Tag Archives: Research

Checking & Savings, Financial, Financial Information, Financial Management, Financial Services, Insurance, Investment, Money, Personal Finance

The Children’s Mutual Reports Kids Unaffected By Recession This Christmas

According to research by a leading Child Trust Fund (CTF) provider, The Children’s Mutual, children in the UK are set for a bumper Christmas this year, receiving £5 billion of presents. With generous friends and family set to spend 20% more than last year on youngsters, it seems the recession is not impacting kids’ stockings just yet.

The average UK child will receive £380 worth of presents this year, compared to £316 in 2008. In total, UK kids will have over £4 billion worth of toys and other presents underneath their trees, along with £960 million in cash, with each child receiving an average of £73. More than a quarter of lucky UK children will get £100 or more.

The Children’s Mutual is urging parents to take advantage of the generosity of friends and family this Christmas by asking them to invest in a present that could last a lifetime.

David White, Chief Executive of The Children’s Mutual, said: “It’s great news that the recession is not affecting kids’ stockings this Christmas. However we are urging parents to think about their children’s futures and ask friends and family to invest a portion of this money for the long-term.”

The Children’s Mutual also found that a lot of money is spent on presents that often don’t last for more than a couple of months.

David White continued: “Around £200 is spent on presents that won’t make it past Easter, but if this money was invested in a Child Trust Fund each year, it could be worth £6,100* by the time it matures when the child turns 18. This way friends and family can give a gift that could last well beyond the child’s 18th birthday and providing them with a nest egg for the future.”

According to figures from The Children’s Mutual, top ups into Child Trust Funds get a timely boost at Christmas with an average increase in ad hoc payments of just under 25% during the festive period.

Child Trust Funds are designed to provide a tax efficient, long term savings vehicle for all eligible children (born on or after 1 September 2002). Each newborn child receives a £250 Child Trust Fund voucher (£500 for low income families) from the Government when their parents register for Child Benefit. The Government will make a second contribution of £250 (£500 for low income families) when the child reaches seven and is considering a third in the child’s teenage years. Parents, family and friends can all then add to this account up to a maximum value of £1,200 each year.

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Research Finds Brits Seriously Undervalue Their Wardrobe

New research from home insurer LV= reveals many people are seriously underestimating the value of their clothes, shoes and bags when calculating their home contents insurance. The research shows that on average people estimate their clothes are worth around £1600 with accessories such as dress jewellery and watches valued at a further £1,300. However experts at LV= estimate the true average cost of a wardrobe to be over double this at £6000.

Omnibus research was carried out by Opinium on behalf of the home insurer LV=. 2004 online interviews were carried out between 11-15 September 2009.

LV= home contents insurance experts estimate that the average women’s wardrobe is worth around £7,000, with clothes adding up to £5000 and accessories, including items of jewellery worth less than £1500 each, adding another £2000. Men’s wardrobes are estimated to be worth slightly less at £5000 but are more likely to include expensive business and sports attire.

With levels of ‘wardrobe’ underinsurance so high, LV= is warning Brits to ensure they consider how much it would cost to replace all their clothes, shoes and accessories in the event of their property being flooded or hit by a fire.

Emma Holyer, spokesperson for LV= home insurance, commented: “The majority of homeowners have contents insurance but we estimate the levels of ‘wardrobe’ underinsurance to be around 70%. When valuing their contents people just tend to think about expensive jewellery, electronics and items of furniture such as sofas, beds and dining tables and forget how much it would cost to replace their clothing, shoes and everyday jewellery should the worse happen.

“Although it’s a relatively small percentage of claims where we see an entire wardrobe’s contents destroyed if you are underinsured you could find that your insurer will reduce the amount they pay out to reflect the cover taken out.”

As well as home insurance cover not fully covering attire in the home, under half (42%) of contents polices sold include personal possessions insurance. Personal possessions cover insures belongings that are regularly taken out of the home, such as bags, ipods, laptops and clothing against theft, damage or loss.

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Banks, CDs, Checking & Savings, Financial, Financial Information, ISAs, Money

Over 800,000 Knee Jerk Fixers Need Instant Access

This year really has been a savings rate massacre for consumers, with rates falling to historic lows in line with the plummeting base rate. New research from uSwitch.com reveals that in response to this rate land slide, 9 million savers have locked away a total of £131 billion in fixed rate savings accounts in a desperate bid to bag a decent rate. Unfortunately, a turbulent financial climate has led to almost one in ten of these consumers being forced to access their savings early due to job losses (6%) and mounting housing bills (32%). As a result, these savers have incurred penalty fees averaging £132 each.

In total, over 800,000 consumers have made an average withdrawal of £3,738 each from their fixed rate account in the last year, with over a third of these incurring penalty charges. As a result, these cash hungry savers have racked up a total bill of £40 million in withdrawal penalties which are predominantly made up of interest charges. Going forward this issue is only going to get worse as a further 1.7 million (19%) people with fixed rates claiming that they might have to access their money early.

With each of these savers locking away a total of £14,237 each, this has clearly made a positive boost to the UK’s £1.1 trillion savings pot which is held by 35 million consumers. This may sound like a lot of money in the current climate but it’s hardly surprising as further reports have shown that the amount of money consumers are stashing away has actually gone up by 26% since January this year.

However, with 47% of fixed rate savings accounts offering consumers absolutely no access to their money before the end of the term, it’s hardly surprising that 6% of these knee jerk fixers already regret locking their money away. 87% of fixed rate savers only chose this type of account because it was the only decent rate available at the time and 17% admit to making a rash decision.

Rumina Hassam, savings expert at uSwitch.com, comments: “Fixed rate savings accounts can offer consumers some really competitive returns, but the reality of this extra interest can be harsh. Almost half of the accounts available do not allow consumers to access their cash under any circumstances which, in a climate of recession and redundancy, is a dangerous situation for some people. The devil really is in the detail as far as fixed rate savings are concerned. Even if consumers are allowed to make withdrawals, the extra interest earned could be completely wiped out by the penalties incurred.

Variable rate savings deals are on the up and there are currently deals paying as much as 3.3% with no restrictions on access with Citibank. This explains why 37% of people don’t feel their rate is quite as competitive as it seemed when they first took it on. The average one year fixed rate bond now pays an average of 3.11% but Chelsea Building Society is offering as much as 3.8%. Five year bonds have gone up from an average of 3.33% to 4.61% since January however, one year fixed options have actually dropped down from 3.62% to 3.11% in the last nine months. For details of the best savings accounts available consumers can log onto www.uswitch.com.

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Majority Of Over 50s Unaware Of October ISA Limit Increases

Lloyds TSB has revealed new research that shows two thirds (61 per cent) of over 50s do not understand the approaching ISA changes which will enable more than 21 million savers to benefit from an increased tax free savings allowance.

As part of this year’s budget, the Chancellor announced that the total ISA limits would increase from £7,200 to £10,200, £5,100 of which can be saved in cash. For those born on or before 5th April 1960 the new limits come into effect on October 6th, whilst younger customers will need to wait until the start of the 2010/2011 tax year next April.

Despite the imminent changes, the findings show that just 15 per cent of over 50s know that the new ISA limit will be set at £10,200. Four out of ten over 50s are not even aware that increases have been announced.

Lloyds Banking Group customers can take full advantage of the increased limits, as the Group has confirmed that all of its ISA products will accept top ups when the new rules come into effect on 6th October.

Colin Walsh, managing director of savings and investment, Lloyds Banking Group commented: “As the UK’s largest ISA provider, we want our customers to be able to reap the benefits of the new rules and make use of their entitlement. This historic low rate environment has meant a challenging time for savers, especially for those who rely on returns to supplement their monthly income, so maximising your full tax free allowance has never been more important.”

Savers will be able to top up their existing ISA balance in any of the Group’s fixed and variable rate cash ISAs, as well as investment ISA products. New customers can also take advantage of the new entitlement and open one of the competitive products offered by the Group’s ISA brands, which include Halifax, Lloyds TSB, Scottish Widows, Bank of Scotland, Cheltenham & Gloucester, Birmingham Midshires and Intelligent Finance.

Colin Walsh continued: “Traditionally the ISA transfer market peaks in April around the new tax year, but this year’s changes will no doubt result in a ‘mini ISA season’ as savers look to take advantage of competitive rates on an increased balance.”

Earlier this year, Lloyds Banking Group announced its participation in electronic transfers for the cash ISA market, allowing customers to benefit from a more efficient process and reducing the delays caused by sending cheques in the post.

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Eight Million Chip And PIN Pals At Risk Of ID Fraud

New research from LV= home insurance has revealed that in the past 12 months, more than eight million adults have given their chip and PIN details to someone else to make a purchase on their behalf or get money from a cash machine for them – with a quarter (24%) of these falling victim to fraud. One in three Brits (34%) say they have been asked to pay for goods or take money out on someone else’s behalf.

According to the research, 20% of card holders have given out their card and pin number to someone else. 85% of these have done so in the past year. According to the Office of National Statistics, the resident population of the UK is 52,042,000. Therefore 52,042,000 x 0.20 = 10,408,400 and 10,408,400 x 0.85 = 8,847,140.

Experts warn that by sharing PIN numbers with others, card users are exposing themselves to fraud and seriously weakening the security of the chip and PIN system.

Businesses themselves need to pay closer attention as 98% of people who have used someone else’s card said they were not caught, leaving retailers open to being targeted by fraudsters.

To help assist the growing number of people affected by ID fraud, LV=’s home insurance policy now includes free access to an Identity Fraud Helpline, staffed by specially trained expert advisors who will explain what to do if you think you may have been a victim of identity fraud.

ID fraudsters can quickly clock up many thousands of pounds of purchases by cloning a card and banks may refuse any kind of refund if the card owner has shared their PIN with others.

This is because in the event of ID fraud, card users sharing details may be considered to have acted ‘without reasonable care’ by banks who will then refuse to pay out to cover stolen funds.

The most common location for ‘borrowed’ cards to be used is at a cash machine. For those people passing on their card details for someone to buy something on their behalf almost one in ten (9%) have told someone the details over the phone, 7% have written them down, 6% have given them face to face in a public place and a few have even sent the details to someone in an e-mail or text message.

John O’Roarke, managing director of LV= home insurance, said: “It’s concerning to see the numbers of card-holders who are so lax with their card details, even if they are sharing them with their friends and family. We would strongly urge all card-users not to tell anyone their PIN number. Not only does it undermine the security of your account and increases the risk of ID fraud but also card holders could end up out of pocket if they are found to have shared their card details.

“We’d urge any customers who think they might have become a victim of identity fraud, to call our Identity Fraud Helpline for help and support.”

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Students Are Struggling To Fly The Nest, Reveals Lloyds TSB Student Banking

A survey by Lloyds TSB Student Banking has shown that almost half (47%) of young people starting university degrees this autumn believe they will be the most financially disadvantaged students for many generations.

Students Are Struggling To Fly The Nest

The survey of more than 1000 17-25 year olds who plan to go to university this year showed that those going into higher education have a bleak outlook on the financial costs of the course. Almost one third (31%) of those questioned said they thought that the costs of going to university would soon outweigh the benefits of a degree.

The same percentage – up from 27% in 2008 – is looking to stay at home to save money, meaning they will miss out on their first taste of independent living. The Lloyds TSB Student Banking research also revealed that almost a quarter (24%) of students believes that getting into debt while they study debt is inevitable because of the state of the economy. To compound their fears, one in five (20%) believes that it will be difficult to find a job after graduation.

Catherine McGrath, director of current accounts at Lloyds TSB, said: “It’s no surprise that in the current economic climate young people are thinking about how their university career will affect them financially and are considering the ways to make their money work harder.

“It’s important that students-to-be concentrate on their studies and don’t spend unnecessary time worrying about the future. Therefore picking the right bank accounts, using sound money management techniques and considering part-time work are all important steps that will help students manage their finances during their degree course.”

Although the majority students-to-be said that they relished the opportunity to manage their own money, more than a quarter (28%) of potential freshers admitted to being worried about managing their own finances, with 25% saying that they hadn’t received any financial guidance in advance of starting their course.

Independent financial expert, Alvin Hall, commented: “The current economic climate is very daunting for young people, many of whom may be wondering whether spending money on their education really is the best bet.

“Young people need to remember that a degree is an investment in themselves and that sometimes it takes a while for that investment to pay off. In the meantime, they need to do everything in their power to make every penny count and ensure that, when they are standing on their own two feet as graduates, they can look back on their studying and spending without regrets.”

About Lloyds TSB:
Lloyds TSB offers customers a wide range of current accounts, savings accounts, insurance, student accounts and credit cards, investment and cash ISA accounts designed to meet different customers’ needs.

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The Latest LV= Home Insurance Survey Reveals Addresses In Britain Are Being Devalued By A Total Of £71 Billion* As A Result Of Eyesores In The Local Neighbourhood

Of those questioned, 44% Brits live close to a dilapidated home which experts say typically knocks up to 10%** (£15,675) off the average house value of neighbouring properties.

Common ‘neighbouring problems’ which can affect a property’s value include overgrown or unkempt front gardens (22%), peeling paintwork (19%) and dumped furniture or mattresses left outside the property (10%). Persistent noise pollution such as invasive music from a house next door (11%) can also reduce the value of a typical property by an average of £18,000.

Analysis commissioned by LV= home insurance, reveals that would-be homebuyers assume that these problems indicate a ‘neighbour from hell’ which reduces the price they are prepared to pay and in many cases completely deters buyers from making offers.

Currently 11% of UK adults live next to a rundown property and generally the closer the proximity of a neglected or noisy home, the greater the effect on a property’s value, according to chartered surveyors Zennor Consultants.

In the present market downturn, valuation surveyors are also more likely to down-value a property where they can see that the tone of the area is negatively affected by evidence of anti-social behaviour, or by a significant lack of maintenance on adjoining properties. Conversely, when property prices are booming, they are often more willing to overlook even significant defects.

Poor maintenance of the house next door can also have other serious consequences. 33% of Brits have had their homes damaged by an adjacent property. Frequent problems include flooding or damp (11%), pest infestations (11%) and adjoining fence damage (9%), which overall costs the average homeowner £1,600 to repair. Just 19% of the next door properties’ owners covered such costs – either from their own pocket or by claiming on insurance.

John O’Roarke, managing director of LV= home insurance, said: “This research shows that the financial price of living near to an untidy neighbour could have dire consequences, not only on your lifestyle but also on a home’s value and maintenance costs.

“People living near these properties need to ensure they have suitable home insurance in place so that if the worst does happen they can claim for any damage to their home. Our research also found that unkempt properties have caused seven per cent of homeowners to fall out with their neighbours, so ensuring a good relation is always sensible – that way unpleasant situations can often be prevented.”

 

Research carried out on behalf of LV= by Opinium Research and Zennor Consultants.

* According to DCLG there are 25,754,000 UK households. 44% adults live near untidy property. Average UK house price £156,756 (Land Registry March 2009). Average reduction in value for an untidy street property = 4%. £6,270 x 0.44 x 25,754,000 = £71,050,135,200
** According to Zennor Consultants in March 2009.

About LV= 
LV= is a registered trade mark of Liverpool Victoria Friendly Society Limited (LVFS) and a trading style of the Liverpool Victoria group of companies. The new LV= brand identity was launched in March 2007.

LV= insurance offers pet, home, travel and car insurance direct to consumers by telephone from its UK call centres in Bournemouth and Croydon and online from its website. LV= has been awarded the Defaqto five star rating for home insurance and car insurance. LV= insures over 1.6 million cars and 480,000 households in the UK.

LVFS is authorised and regulated by the Financial Services Authority register number 110035. LVFS is a member of the ABI, AMI, AFS and ILAG. Registered address: County Gates, Bournemouth BH1 2NF.

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LV= Research Reveals Importance Of A Good Claims Service

LV= research has revealed that 83% of people interviewed who had made a claim on their car insurance said they would pay more for their insurance cover if they had the assurance of a good claims service. However with many people buying insurance just based on the very cheapest price, LV= is warning consumers not to forgo quality just to save a few pounds.

Peter Horton, operations director for the LV= general insurance business said: “Many people are understandably looking to make savings and cutbacks on their insurance at the moment, so they might be tempted to buy a policy from the insurer offering absolutely the cheapest quote. However the danger is that they may save themselves a few pounds in the short term but end up seriously out of pocket if that insurer offers a substandard claims service.”

LV= operates an award winning claims service and so far this year has received two more accolades for its service, including a Consumer Intelligence Gold rating.

The latest Gold Award is based on Consumer Intelligence research among over 2,000 people who made a claim on their motor insurance in 2008.

People were asked to rate their overall satisfaction with the service they received from their provider and give their views on specific elements of the claims service, including courtesy cars, repair quality and levels of communication.

The award comes hot on the heels of a Which? Magazine’s People’s Choice award received by LV= last month.

The People’s Choice accolade is awarded to the best financial service providers across a number of categories as voted for by 15,000 Which? members. Members of the Which? online panel that had experienced a claim within the last 12 months were polled to find the top provider and LV=’s claims service provided under the Frizzell brand was voted as the best.

Peter Horton concluded: “The whole point of insurance is to ensure that if your car is involved in an accident or stolen your claim will be dealt with quickly and efficiently and you won’t end up out of pocket. It’s a false economy to go with a bargain basement price only to end up paying for premium rate telephone lines every time you need to speak to the insurance company, or being stuck without a vehicle for weeks on end. People shouldn’t just consider the price but also check the insurer has a good claims service.“

Peter concluded, “LV= is a mutual insurer, meaning we aren’t liable to stock market fluctuation or shareholder pressures in the same way as many other insurers, so we are able to put service at the forefront of what we do whilst still offering a competitive price. As these award wins show, our claims service is one of the best in the market – as voted for by people who have experienced a claim, and who better to ask than them?”

 

About LV= 
LV= offers car, home, travel and pet insurance cover direct to consumers by telephone from its UK call centres in Bournemouth and Croydon and online from its website. LV= is a registered trade mark of Liverpool Victoria Friendly Society Limited (LVFS) and a trading style of the Liverpool Victoria group of companies. LV= employs over 3,800 people, serves around 3.2 million customers and members, and manages around £7 billion on their behalf. We are also the UK’s largest friendly society (Association of Friendly Societies Key Statistics 2008, total net assets) and a leading mutual financial services provider.

LVFS is authorised and regulated by the Financial Services Authority register number 110035. LVFS is a member of the ABI, AMI, AFS and ILAG. Registered address: County Gates, Bournemouth BH1 2NF.

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