Monthly Archives: February 2012

Debts, Financial, Financial Services, Loans, Money, Personal Finance

Exciting office expansion planned for Payday Express

Provider of payday loans online, Payday Express, has announced plans to expand its current office space, in line with plans to grow the business with the arrival of 17 new starters in February.

The payday loan company moved to its current location from smaller premises in April 2011, choosing offices that had the potential for expansion in 2012. With all teams within the business now at full capacity – due to significant and rapid business growth – work has begun on preparing the additional office space for the relocation of the collections department by the middle of this month (February).

The relocation of this department will mean not only that it has room for further expansion, but also that the contact centre and business development teams have room to grow into previously shared office space.

Another team set to expand in 2012 is the analytics team, which recently held a graduate recruitment day and has plans to hold future events to find even more talented individuals.

Operations manager at Payday Express, Sarah Carroll, said: “Increasing office space is a positive sign that the company is growing, and that more opportunities will open up for new staff to join us and for existing staff to continue developing their careers.”

Payday Express has also announced that there is scope to take on more space in the building they currently occupy, which will enable further expansion later on in the year.

Marcus Tibbals, contact centre team leader, said: “It’s very exciting to work for such a fast paced and high growth business.”

The company, which offers payday loan applications online, plans to hold regular recruitment days as soon as the new office space is ready.

Via EPR Network
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Business, Financial, Financial Services, Financial Solutions, Money

De Vere Group cuts costs and enhances customer service with online payment solution from SecureTrading

De Vere Group, operator of hotels, conference & training venues, golf clubs, luxury lodges and many other facilities across the UK, has implemented a solution from SecureTrading, the UK’s leading independent payment processor, to enable fast and secure online card payment services across its booking engines and websites.

Since the implementation, customers can now complete bookings faster and easier than before, enhancing the overall customer experience. De Vere Group staff no longer have to manually download bookings, take the payments or encrypt the credit card numbers, as this process is now automated via the SecureTrading solution – a benefit that has drastically reduced administration costs. Another plus is that customer payments also reach De Vere Group’s bank accounts quicker.

Joanne Stanford, Group IT Director at De Vere Group, comments: “We were looking to introduce an online payments system and wanted a partner that could work well with our web agency in terms of build as well as providing full PCI compliance and 3-D Secure validation. Having worked with SecureTrading on other projects for three years and recognised its customer-centric approach, we quickly realised it was the perfect partner. SecureTrading has provided an excellent level of service throughout the process, from the initial account set-up to the launch, and the support team is among the best I have ever worked with”.

De Vere Group’s partnership with SecureTrading first started three years ago with the launch of ‘Instant Meetings’, an online booking tool with which De Vere Group customers can arrange day meetings. The relationship was extended via the creation of De Vere Club – the fastest growing golf membership in the UK – which enables members to sign-up and manage their account online, including initial payments. Now, the online payments solution for bedroom bookings offers further capabilities and serves to further enhance the relationship.

Tim Allitt, Head of Sales and Marketing at SecureTrading, comments: “De Vere Group is continuously improving and expanding its online booking processes, and with online bookings for events, Golf Tee-Times, dining and lodges all due for launch shortly, SecureTrading will guarantee successful operations by providing payment solutions that enable fast and secure payment at all times”.

Via EPR Network
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