Tag Archives: accept credit cards

Marston’s Inns Selects SecureTrading To Improve Online Booking Experience

Marston’s Inns, part of Marston’s Plc has selected SecureTrading, the UK’s leading independent payment processor, to manage its online customer accommodation booking, which will lead to a raft of business improvements.

Using SecureTrading’s payment services, Marston’s can manage its web operations in house and monitor reservations more closely, while the system enables customers to take advantage of promotions on a pre-booked basis.

Jemma Milton, Digital Manager at Marston’s Plc, said: “As well as offering full PCI-compliance, it was important for the payment gateway to keep customers on our website to underline our professional service and brand. Thanks to SecureTrading, we can now measure occupancy rates as a result of our stronger value driven offers.”

Marston’s had previously used third party websites to process payments but SecureTrading’s system integrates fully with the existing website, ensuring customers stay in contact with the brand throughout the secure payment transaction and take advantage of offers such as discounts on
meals. SecureTrading’s enhanced payment gateway enables Marston’s to react to customer ‘no-shows’ more promptly and operate efficiently.

Tim Allitt, Head of Sales and Marketing at SecureTrading, comments: “Marston’s has an impressive pedigree and we are delighted to provide its payment gateway. Our secure system enables Marston’s to get closer to its customers and analyse
reservation data.”

A recent trading statement reported that Marston’s had enjoyed a like-for-like sales increase in the 23 weeks to 10th March of 3.5%.

Via EPR Network
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Event agency’s online site is just the ticket thanks to SecureTrading

Ticketline UK, a Cardiff based independent ticket agency and tour operator has chosen SecureTrading, the UK’s leading independent payment processor, to process its online payments, and provide its customers with first rate customer service especially during peaks in demand.

Ticketline UK’s website is designed by Imaginet which has over fifteen years’ experience in web design and development, specialising in the delivery of custom-built eCommerce websites and other digital services. By combining its expertise with SecureTrading’s online payments solutions, merchants are able to sell online quickly and securely, taking funds safely via a variety of methods including Visa credit and debit, MasterCard, American Express and Maestro cards.

Paula Dauncey, Sales and Marketing Manager at Imaginet, said: “We liked the fact that SecureTrading was UK based, they have very competitive rates we can offer our customers and an excellent website integration system – it is a ‘win win’ situation for us. SecureTrading has always stayed ahead of the game, developing a partner scheme, improving services and integration processes and being flexible to our changing needs. We need our partners to be responsive, technically advanced and supportive, and SecureTrading ticks all the boxes.”

Ticketline UK is well regarded in the event and ticketing industry providing packages for major events across the UK including Take That’s recent nationwide tour.

Tim Rich, Director at Ticketline UK, says: “We have been working with Imaginet for nearly five years on our website and their partnership with SecureTrading provided the smoothest, cost efficient route to a new sales channel. Their online dashboard, customer service and support has been excellent.”

Tim Allitt, Head of Sales & Marketing at SecureTrading, says, “We are delighted to be working in partnership with Imaginet on Ticketline UK’s website by ensuring they offer a safe and secure online payment process and hope to work with them on future projects.”

Via EPR Network
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De Vere Group cuts costs and enhances customer service with online payment solution from SecureTrading

De Vere Group, operator of hotels, conference & training venues, golf clubs, luxury lodges and many other facilities across the UK, has implemented a solution from SecureTrading, the UK’s leading independent payment processor, to enable fast and secure online card payment services across its booking engines and websites.

Since the implementation, customers can now complete bookings faster and easier than before, enhancing the overall customer experience. De Vere Group staff no longer have to manually download bookings, take the payments or encrypt the credit card numbers, as this process is now automated via the SecureTrading solution – a benefit that has drastically reduced administration costs. Another plus is that customer payments also reach De Vere Group’s bank accounts quicker.

Joanne Stanford, Group IT Director at De Vere Group, comments: “We were looking to introduce an online payments system and wanted a partner that could work well with our web agency in terms of build as well as providing full PCI compliance and 3-D Secure validation. Having worked with SecureTrading on other projects for three years and recognised its customer-centric approach, we quickly realised it was the perfect partner. SecureTrading has provided an excellent level of service throughout the process, from the initial account set-up to the launch, and the support team is among the best I have ever worked with”.

De Vere Group’s partnership with SecureTrading first started three years ago with the launch of ‘Instant Meetings’, an online booking tool with which De Vere Group customers can arrange day meetings. The relationship was extended via the creation of De Vere Club – the fastest growing golf membership in the UK – which enables members to sign-up and manage their account online, including initial payments. Now, the online payments solution for bedroom bookings offers further capabilities and serves to further enhance the relationship.

Tim Allitt, Head of Sales and Marketing at SecureTrading, comments: “De Vere Group is continuously improving and expanding its online booking processes, and with online bookings for events, Golf Tee-Times, dining and lodges all due for launch shortly, SecureTrading will guarantee successful operations by providing payment solutions that enable fast and secure payment at all times”.

Via EPR Network
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