Tag Archives: payment processor

SecureTrading provides Checkout on Demand with multi-channel payment solution to support SME retailers

Checkout on Demand, a provider of multi-channel retailing software has selected SecureTrading, the UK’s leading independentpayment processor to provide on-line payment processing for its latest retail solution. Checkout on Demand is an ‘off the shelf’ yet scalable eCommerce platform solution aimed at SME retailers which, coupled with SecureTrading’s fully PCI compliant payment gateway, provides enhanced customer experience and multi-channel functionality.

With smaller companies facing new challenges in the retail sector, Checkout on Demand and SecureTrading offer all the advantages of shared resources, including reduced costs and scalability. Both companies are hugely experienced in the retail services arena, and SecureTrading’s payment gateway, provides a cutting edge, flexible and scalable solution to drive retailers’ growth and expansion strategies.

All the software is provided remotely and supported by a dedicated team of experts, removing the need for costly hardware installation fees, or in-house IT support staff. And by implementing SecureTrading’s payment solution, retailers benefit from full PCI compliance and transaction security.

Irene Chadwick, Managing Director of Checkout on Demand says: “We chose SecureTrading for its combined strengths in payment software and the helpful attitude and support exhibited by their staff during the implementation process. We look forward to working with them in the future”

Tim Allitt, Head of Sales and Marketing at SecureTrading, comments: “Multi-channel retailing and flexibility will become increasingly important to ensure commercial success. SecureTrading’s payment gateway can be adapted to meet the full range of ecommerce solutions and integrates with Checkout on Demand’s scalable multi-channel products.”

Via EPR Network
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PCI-PAL And SecureTrading Pal Up To Enhance Call Centre Payment Security

PCI-PAL, a market leading contact centre solution has entered into a partnership with SecureTrading, the UK’s leading independent payment processor specialist, to allow call centre agents to take card payments safely and securely.

The solution de-scopes the call centre PCI risk by permitting callers to enter sensitive credit card data using their telephone keypad whilst remaining in conversation with the call centre agent at all times. The encrypted card holder data is sent securely to SecureTrading’s PCI-DSS Level 1 infrastructure.

PCI compliance for contact centres is an on-going process. It is time-consuming and costly and if not obtained, it can lead to data security breaches which may result in significant reputation and financial loss for organisations. PCI-PAL allows businesses to overcome this challenging area of compliance by restricting sensitive card data from entering organisations’ premises and networks, which bears significant cost savings for the call centres.

Both PCI-PAL, which is a division of IPPlus PLC Group, and SecureTrading have large client bases which affords a mutually beneficial business relationship. PCI-PAL hopes to add real value by utilising their bulk buying power to allow customers to access SecureTrading’s extremely competitive rates, as well as high levels of customer service.

William Catchpole, CEO at PCI-PAL comments: “We are very excited about the prospect of working with SecureTrading for PCI-PAL. The need for contact centres to achieve PCI compliance is a challenge faced by operations and technical teams across the sectors. Together we can supply a simple customer and agent friendly data gathering service with secure, competitive payment processing.”

Tim Allitt, Head of Sales & Marketing at SecureTrading, comments: “It is always satisfying to work with a business that shares our passion for customer service and technical innovation. We look forward to working with PCI-PAL over the coming months as they seek to enhance their clients’ customer experience through reduced PCI costs and increased customer service.”

Via EPR Network
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SecureTrading Helps Companies Expand Abroad With Brace Of International Currency Solutions

SecureTrading helps companies expand abroad with brace of international currency solutions.

In an increasingly competitive domestic market, many UK retailers are seeking to expand overseas. Ecommerce Expo 2011 will see SecureTrading, the UK’s leading independent payment processor launch their Dynamic Currency Conversion (DCC) and Sofortüberweisung solutions to assist customers expanding internationally.

DCC allows credit cards holders to have the cost of a transaction converted to their local currency when making a payment in a foreign currency, so they instantly know the price, therefore boosting their propensity to buy.

DCC also enables retailers to generate new revenue from transactions they are currently accepting, because they can earn commission on currency conversion.

Sofortüberweisung allows customers to pay merchants from their internet bank account, again with the benefit of dramatically reducing the risks of chargebacks. Sofortüberweisung is widely used in Austria, Belgium, Germany (51.4%* of all Germans prefer to use Sofortüberweisung) and to a lesser extent the Netherlands and the UK.

Tim Allitt, Head of Sales & Marketing, SecureTrading, said, “Successful expansion in one country can be a springboard for further success elsewhere and it’s key to provide the right methods of payment in particular markets. By launching Dynamic Currency Conversion and Sofortüberweisung, SecureTrading is demonstrating its international credentials and helping its customers grow in new markets by providing them with the correct tools to do business.”

Via EPR Network
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Rugged Ways Climbs New Heights With Web Site Launch

Bangor – Rugged Ways, an outdoor clothing and equipment retailer, is working with SecureTrading, a top payment gateway services provider and the UK’s leading independent payment processor, to manage its global payments processing through its new web site.

Rugged Ways new site was designed and built by Ascensor, who work closely with SecureTrading for the payment processing, based on the company’s reputation of excellent customer service and a secure payment platform.

Sam Spence, Director at Rugged Ways, said, “We wanted a website to support our Skipton store in North Yorkshire. It was important that we found not only a company who understood what we wanted from a web site but that our payments system was robust and could properly support trading at all times.”

Tim Allitt, Head of Sales & Marketing, SecureTrading, said, “We’re delighted to be able to support the payments of a business like Rugged Ways which is venturing online for the first time. It’s crucial that when a business moves its products online that it is confident that its customers payments will be processed quickly and without issue so they receive a great experience regardless of the channel they choose to shop via.”

Ascensor built a filter system for Rugged Ways so that its customers can search for products via colours, sizes etc. Andrew Firth, Director, Ascensor, said, “It took us approximately four months to get the website operational. It needed to be built from scratch and we have worked hard on the search engine optimisation strategy. This is a big step for Rugged Ways and we’re delighted to be helping them on their journey.”

Via EPR Network
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NursesStore in Peak Condition with New Website

NursesStore.co.uk, a supplier of nursing tools and accessories to healthcare professionals, has selected SecureTrading, the UK’s leading independent payment processor, to process its global payments for its new website.

NursesStore.co.uk selected Ascensor, a web design, ecommerce and digital marketing specialist, for its website redesign. Ascenor then recommended SecureTrading for the payment processing based on the company’s reputation of excellent customer service and a secure payment platform.

Patrick Bowes, Commercial Director at NursesStore.co.uk, said, “We needed a new online store so our business could perform more competitively. We also wanted a website that had a robust payments system and could properly support trading at all times.”

Bowes continued, “As we take our business to the next level we have hit a bottle neck on what we could offer customers. With our new site we can offer customers free postage on orders over a certain value. We also have the flexibility to offer certain special offers.”

Tim Allitt, Head of Sales & Marketing, SecureTrading, said, “We’re delighted to be able to support the payments of an organisation like Nurses store.co.uk. It’s crucial that when a business re-launches its site, it remains confident that its customers payments will be processed quickly and without issue so they receive a great experience.”

Andrew Firth, Director, Ascensor, said, “This new site will allow Nurses store.co.uk to offer an even better service to its customers with greater flexibility and much improved site navigation.”

Via EPR Network
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Online Merchants Maintain Confidence Despite VAT Rise

Almost 50% of online merchants have reported that their sales are up on last year so far, despite the VAT increase in January, according to research by SecureTrading, the UK’s leading independent payment processor.

Approximately 10% of merchants have reported that sales are higher than expected, while 55% claim that sales are in line with their expectations.

Meanwhile, half of the merchants surveyed have taken on the increased VAT cost internally rather than pass this onto the customers. However, 20% have said they do plan to pass these costs on in the next three months, while 52% have no plans to pass these costs on in the future whatsoever.

Tim Allitt, Head of Sales & Marketing, SecureTrading, said, “ Many traditional high street retailers struggled in the run-up to Christmas and this has continued for some in the New Year. However, online merchant accounts are continuing to perform strongly despite the current economic challenges. With the continued growth of online shopping and the rapid take-up by consumers of smart phones, we expect to see this sector go from strength to strength despite the VAT rise. Merchants are working hard to deliver a great experience to their customers.”

Almost 20 per cent of online merchants have introduced VAT-beating promotions to incentivise customer spending. Many merchants are confident that 2011 will be an even better year for online retailing with 72% expecting to perform better than last year.

Allitt added, “Online merchants will have to increase their efforts in 2011 to continue to perform strongly. It’s essential that businesses partner with an experienced and secure payments processer to ensure they can meet customer expectations for a speedy and convenient service.”

Via EPR Network
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