90 days to the matter and a decision over what action it would take towards the issue.

Common issues that arose include the length of time it takes for transfers to occur when sending funds and information from one bank to another. Official government guidelines recommend a limit of four weeks for this process. Findings from Consumer focus show that a third of people switching their ISAs waiting more than five weeks for funds to clear into the new account.

Customers should be wary when looking for a new ISA provider however warns Matt Spencer, suggesting:

“Banks are offering introductory rates with high interest levels to entice new customers to open new ISA accounts. These short term bonuses often hide very poor interest rates once the honeymoon period is over.

It’s time for savers to get the rates they deserve, so be sure to make your money is working as hard as possible for you. This might mean that you need to change your current ISA provider, despite the long transfer times between banks.”

Personal finance blog MoneyStand provides unbiased personal finance, IVA help and debt related information. Founded in 2008, MoneyStand was created in response to the worsening financial situation of individuals in the UK and across the world. For more information on personal finance, visit www.moneystand.co.uk.

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British Banks Continue To Put Pressure On Customer Finances

According to recent data released by the Financial Ombudsman Service (FOS), banks are rejecting thousands of requests every month from customers looking for help with their finances.

The Financial Ombudsman Service, which is an independently run service that deals with complaints from consumers and businesses in the financial industry, revealed that 13,053 cases were brought to its attention from consumers looking for more leniency from their banks. Debt management and IVA company Debt Free Direct expect to see this number of complaints increase in 2010 as thousands of individuals sought debt advice with the company in Q1 of 2010.

Derek Oakley, Insolvency Director at Debt Free Direct comments:

“We are continuing to see an increase in debt help enquiries from individuals worried about their finances. For many of these people, overdraft charges are adding to their already stretched budgets. We would always recommend that individuals seek professional debt advice if they find themselves struggling to pay their bills each month.”

Compared with just 2,800 similar complaints to the FOS in 2008, the 360 per cent increase in complaints may indicate the UK banking organisations are responding poorly to their customers needs during the economic downturn. In particular customers concerns include individuals in debt who are being charged fees on their overdraft facilities or insurance policy holders who have not been paid out on their claims.

Although traditional legal routes for reclaiming money lost through overdraft charges have now ended, there are still ways in which individuals can claim this money back if they are in financial difficulties. With charges of up to £35 every time the overdraft limit is exceeded, such fees could be contributing to furthering levels of personal debt for many customers in the UK.

According to the Ombudsman service, many banks will ignore individual’s pleas of hardship and refuse to suspend overdraft charges, renegotiate overdraft limits or restructure outstanding debts, despite this going against the industry lending code for personal banking. In the case of most complaints put forward to the Obmundsman, the customer will have already been refused a refund by their bank on any outstanding overdraft charges.

Debt Free Direct recommends the best course of action for anyone with financial worries is to seek professional, confidential debt advice. Many individuals may feel ashamed of their financial difficulties, but seeking advice is one of the first steps to becoming debt free.

They state, “Our aim is to suggest an effective debt solution for every individual using our Best Advice Model (BAM). BAM quickly and accurately analyses the financial information for each person and recommends the most appropriate, least drastic solution for them.”

Debt Free Direct, the UK’s leading Insolvency practitioners receive thousands of insolvency inquiries each month for debt advice. The company, which was founded in 1997 specialise in providing impartial debt advice and guidance for individuals in financial hardship.

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