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Finance Director Appointed by Tracesmart

Rhiannon Wilcox FCCA has joined the board of directors at Tracesmart, one of the UK’s leading consumer data specialists. Previously the company accountant, Wilcox will strengthen the board at a time when the organisation is experiencing rapid growth and transition due to sustained high demand for its data cleansing, anti-money laundering and debtor tracing services.

A graduate of Loughborough University, Wilcox trained with RSM Bentley Jennison followed by spells with Citigroup in Sydney and KTS Owens Thomas in Cardiff. Having established her own successful business operating within a diverse range of industries and commerce in South Wales, Tracesmart became one of her principal clients. As a recognised and respected figure within the company, the transition to board member has been seamless.

Wilcox remarked, “I am delighted to have joined the board at Tracesmart as we embark on a new financial year and I look forward to the opportunities and challenges that will arise as the company diversifies and grows. These are exciting times for the business, management and staff.”

The scope of online data driven services provided by the company’s B2B arm, Tracesmart Corporate, offers an invaluable source of consumer information to a vast and varied range of companies, from SMEs to FTSE 100 corporations. Delivering a powerful data cleansing and mortality screening service, an online provision to perform identity checks and an authoritative facility to trace people, Tracesmart’s client portfolio boasts a wide variety of industries including the pension, collection, media and financial sectors.

Via EPR Network
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Battle Against Mortality Fraud Intensifies

In order to offer their customers increased protection against impersonation of the deceased (IOD) fraud, Tracesmart have considerably increased the coverage of mortality data they hold. The consumer data specialists have now incorporated the General Register Office (GRO) death indexes for England and Wales from 1980-1983 into their Tracesmart Corporate suite of services; this being only the beginning of their comprehensive death index digitisation project.

The GRO has collated registers of important civil events, such as births, deaths and marriages, since 1837, but it was not until 1984 that they began to digitise records. All registrations prior to 1984 are held on microfiche. In 2005 the GRO initiated the ‘Digitisation of Vital Events’ (DOVE) project to digitise the birth, death and marriage indexes, but unfortunately following major delays the project was put on hold, with only birth records up to 1934 and death records up to 1957 having been digitised; it is not known when the project will recommence.

Death index data is a pivotal tool in the fight against IOD fraud. With a lack of historical death data available electronically and having acquired microfiches holding all deaths registered in England and Wales covering 1960 – 1983, Tracesmart embarked on a comprehensive death index digitisation project. Utilising an offshore service provider, the company are ensuring 99.95% accuracy on all records digitised through a strict quality control procedure and, when completed in 2010, the project will yield approximately 14,500,000 death records in a digital format.

Tracesmart have completed the initial stage of this project and the 1980 – 1983 death indexes (some 2,500,000 records) have already been integrated into their mortality database. These additions make it both the most comprehensive and extensive commercially available mortality database in the UK.

Whilst the 1980 – 1983 death indexes will be essential for conducting comprehensive identity checks and data cleansing exercises, they will also play a significant role when financial institutions wish to trace people as part of an asset reunification program. From their considerable experience in tracing dormant account holders, Tracesmart know that many of the missing individuals will transpire to have died prior to 1984. Whereas to identify such events previously involved labour intensive research, it can now be done at the click of a button.

Commenting on how the new death records and their ongoing digitisation project will help their customers Mike Trezise, Managing Director of Tracesmart, noted,

“Following on from the integration of death registration information into our anti-fraud services last year, we are continuing to enhance our mortality database. From a service standpoint this data means we can improve and enhance much of our portfolio, especially our identity verification and mortality screening services. This, in turn, allows our clients to better defend against mortality related fraud, protecting both the company and consumer alike.”

About Tracesmart

Tracesmart Limited was formed in 1999 and supplies a diverse range of consumer data cleansing, identity check and people tracing tools to a wide variety of industries. The company’s client base ranges from SME to Blue Chip, who are all recipients of bespoke solutions, built around their specific needs.

Mike Trezise is the founder and Managing Director of Tracesmart. With over 25 years tracing and fraud analysis experience his unrivalled knowledge provides the company with a distinct competitive advantage.

Via EPR Network
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Tracesmart Sign the Personal Information Promise

Cardiff based Tracesmart, leading suppliers of consumer tracing and data cleansing services, have signed the Information Commissioner’s Office (ICO) Personal Information Promise. Tracesmart have pledged their support and compliance with the ICO initiative as part of their companywide commitment to the ethical and compliant use of personal data.

The Personal Information Promise was launched on the 28th January 2009 by the ICO to celebrate European Data Protection Day. The aim of the Personal Information Promise is to improve compliance with the Data Protection Act 1998 and help restore public faith in organisations that hold personal information. Public trust in bodies holding such information has been tarnished in recent years following multiple instances of data breaches and many organisations displaying an apparent lack of diligence when it comes to data security.

Tracesmart are keen to demonstrate their commitment to the proper use of personal data as it is at the heart of all the company’s services. This includes their online consumer site, which members of the public use to trace people; and their Tracesmart Corporate suite of services, which are employed by various public, private and third sector organisations to reunite individuals with unclaimed assets, conduct online identity checks and cleanse consumer data.

Mike Trezise, Managing Director at Tracesmart, was the company’s official signatory and he highlighted how signing the ICO’s Personal Information Promise is very much in line with the company’s data protection culture,

“Our signing of the Personal Information Promise further reinforces our commitment to ethical data usage and corporate social responsibility. As a company Tracesmart goes to great lengths to guarantee that not only is the data we supply accurate, but also stored securely and used responsibly; both internally and by our customers. Ethical data usage is paramount in our business activities and we welcome any opportunity to build both consumer and commercial confidence in companies that handle personal information.”

About Tracesmart

  • Tracesmart Ltd was formed in 1999 and supplies a diverse range of consumer data cleansing, identity check and people tracing tools to a wide variety of industries. The company’s client base ranges from SME to Blue Chip, who are all recipients of bespoke solutions, built around their specific needs.
  • The ICO is the UK’s independent public body set up to promote access to official information and protect personal information by promoting good practice, ruling on eligible complaints, providing information to individuals and organisations, and taking appropriate action when the law is broken.
  • Mike Trezise is the founder and Managing Director of Tracesmart. With over 25 years tracing and fraud analysis experience, his unrivalled knowledge provides the company with a distinct competitive advantage.

Tracing Agency to help reunite customers with their dormant accounts

Tracesmart has been exclusively appointed by Britannia Building Society to help reunite missing customers with their accounts. As part of Britannia’s comprehensive program of activity to trace customers with unclaimed assets, Tracesmart, the Cardiff based tracing agency, is to trace people who hold accounts which have been dormant for 15 years or more.

Assets go missing in a number of ways; account holders lose track of accounts when they change address and forget to notify their financial institution; other assets are ‘lost’ when customers pass away and their relatives are not aware of accounts; so over time savings are forgotten.

The Government has defined a dormant account, in this instance, as one where there has been no customer activity for a period of 15 years. Astonishingly, vast amounts of money are lying unclaimed in financial institutions across the UK as people lose track of their assets. According to The Commission on Unclaimed Assets, one in three adults in Britain believes they have a dormant account of some description.

Tim Franklin, Managing Director of Member Business at Britannia, said; “Our programme to reunite customers with their unclaimed accounts has been successful, but there are some members who we’ve not been able to trace through the records we hold. We enlisted Tracesmart to find those customers using their advanced tracing methods and expertise.”

Michael Trezise, Tracesmart’s Managing Director, commented, “We are of course delighted to be exclusively appointed by Britannia, the UK’s second largest building society, to assist them with their asset reunification program. Our advanced data cleansing systems, skilled tracing agents and unique multi-tiered search solutions have enabled us to work closely with Britannia, reinforcing our claim to be the UK’s leading tracing agency. Tracesmart’s continued investment in key personnel and cutting edge technology is now reaping significant reward.”

Trezise added, “Following the enactment of the Dormant Bank and Building Society Accounts Act in November 2008, Tracesmart is now well placed to assist more and more financial institutions as they enter into their asset reunification program.”

For more information on the Tracesmart/Britannia asset reunification program visit http://www.tracesmartcorporate.co.uk/britannia/

About Tracesmart Ltd

Tracesmart Ltd formed in 1999, is one of the UK’s market leaders in the provision of online consumer data intelligence, serving both the consumer and corporate markets. To the corporate markets, Tracesmart offers a powerful data cleansing and tracing service in addition to an identity verification system, a facility that businesses and organisations from SME to Blue chip companies employ to combat fraud and money laundering activity. Tracesmart’s electronic ID service delivers fast, regularly u p d a t e d  and unfailing information and is relied upon by a growing legion of operators in the financial, legal and retail sectors.

Mike Trezise – is the founder and Managing Director of Tracesmart. With over 25 years tracing and fraud analysis experience his unrivalled knowledge provides the company with a distinct competitive advantage.

Dormant Bank and Building Society Accounts Act 2008 The Act was put in place to enable the banking industry to transfer unclaimed assets in the banking system so that they may be reinvested in society, whilst ensuring the rights of owners to be reunited with their assets are protected. The Act defines unclaimed assets as broadly covering all bank and building society accounts where there has been no customer-initiated activity for 15 years. The Act also allows for a reclaim fund to be set up to manage customer reclaim across the industry, on which the liability to repay customers will be placed, and to be authorised by the Financial Services Authority. The Act makes provision for assets to be distributed to the community via the Central Reclaim Fund, with a focus in England on youth services, financial capability and inclusion and (if funds permit) social investment. Devolved administrations will decide their own spending priorities.

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