Category Archives: Personal Finance

Personal Finance

Confused.com Reveals The Cheapest Cars To Insure For Young Drivers

New research from Confused.com has revealed the cheapest cars to insure for 17-20 year olds. The results showed the Ford Ka2 topping the leader board, followed closely by the Peugeot 107, while the worst car to run for young drivers looking for low insurance prices was the Honda Civic*.

The costs of car insurance for young drivers hit record highs in the second quarter 2011, with 17-20 year olds paying as much as four times the average amount for car insurance.

The Confused/Towers Watson price index showed that motor insurance based on a 17-20 year old male is now £4,006 per year for comprehensive cover, highlighting the need for research when buying a car.

To help young drivers, Confused.com has undertaken research to give teenagers a helping hand and unveiledthe five cheapest and most expensive cars to insure for 17-20 year olds.The research also highlighted that 50% of under-25s could save up to£594 on their car insurance premiums by using Confused.com.

Gareth Kloet, head of Car Insurance at Confused.com said: “Young drivers and learners are telling us that the cost of insurance is the biggest barrier to getting behind the wheel: more so than the cost of buying the car.

“Buying your first car should be exciting, not a worry about whether you can afford the insurance costs. Here at Confused.com we want to offer young drivers the chance to find the perfect car with the cheapest insurance.”

“Once the car has been found drivers should shop around for cover as premiums can vary greatly between providers; a comparison site is a great way to do this.”

Via EPR Network
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Payday Express Customers To Benefit From Faster Payments

Short term loan specialist Payday Express now has the ability to fund loans within 45 minutes of application, thanks to a new loan management system and faster payment procedures offered by banks.

The company has offered same-day loans for some time, with the use of a straightforward online application form, and cash transfers occurring three times each day. Now, however, following deployment of a new loan management system, loans can be distributed every 45 minutes.

This speedy service is complemented by the faster payments facility operated by many banks, meaning that transferred funds clear immediately. Money can therefore be received by many Payday Express customers within one hour of application.

Loans till payday, which have grown in popularity in recent years, give borrowers access to small amounts of money for short periods to smooth out the peaks and troughs they may experience with their income, without them having to build up long-term, high-level debt. They are ideal for those who don’t wish to use ongoing credit resources such as credit cards, bank overdrafts and long-term bank loans, offering an alternative credit solution to temporary cash flow issues.

Payday Express offers fast payday loans valued between £80 and £800, which customers re-pay on their payday, once cash flow is no longer an issue.

Payday Express operations manager Sarah Carroll said: “If customers simply want to borrow a small amount of cash for a short period to cover unanticipated expenses, or to use as a stop gap between salary payments, they want to be able to apply for the money simply and discreetly – and to receive it quickly.

“At Payday Express, we have worked hard to develop our systems and our website to meet these expectations. Since launching our online application service in 2008 we have enabled customers to discreetly apply for a loan and receive an approval decision within a matter of minutes and then, if approved, to get their money the same day.

“However, we’ve now improved our offering further, with the introduction of a system that transfers money every 45 minutes. Our customers can therefore receive their money within less than an hour of applying, subject to status.”

It is important to note that, although most customers can receive their funds within less than an hour of application, this is subject to status and whether additional verification is required, as well as being dependent on their bank’s facilities.

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Confused.com And Dogs Trust Study Reveals How Owners Keep Their Dogs Happy On Car Journeys

According to a new study into car owners and their pets by Confused.com, more than one in three (39%) pet lovers takes their dogs or cats on car journeys with them regularly. Of those surveyed, 41% say their pets enjoy being in the car.

The Confused.com study reveals that listening to the radio helps pet owners keep their animals amused on longer journeys with Adele, Madonna and Lady Gaga being the most popular artists to keep pets happy on the move.

Some owners admit to singing to their pets to keep them amused. Apparently Radio 1 is the top choice for in-car pet entertainment, closely followed by Radio 2 and 5 Live.

Confused.com has teamed up with the charity Dogs Trust to help ensure dogs enjoy the car journey even more by avoiding travel sickness and staying safe. 12% of pet owning motorists say they let their dog stick his head out of the window on the journey but according to experts at Dogs Trust this is not a great way to keep your pet happy.

Paula Boyden, Veterinary Director at Dogs Trust said: “Dogs might really enjoy the sensation of having their heads out of the window but it is dangerous for them so we would always advise keeping ears, paws and noses inside the vehicle while the car is moving.”

25% of pet owners who take their dog or cat in the car say that their animal enjoys the journey, as long as they keep them amused. Talking to them and taking plenty of their toys are the top ways that dog and cat lovers use to keep them happy.

Almost 10% of pet owners say they have almost had a near miss when driving because of their pet’s behaviour in the car.

Gareth Kloet, Head of Car Insurance at Confused.com said: “Road trips should be as fun for our pets as they can be for us, and keeping our pets happy in the back is also going to reduce distraction for us as drivers, making our journeys safer for us and our animals.”

For more information on the keeping canines comfortable in cars, read more at http://www.confused.com/press/releases/Keep-canines-comfortable-in-cars

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Confused.com Urges Motorists To Fall Back In Love With Service Stations

Confused.com has revealed new research which shows that motorists are shunning motorway service stations on long journeys and risking their lives as a result. The survey by car insurance experts revealed that 79% of drivers are not taking sufficient breaks on UK roads.

The research, which explores the UK’s motorway service station habits, found that a third (32%) of motorists have fallen out of love with the ‘airports of our roads’ and actively avoid stopping, even on long journeys.

One in seven of those questioned admitted that they would not take any breaks at all during a four-hour journey. However, research from Newcastle University has revealed that this bad driving habit can significantly increase the risk of accidents.

Dr Joan Harvey, Chartered Psychologist at Newcastle University, who carried out the research said: “When driving on motorways, or other monotonous roads, a motorist’s maximum concentration level is only maintained for 20-30 minutes, after this time they will start to become bored and will drive on ‘auto-pilot’. After a further 40 minutes of driving their blood sugar levels will drop. These two factors are a dangerous combination as the motorist will start to feel sleepy and will be slower to react to any hazards that might occur.”

Dr Harvey’s research outlines the need for motorists to stop at every third service station (or every hour and a half) on long journeys to ensure they do not become bored and put themselves at risk.

One in ten motorists prefer to park-up and picnic on long journeys – packing their snacks before leaving and pulling up at the service station to tuck in.

Further research supports this, IAM (Institute of Advanced Motorists) chief examiner Peter Rodger commented: “Research suggests that one in five crashes on motorways are sleep-related. Regular breaks at service stations are essential for preventing such accidents from happening.”

Gareth Kloet, Head of Car Insurance at Confused.com said: “Our research shows that only 8% of us are service station worshippers. By highlighting the huge variety of great service stations dotted along our motorways, we hope to convert more motorists to the happy service station side of life. We’re calling for all motorists to re-kindle their passion for the service station and stay safe on the roads, particularly over the busy Bank Holiday weekend.”

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Confused.com Finds EDF’s Gas Price Rise Could Cost UK Customers Dearly

Confused.com has revealed that EDF Energy’s recent price rise announcement could cost UK energy customers over £100 per household.

This announcement has seen gas prices rise by 15.4% and electricity prices rise by 4.5%. EDF’s energy prices have increased by £116 on its standard cash/cheque tariff effective from 10th November 2011.*

The Big 6 energy suppliers price rises mean an average increase of £160 per year to an average standard bill paying by cash or cheque, increasing from £1,132 to £1,292.**

EDF was the last of the major energy suppliers to announce its price rise, which is set to affect 3.2m customers. However, more than 25m households are expected to see an average of £160*** added onto their gas and electricity bills from 10th November 2011.

Lisa Greenfield, energy analyst at Confused.com said: “Now that all the major supplies have shown their cards, consumers are now in a position to make an informed decision on switching their gas and electricity without fear that their chosen tariff could go up in a few months’ time.

“There are always ways to reduce your fuel bills, such as considering a dual fuel tariff, paying by direct debit and managing your account online. If you are concerned about future rises, a fixed of capped tariff will offer price security although you’ll be paying over the odds if prices fall. Of course, cutting down the amount of energy you use and investing in some energy efficiency measure will reduce your bills even further and continue to save you money in future.”

More information on energy prices and household utilities comparison can be found on Confused.com’s website.

Via EPR Network
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Payday Express Uses ‘Stars’ Scheme Alongside Charity Contributions

Short term loans provider Payday Express has explained how it combines a peer recognition program with a charity scheme to maintain staff morale and encourage social responsibility.

Operations manager Sarah Carroll, who began working at the instant approval payday loans company two years ago, introduced a ‘Dress Down Friday’ imitative which allows staff to dress casually on the last day of the working week if they contribute £1 towards a charity fund.

At the end of each month, a donation is made to a charity chosen by a group of employees who have been named ‘Payday Stars’ for that month. Another scheme introduced by Carroll, ‘Payday Stars’ is a peer recognition programme which encourages staff to nominate any of their colleagues whom they feel are deserving of special attention that month, as a result of performing exceptionally well or going beyond the call of duty to fulfil their responsibilities.

The entire company is informed of the nominations and a winner selected from each department. Each of them is then awarded £20 in shopping vouchers, and the winners collectively decide which charity should benefit from the month’s ‘Dress Down Friday’ funds.

Charities to have previously received donations from payday advance loans company Payday Express include NSPCC, the Alzheimer’s Society, the Teenage Cancer Trust, World Horse Welfare and Stepping Stones Nigeria, among many others.

Payday Express Contact Centre Team Leader Alison Eller said: “We’re very proud of our ‘Payday Stars’ program, which enables staff to receive recognition from peer nominations, and to be rewarded for exceptional work.

“An added bonus is allowing the winning staff members to select a charity that is close to their hearts to be the recipient of our combined donations for the month, giving them the chance to make a difference and give to those less fortunate.”

Collections Agent Steven Marshall added: “It’s great seeing the letters of thanks from the monthly charity we’ve donated to and knowing we’re doing our little bit each week to help different causes.

“I really like the fact that Payday Express has a ‘give back’ focus and that they also encourage staff initiatives to support causes such as Red Nose Day and Movember – often with hilarious results!”

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Prudential Reveals One In Three UK Workers Don’t Have A Pension

Prudential has revealed that more than one in three (35 per cent) workers in the UK admit that they don’t have a pension, meaning that they will have to rely on the State Pension and any savings in retirement.

The survey of 1,600 working adults also found that those who do contribute to a company or private pension pay in an average of 6.2 per cent of their annual incomes. Women are far less likely to save for their retirement with 41 per cent saying they do not have a pension, compared with 29 per cent of men.

To make matters worse for those who do not save into a pension fund, as well as facing a sharp drop in income at retirement, they are also missing out on significant tax relief during their working lives. Office of National Statistics figures suggest that the average worker in the UK earns nearly £1 million over the course of their working lives. An individual making the average pension contribution of 6.2 per cent of this income could receive a total of more than £15,000 in pension tax relief.

While the average tax relief on pension contributions is £334 per year for a person paying the basic rate of tax, higher rate taxpayers stand to lose substantially more by not paying into a pension scheme.

Vince Smith-Hughes, head of business development at Prudential, said: “Failing to save into a pension means not only having to rely solely on the State Pension in retirement, but also missing out on the ‘free money boosts’ which come with pensions, such as tax relief and employer contributions.

“Making regular pension contributions is a vital part of securing a comfortable retirement. Although saving for retirement may not be a priority for young people, the more money which is stashed away from an early age, the more likely that significant rewards will be reaped later in life.

“When coupled with the benefits of any additional employer contributions or gains through fund performance, a pension is the best way of saving for retirement, for many people. In order to maximise pension benefits, to understand the impact of tax relief, and ultimately to secure a decent retirement income, it’s important to seek professional financial advice.”

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Payday Express Improves Card Fraud Protection

Short term loan specialist Payday Express has advanced its fraud protection by implementing an improved cardholder verification process, to help combat debit card crime.

Like many companies in the financial services industry, along with many other business sectors, instant approval payday loans provider Payday Express is particularly keen to tackle card not present (CNP) fraud.

CNP fraud can occur when exchanging funds using the internet, telephone or post, when the holder of a credit or debit card does not physically produce the card at the point of making a payment.

Payday Express has previously developed a number of checks to prevent and tackle CNP fraud and has strengthened these with the addition of a more stringent cardholder verification process, for cases where customers call in to pay with a different card to the one originally registered on their account.

The aim is to ensure that the company’s exposure to CNP fraud is limited, which decreases the number of payments charged back to the business; and also to ensure that there is better protection for those who have been victims of card theft.

Details of any suspicious transactions are always investigated thoroughly by Payday Express and are also reported to relevant organisations, including the police and the Serious Organised Crime Agency (SOCA).

Payday Express Online Fraud Manager Daniel Ibrahim said: “The recent development of our processes is testament to the importance that Payday Express places on combating fraud.

“We at Payday Express are committed to protecting vulnerable victims of fraud, while ensuring that genuine customers receive a quick and easy fast payday loans service.”

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Payday Express Highlights The Benefits Of Payday Loans

Following a rise in the number of people using short-term loans to advance their income at the end of financially difficult months, provider Payday Express has offered an insight into the benefits of this straightforward credit resource.

Payday loans meet the needs of customers who are looking to borrow a relatively small amount of money to be repaid over a short period – often to ease personal cash flow in a month with unusual or additional expenses.

These short-term loans, also known as fast payday loans, act like a salary advance, providing a way to bridge the gap when money is tight before the next payday. Funds are generally paid out on the same day upon which they’ve been applied for; and are then paid back once a person has received their next wage payment.

The demand for such loans is on the rise, with financial price comparison website Moneysupermarket.com reporting a 400 per cent increase in the number of searches for the products between January and March this year.

Payday Express Operations Manager Sarah Carroll said: “For customers who have temporary cash flow issues because of larger than anticipated bills and expenses within a month, or who are faced with emergency expenses, payday loans offer customers a choice alongside other credit options.

“This choice is often cheaper than alternatives, such as an unauthorised overdraft – and it is a simple solution to short-term credit needs, where the cost and duration of the loan is known upfront, and which doesn’t involve running up long term debt.”

The company is keen to stress that same day loans are not designed for unemployed people or those on very low incomes or benefits.

Instead, they offer a straightforward choice to employed people who have simply found themselves a bit short between paydays. The loans are simple to apply for online; funds are received quickly, sometimes even within an hour; and the repayment structure is clear.

Customers know from the very beginning exactly what needs to be repaid and when. For example, if a person borrows £80, they will need to pay back £100 once their next wage instalment has been received. This is generally cheaper than incurring unauthorised overdraft fees and can be more appropriate than arranging a longer term bank loan when credit is only required for a short period.

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Churchwood Financial Ltd Made A DEMSA Member

Churchwood Financial Ltd has been accepted as a member of the Debt Managers Standards Association (DEMSA).

The code of practice that all DEMSA members sign up to has been approved by the Office of Fair Trading (OFT) and goes beyond the basic legal requirements to protect consumers’ interests. It is also the only such scheme in the UK that has OFT accreditation.

Paul Naden, Chief Executive Officer at the company, comments: “This is a fantastic achievement for Churchwood Financial and is the highest accolade in compliance a debt management company can achieve.”

“Compliance is critical to the future of our business and over the last 18 months we have invested a substantial amount of time and money to help improve our internal processes, monitoring capabilities and marketing materials. Those in need of debt management advice can come to Churchwood Financial and be assured of a high-quality, transparent and professional service that puts their best interests at heart.”

Among the steps that the firm has taken are extending and strengthening its compliance team – as well as appointing Michael Pollard as compliance director – and establishing a dedicated quality monitoring team to ensure that high standards of customer care and accuracy are maintained and recorded.

Mr Pollard states: “Our acceptance by DEMSA is a tribute to all the hard work, commitment, integrity and teamwork demonstrated by our staff. I would particularly like to thank the compliance team for their efforts and am proud of this achievement,” adding “DEMSA approval will benefit all our customers, as well as the company.”

Mr Naden echoed his sentiments, noting that the financial well-being of its clients has always been a top priority.

“We have always endeavoured to provide the best possible service to those in need of assistance regarding debt. Our DEMSA membership only serves to highlight our commitment to helping people follow the road to a debt-free future,” he says.

Churchwood Financial is already a member of the Debt Resolution Forum (DRF), an association designed to promote professional standards within the debt management industry.

The DEMSA and DRF Codes of Conduct are designed to ensure the fair treatment of customers. All members’ advertisements should be accurate and truthful, members should provide clear upfront information to clients, offer comprehensible and fair contractual terms and ensure that any deposits or prepayments taken from customers are securely processed and protected.

In addition, DEMSA and DRF members must comply fully with the Office of Fair Trading’s debt management guidance and provide a user-friendly procedure for consumers to register complaints.

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Standard Life Reveals Commitment Peak Begins At 35 For Average Person In The UK

Standard Life has published ‘Your Commitments, Your Future’, a study developed with psychologist Professor Janet Reibstein into the nature of commitment. It reveals that financial and emotional commitments peak between 35-44 years of age when people spend on average £1,160 a month on financial commitments and think about them for 45 minutes every day.

The research reveals that during a lifetime, the average person spends £914 a month on financial commitments and 37 minutes thinking about them everyday. In contrast, they spend £87 a month on emotional commitments, thinking about them for 2 hours, 18 minutes every day.

According to the Standard Life study there are three core commitment life stages with transition phases in between:

– Commitment Sleepwalkers (18-24) who have a smaller amount of financial and personal relationship commitments. Their regular financial commitments amount to just £458 a month. They spend the least amount of time thinking about their finances so are at risk of overlooking the long term cumulative affects of these costs.

– The Fully Committed (35-44) who are at the peak of their regular financial commitments, spending an average of £1,160 each month and likely to be paying a mortgage, looking after a child and paying off any debt accrued in earlier life.

– Commitment Slowdowns (55+) who are starting to become less financially and emotionally committed. They are spending £818 on their commitments each month, almost £100 less that the average.

Commenting on the research findings, Professor Reibstein said: “‘Your Commitments, Your Future’ shows a discrepancy in how much attention we devote to our financial and emotional commitments. We spend over two hours a day thinking about emotional commitments, but just 37 minutes on our financial commitments.

“People consider financial commitments as something abstract, separate to their emotional life. But our finances underpin our most important relationships and often our ability to achieve our future goals. The Standard Life report makes it clear how vital it is for people to engage with their finances, their personal relationships and future aspirations as one single entity.”

Standard Life’s John Lawson added: “‘Your Commitments, Your Future’ breaks our commitments down into life stages, giving a clear picture of how our commitments change throughout our life. This understanding can help substantially with planning our personal finances so that we can feel confident about the future and achieve our goals. It’s clear that financial commitments can support our relationships – they underpin them. If people were to dedicate more time to their long term financial planning, they wouldn’t just be better off financially, they’re likely to be better off all round.”

The full ‘Your Commitments, Your Future’ report is available at knowyourcommitments.co.uk where people can also compare their financial and
emotional commitment profile by using an interactive tool and watch Professor Reibstein analysing commitment in more detail.

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Prudential Reports Pensioner Inflation To Cut Spending Power 60 Per Cent Over A 20 Year Retirement

Prudential has revealed that pensioners retiring this year on a fixed income could lose 60 per cent of their spending power over the course of a 20 year retirement.

Analysis from Prudential shows that the average person retiring in 2011 expects an annual income of £16,600, but if that income remains fixed it will be worth a mere£6,700 in today’s money in 20 years’ time – effectively a £10,000 pay cut. In fact, assuming that inflation remains at its current level, pensioners will need their retirement income to more than double (to over £40,000), if they expect to maintain their standard of living for the next 20 years.

Pensioner inflation or ‘Silver RPI’ is higher because people of retirement age spend a greater proportion of their income on goods and services that are subject to the highest rates of inflation – such as food and fuel.

Vince Smith Hughes, Head of Business Development at Prudential, said: “Pensioners on a fixed income are particularly vulnerable when it comes to rising living costs and our figures demonstrate the true extent to which ‘Silver RPI’ impacts on the spending power of those in retirement.

“There are alternatives to a fixed income in retirement, for example choosing a flexible income plan that has the potential to grow could help many retirees to mitigate the effects of increasing living costs. We recommend that people approaching retirement seek professional financial advice to help them understand all the retirement income options open them.”

Research by Age UK recently found that ‘Silver RPI’ has averaged 4.6 per cent a year since January 2008 – nearly 50 per cent more than the 3.1 per cent average annual inflation recorded by the Retail Prices Index (RPI) over the same period.

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Northern Rock Introduces New Online Reward Instant Access Account For Savers

Northern Rock has launched a new competitive Online Reward account, adding further options to its flexible savings range.

For those who prefer the convenience of the internet with which to manage their savings, Online Reward, which is available to open with a minimum deposit of £5,000, pays a competitive interest rate of 3.11% gross* pa/AER** variable on balances over £5,000, which includes a bonus rate of 1.61% gross* for the first 12 months from account opening. (Balances falling below this rate will receive Northern Rock’s prevailing rate of interest which is 0.10% gross* pa/AER** variable).

Those who prefer a monthly interest option can choose to receive 3.07% gross* variable (3.11% AER**), and additional deposits can be made up to the maximum balance of £100,000. Only one account per customer per issue is allowed.

Interest can be paid annually on 11 March. Alternatively, interest can be paid monthly on the 10th day of the month (available next business day or three days following this if the funds are sent via BACS to an external account).

Withdrawals from Online Reward can be made via a nominated bank or building society account without notice or charge (there is a £35 fee if customers choose to transfer via CHAPS). The minimum withdrawal amount is £1.

To apply for Online Reward, interested parties can visit www.northernrock.co.uk, or for more information regarding Northern Rock’s other savings products, call 0845 631 5151 (calls are charged at the service provider’s prevailing rate and may be monitored and recorded).

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Payday Express Underlines The Importance Of Effective Staff Inductions

With its recruitment at an all-time high, payday loans specialist Payday Express is keen to point out that a proper induction plays a key role in maximising the potential of new staff.

The instant approval payday loans company recently welcomed 12 new faces into its midst – the highest number of new employees it has ever taken on at one time.

To ensure that new starters are able to embark on their development within the company from the outset, Payday Express has devised an induction process in which all new starters take part to introduce them to the company mission, vision, policies and processes; as well as helping them to develop a big-picture view of the business and where they fit into it.

Lasting two days, the process gives new employees an introduction to how each department operates and how it relates to the rest of the business. The induction also includes training in anti money laundering (AML), data protection, customer service and learning styles, among other subjects.

Following the initial two-day welcome programme, new starters at the fast payday loanscompany then spend two weeks becoming acquainted with the company’s systems and processes and are assigned a ‘buddy’ – an experienced member of staff – to advise them and be on hand to answer any questions they may have.

Payday Express Operations Manager Sarah Carroll said: “We’re very focused on making the effort to recruit the right people for the job and, once we have, to ensure they hit the ground running with training and development.

“This is so that they can play a part in delivering the exemplary service we aim to offer our customers, add value to the organisation, and develop within their careers.

“We are passionate about learning and development and it is important for us to make every effort to afford our staff learning opportunities from the moment they join our company.”

HR Advisor Richard Turner added: “”It’s exciting to see how much the business is growing, with how many new staff we’re hiring. It’s great to see so many new faces this month – and I wish everyone the best of luck in their new roles.”

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Northern Rock Partners with moneysupermarket.com to Offer Exclusive Online ISA

Northern Rock is offering a top-paying online cash ISA to complement its competitive portfolio of branch, postal and online savings accounts. This ISA is exclusively available through moneysupermarket.com and pays 3.05% tax-free* pa/AER** variable, with no bonus rate attached.

The exclusive Online ISA offers those who prefer to operate their accounts via the internet an instant access option for their tax-free* savings, and can be opened with no minimum initial deposit.

Kevin Mountford, head of banking at moneysupermarket.com, said: “If you’re a UK taxpayer then it is important to make full use of your annual tax free allowance so you can make the most of your money.

“Not only is it important to make sure you find the best deal for your current savings needs, but you should always remember existing savings invested in ISAs elsewhere, which could be languishing on a poor rate.

“Moving existing savings into an account, such as Northern Rock’s Online ISA which allows transfers of existing funds, can be beneficial but make sure you follow the proper ISA transfer procedures otherwise you will lose the tax free status on your savings.”

Interest, which can be added to the account or paid into another account, is paid annually on 11 March on minimum balances of £1 (balances which fall below this amount will earn Northern Rock’s prevailing rate of interest, 0.10% tax free* pa /AER**).

Strictly a limited issue, the variable rate Online ISA allows transfers in from other providers and additional deposits can be made to the cash ISA, within HM Revenue and Customs limits (£5,340 pa from 6 April 2011) up to 30 days after the product is withdrawn.

After this time, no further deposits will be accepted and this issue may be withdrawn without notice once fully subscribed.

Minimum withdrawals of £1 by BACS and £250 by CHAPS can be made from the account; however the customer will lose the tax free status on the amount withdrawn. There is a £35 fee for transfers out via CHAPS.

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Confused.com Finds UK Drivers Are Divided On Government’s New Roadworks Idea

Confused.com has polled 2000 drivers, asking their opinions on a new idea from the UK government which could help tackle the problem of roadworks and the resulting traffic jams. The proposal suggests that utility companies could pay a ‘lane rental’ fee to the council if they choose to dig up the road during busy times*.

UK motorists are divided on the proposal with almost half(49%) saying it’s a good plan and that they can’t wait to see it happen and the other half (48%) feeling that it’s not a good idea because utility companies who choose to pay the bills will pass these costs onto the consumer. The remainder were undecided.

Gareth Kloet, Head of Car Insurance at Confused.com said: “If these proposals reduce traffic jams then car owners will have something to smile about. Financially it’s been a tough few years for drivers. Consumers are paying an average of £858 for annual comprehensive cover, having seen an increase of £22 in just three months and £170 over 12 months**. Car owners really deserve a break and roads that run freely will be welcomed by anyone regularly blighted by queues.

“The ‘lane rental’ fees could be a good incentive for companies to complete jobs more quickly reducing the potentially dangerous and infuriating situations that roadworks can create.”

Lisa Greenfield, Energy expert at Confused.com added: “With UK energy companies having recently hiked up their prices, the last thing that customers want is any sort of extra ‘tax’ which may end up being paid by the customer. If this proposal goes ahead then UK households will be hoping that utility companies choose to work outside of peak hours and not pay the charges because any further hikes in utility costs would be unpleasant.”.

Regionally, Londoners are most in favour of the plans with more than 52% agreeing that they are a good idea.

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Payday Express Keeps Staff Motivated With Seasonal Incentives

Short term loans provider Payday Express has revealed that high staff morale is an essential ingredient in its recipe for success, with senior managers and team leaders dedicating a huge amount of time and effort to devising and running incentive schemes.

The latest initiative within the Contact Centre and Collections departments of the instant approval payday loans company has a barbeque theme, to celebrate the last weeks of summer, with plenty of prizes available to win on a daily basis.

Created by Operations Manager Sarah Carroll and the departments’ team leaders, the barbeque incentive involves giving away items such as drinks, snacks, picnic blankets, cooking accessories and even actual barbeques to top-performing agents within each team.

Sarah Carroll said: “The prizes have been displayed around the office in recent weeks, giving it a fun and summery vibe and encouraging staff to work hard towards earning them.

“It’s important to keep staff enthusiastic at work. We like to think of different incentives to introduce a bit of excitement and competition into their day, which increases job satisfaction and ultimately productivity, keeping staff, managers and customers happy.”

Collections Agent Steve Marshall agrees: “These incentives are great, as they boost staff morale. They also create healthy competition and a positive atmosphere and working environment – and add a little excitement and variety to the working day.”

Previous schemes at the payday advance loans company have drawn inspiration from popular events such as the Grand National and television shows like Family Fortunes; and also included fun activities such as Easter egg hunts.

One of the most successful incentives was held during last year’s football World Cup, when high-performing staff members were offered the opportunity to challenge managers to a dance or sporting competition on a Wii games console – with the eventual aim of winning one of their own.

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Northern Rock Adopts QR Technology As It Adds Three New Accounts

Northern Rock has launched three new competitive instant access savings accounts, adding further options to its flexible savings range. To make it easier to navigate to the relevant product pages on its award-winning website, Quick Response (QR) codes have also been introduced on selected new product adverts.

For those who are looking for a straightforward, instant-access savings account which can be operated in branch, by post or by phone, Everyday Access offers the interest rate of 2.05% gross* pa/AER** variable on balances over £1, with no bonus rate attached. (Balances falling below this rate will receive Northern Rock’s prevailing rate of interest which is 0.10% gross* pa/AER** variable). Alternatively, customers may wish to opt for the monthly interest rate of 2.03% gross* variable (2.05% AER**).

The account can be opened and operated with a minimum balance of £1. Additional deposits can be made up to the maximum balance of £250,000. Only one account per customer per issue is allowed.

For those who prefer the convenience of the internet with which to manage their instant-access savings, Everyday Access Online, which is also available to open with a minimum deposit of £1 (or £250 by cheque) and pays a competitive interest rate of 2.75% gross* pa/AER** variable on balances over £1. (Balances falling below this rate will receive Northern Rock’s prevailing rate of interest which is 0.10% gross* pa/AER** variable).

Those who prefer a monthly interest option can choose to receive 2.72% gross* variable (2.75% AER**), and additional deposits can be made up to the maximum balance of £100,000. Only one account per customer per issue is allowed.

Finally, for those looking for an instant access account which they can manage by post from the comfort of their own home, Saver Reward offers a market-leading rate and can be opened with a minimum deposit of £1,000. The account can be opened by post or by telephone (a nil balance is permitted if opening by telephone prior to an electronic transfer) but once opened the account must be operated via the postal channel.

As part of the launch of Saver Reward, Northern Rock will also be introducing Quick Response (QR) codes to its advertising. These codes will allow consumers to navigate straight to the relevant product page of the Northern Rock website using their smartphone.

Via EPR Network
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Standard Life Reports Spain Tops Overseas Retirement Hotspots

Standard Life has revealed the top retirement hotspots outside the UK with the Spain at the top of the list, followed by Australia, USA, France and Ireland.

John Lawson, Head of Pensions Policy, Standard Life commented: “Retiring abroad is a dream for many people, but does require careful planning and advice. Many people think living abroad is cheaper than living in the UK, but this isn’t always the case. Doing your homework in advance of moving, matching your retirement income and expenditure, and making the appropriate decisions around purchasing an annuity or using income drawdown are key considerations. Your retirement income could also be subject to exchange rates and currency fluctuations, as well as local tax laws.

“You also need to think about your state pension and what, if any, reciprocal agreement is in place. A reciprocal agreement entitles you to any increases in the UK state pension paid for by the country you retire to. However, if there isn’t a reciprocal agreement in place, then you need to be very careful your retirement income is sufficient to cover your living costs over a long period of time. Over a 20 year retirement, your basic state UK pension could halve in real terms if a reciprocal arrangement is not in place.”

If an individual moves abroad permanently, any increases in their UK state pension will only apply if they are living in an EU country (including Gibraltar and Switzerland), or a country with a reciprocal social security agreement with the UK. Where the individual is living outside these countries, the amount of UK state pension they will receive each year is frozen at the amount initially paid when first claimed (or if the pensioner emigrated more than one year after payment began, at the rate in force when emigrating). Popular retirement countries outside these reciprocal agreements include Australia, Canada, New Zealand and South Africa.

Those who are considering retiring abroad in the future, but are wondering if their retirement savings will be sufficient can go to www.yourfuturemoney.co.uk, where they can check if their retirement planning is on track.

Via EPR Network
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Payday Express Remains Strict on Fraud

The Fraud Liaison Team at short-term loans provider Payday Express has spoken out to warn potential fraudsters that just because customers can expect a quick service online, it does not mean that security will be compromised – and offenders will be prosecuted wherever possible.

Much of the payday loan industry has risen to meet customer demand for speedy digital services, which do not require paper-based applications, meaning that funds for loans till payday can be received quickly – often within as little as an hour.

Such practices can attract the attention of online fraudsters, who are keen to grab credit online wherever possible without the need to forge documents. However, forward-thinking fast payday loans company Payday Express has tackled this risk head-on by implementing a variety of identity verification checks and other measures designed to prevent fraud via its online application system. This means that the vast majority of fraudulent applications are declined at the outset.

Payday Express Operations Manager Sarah Carroll said: “It is impossible to stop all fraudulent applications, but our dedicated Fraud Liaison Team is able to make life a great deal easier for anyone who has been a victim of identity theft in connection with one of applications – and a great deal harder for any criminals attempting to exploit the quick and easy online service we offer our customers.”

The Fraud Liaison team assists fraud victims, investigates suspicious circumstances, and liaises with the police and the Serious Organised Crime Agency (SOCA) to report fraudulent activity. Reporting instances of fraud and attempted fraud helps to ensure that fraudsters are prosecuted wherever possible.

Employee Militza Smith has played an important role in the team, including assisting in breaking a fraud ring earlier this year through working with the police.

Militza said: “Seeing a fraud ring uncovered shows the value in victims of identity theft reporting the matter to the police.

“At Payday Express we work very hard to uncover any trends and links to other applications and accounts, to be able to provide as much information as possible to help the police to investigate identity theft and bring the perpetrators to justice.”

Via EPR Network
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