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Payday Express Employee Raises Money For Harambee For Kenya

Gary Owens, a customer support agent at Payday Express, is travelling to Kenya to help the Harambee for Kenya charity.

Harambee for Kenya works with street children, giving them somewhere safe to sleep and to receive medical attention, if required. As well as providing them with a home, the charity also sends them to school, feeds them and shows them care.

Gary is travelling with the 23rd Bromley Scout Group to a safe house in Kenya, where they will help with maintenance work and spend time with the children, many of them orphaned. The group will also visit another one of the charity’s sites to spend time with children currently enrolled in a feeding programme.

The group will be flying out on March 31 and will return to the UK on April 14.

Gary said: “We are pleased to be a part of this project so that we can help Harambee for Kenya in whatever way they need, and help to provide a caring atmosphere for the orphaned children now living in the safe house.

“We believe this trip will teach English Scouts that there is more to life than what we have here in the UK. It will give them an understanding of the benefit of learning other cultures and helping people,” he added.

Payday Express employees pay £1 each Friday to wear casual clothes to work. They donate the money collected to a different charity each month with March’s donation going to Harambee for Kenya to pay for clothing, schooling and feeding the children on all three projects that Harambee for Kenya currently has.

The charity is also looking to build a new house in another district in a bid to help 40 more children in the short-term, and hundreds more in the future.

Sarah Carroll, operations manager at the payday loan company, said: “I am very proud of Gary and his scout group which is dedicating itself to such a fantastic cause.

“And I am pleased that Payday Express can help contribute by raising money for projects Harambee for Kenya are working on.”

Via EPR Network
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New System Means Faster Loans For Payday Express Customers

Innovative short-term credit service Payday Express has improved its operations with the implementation of a new automated Loan Management System for managing loans.

The design of the new system, named Nexus, means that customers will receive a much more efficient service when they need loans till payday.

The new system has been fully integrated with the company’s website, and its automated payment service will enable many customers who apply for fast payday loans online to receive their funds within an hour of applying.

It is also great news for Payday Express staff, who will have fewer manual functions to perform and more time to focus on other areas of the company’s operations to improve efficiencies and ultimately customer service.

The new process is the result of two years’ dedicated, complex work by a development team made up of in-house staff and staff from the company’s head office, who are delighted with its successful launch and will continue to seek ways to improve it.

Such was the level of determination to succeed that some team members worked happily until 2:30am on Sunday 10th July to ensure a successful migration from the previous system and successful deployment of the new system.

Junior Business Analyst Jamie Clifton, who worked on the project for its duration, said: “We probably all put on half a stone over the weekend, due to the amount of food we consumed to keep us active!”

“It’s very satisfying to see something you designed with pen and paper transform into a visual prototype on screen, then continue its development lifecycle to become a working, fit-for-purpose system. The version of Nexus released to business users is a ‘light’ version of what is in the pipeline and a number of additional hugely beneficial features will be available in the near future.”

Operations Manager Sarah Carroll added: “The successful launch of our new loan management system has been the result of a commendable effort from the project team. It will give us a strong platform to be able to grow the business and meet our customers’ needs more efficiently.”

Via EPR Network
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Payday Express Encourages Healthy Competition Among Staff

Employees at short-term loan specialist Payday Express are planning to make interdepartmental sporting events a regular feature, following the success of a football match earlier this month.

Staff from the instant approval payday loans company’s Contact Centre were pitted against members of its Collections team in the friendly clash, which was held at the ground of a local semi-professional squad, Bromley FC, in Kent.

The final score was a 12-7 victory for Contact Centre, with team stars Jamie Clifton and David Herron being named men of the match.

HR Advisor Richard Turner said: “It’s great to see that all who took part can take the competitive edge outside work, but still enjoy it as a great team building exercise. It’s events like this which add to the great working environment at Payday Express.”

Operations Manager Sarah Carroll confirmed: “The company encourages friendly competition among staff members, and for staff to socialise outside of office hours in order to develop a sense of unity and comradeship. This in turn aids teamwork in the office, helping us to effectively provide payday advance loans to our customers with great customer service.”

Richard also noted that the enthusiastic support of staff spectators appeared to be a factor in Contact Centre’s triumph. The losing team, however, is determined to have its day at a rematch this week – and is hoping to attract a loyal crowd of supporters to rally that of their rivals.

Payday Express is committed to continually boosting the morale of its staff and actively encourages both players and spectators to attend staff games.

Via EPR Network
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Payday Express Launched A New Website To Improve The Customer Experience When Applying Online For Payday Loans

Payday Express, one of the UK’s leading online payday lenders, recently launched a new website to improve the customer experience when applying online for payday loans.

The company has redesigned its website paydayexpress.co.uk with the aim of making the online application process more straightforward and quicker than ever before.

A major part of the design brief also focused on transparency, as Payday Express aim to make their product offering and all charges as clear as possible upfront to customers looking for payday advance loans. Along with various articles providing general information, they have added a repayment calculator to the Home Page, allowing customers to see exactly what they’ll need to repay if they take out a loan.

The application process on the new website has been improved, enabling customers to apply for a loan and receive an approval decision within the space of a few minutes. The company, however, remains committed to responsible lending. Ashleigh Preston, Marketing Manager at Payday Express said, “Whilst we are focused on making our loan application and approval process as quick as possible, to meet our customers need for fast cash, we are also careful to carry out various checks to assess affordability. We also promote responsible borrowing from customers, encouraging them not to apply for a loan if they are not completely sure they will be able to repay it on payday.”

Via EPR Network
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