Category Archives: Financial Management

Financial Management

LV Announces Strong Performance In First Half Of 2010

LV=, the mutual insurance, retirement and investment group, has announced a strong performance in the first half of 2010, with sales and trading profits significantly up on the same period of 2009.

Life cover sales are up 40% to £63.5m on an APE (Annual Premium Equivalent) basis, compared to £45.2m in the first half of 2009. This includes retirement business seeing a 36% increase with an APE of £48.3 (H1 2009: £35.4m) while protection and savings businesses saw a 55% increase with an APE of £15.2m (H1 2009: £9.8m).

General insurance GWP (Gross Written Premiums) were up 37% to £546.4m (H1 2009: £397.5m), this includes including new business GWP up by
39% to £85.0m (H1 2009: £61.3m). The results also confirm that LV= is now fourth biggest private car insurer (according to FSA returns 2009).

In asset management (LVAM), investment performance shows continued strong outperformance against benchmark for the with-profits portfolio. 85% of eligible funds are ranked in the first or second quartile of their peer groups for performance in the first six months of 2010 while H1 2010 sales exceed the total for 2009 (excluding third party institutional sales).

Mike Rogers, LV= group chief executive, commented: “Although the market environment remains challenging, our focus has paid off enabling us to
continue to grow profitably across the LV= Group. Our trading performance in terms of both sales and profitability was significantly up on the same period last year.

“In the life business, pensions and annuities spearheaded a strong performance, driven partly by legislation change moving the retirement age from 50 to 55. Profitability in life was also enhanced by improved cost control and by our development of new IFA accounts.

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LV= Research Suggests That Poor Sighted Drivers Put Lives At Risk

LV= has revealed new research conducted amongst motorists that shows many drivers are still getting behind the wheel, despite having poor eye sight.

The research conducted by LV= car insurance reveals that 4.2 million drivers who don’t currently wear glasses admitted their vision was ‘not perfect’ although they still drive and 1.1 million drivers who are prescribed glasses or lenses for driving said they don’t always wear them whilst behind the wheel.

Among the 53% of motorists that don’t currently wear prescribed glasses or lenses, the statistics reveal that nearly a quarter (23%) confess that their eyesight is ‘not perfect’, and around one in ten (11%) admit to finding it difficult to see at night and one in twenty (6%) say they struggle to see in poor weather.

Yet despite these problems a third of these motorists say they haven’t had their eyes tested in the last five years with a further one in eight (13%) saying they either had a test over ten years ago or they have simply never bothered.

Aside from the number plate reading test in the driving exam, drivers are not currently legally required to have an eye test until they are 70 years old, although medical experts recommend that all drivers have an eye test at least every two years, regardless of whether they think their eyesight is okay for driving.

And in a test among 256 randomly selected drivers, one in ten (9%) were unable to make out a number plate just over 20 metres away on their first attempt. This rose to 18% of all drivers aged 55 and over5.

If motorists drive when they cannot see clearly and do not meet the visual requirements, they could be fined £1,000, receive three penalty points or be disqualified from driving. If drivers are involved in an accident caused by their lack of vision they could be charged with reckless or dangerous driving and potentially face a prison sentence.

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LV European Ex-UK Growth Fund Adds Sterling Hedged Share Class

LV= Asset Management (LVAM), the fund management arm of insurance, investment and pensions group LV=, is enhancing its LV= European ex-UK Growth Fund with the addition of a Sterling hedged share class, in response to growing demand from institutional and discretionary clients.

The new Institutional Income GBP Hedged Share Class is a further designation of the Institutional Income Share Class launched last month. It allows clients to mitigate currency risk on their investments but also to express any strong currency views by providing for free switching between hedged and unhedged share classes without having to realise the investment or incur any capital gains tax liability.

Julian Thomas, Head of Product Development and Management, LVAM, commented: “LV= European ex-UK Growth Fund has achieved a remarkable track record of consistent performance for its clients over a number of years. In order to widen its appeal to investors, the Sterling hedged share class aims to reduce the underlying currency risk of the portfolio’s assets by hedging currencies to which the portfolio has material exposure.

“We believe this gives LVAM a competitive advantage by offering a product that few others do, allowing a greater number of potential clients to access the Fund’s strong performance.”

Matthew Wright, Head of Sales, LVAM, said: “We know that there is demand for this type of product from clients and indeed, we already have strong pipeline interest ahead of bringing it to market. This is further evidence that LVAM is prepared to extend the investment options of an impressively performing fund to meet client needs.”

LV= European ex-UK Growth Fund was launched in 2003 and is managed jointly by Mark Page, Richard Falle and Laurent Millet. Last month it secured an OBSR ‘A’ rating and it carries an ‘AA’ rating from Standard & Poor’s. It is the only fund to have outperformed both the benchmark index and IMA Europe sector average in every year since 2004*.

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Saxo Bank Launches New Morning Markets And Trading Notes On TradingFloor.com

Saxo Bank, the specialist in online trading and investment, has launched two new European morning publications entitled the ‘Morning Kickoff @ Saxo Bank’ and the ‘Saxo Bank Charts of the Day’ which will be published through the Tradingfloor.com site.

The trading Morning Kickoff @ Saxo Bank will deliver analysis and trading commentary on both short-term intraday events and the longer-term trends which are important to traders dealing Forex – foreign exchange or equity markets.

The Saxo Bank Charts of the Day, on the other hand, provides a snapshot of key graphical indicators traders should be watching to detect any changes in market trends and sentiment.

David Karsbol, Saxo Bank’s Chief Economist, said, “The creation of these two notes marks our (Saxo Bank / Tradingfloor.com) desire to provide readers with a comprehensive overview of the market drivers without cluttering up an already information-overloaded world.

“We have balanced the need for fundamental information on what has happened, what is about to happen and what could transpire, with a set of charts to help understand the relationships between key instruments and indicators.”

Tradingfloor.com is a website bringing traders insightful commentary, analysis and research to keep them informed on strategies and news in Forex, FX-options, stocks,commodities and CFDs. Some of its key publications and channels include:

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Saxo Bank Releases New Monthly Equity Research On Value Stocks In tradingfloor.com

Saxo Bank, the specialist in online trading and investment, has launched a new monthly equity research publication entitled “Global Value Equity Strategy” focused on highlighting the most undervalued stocks from around the world. It will appear each month on the Equities section of www.tradingfloor.com.

The “Global Value Equity Strategy” will highlight a value portfolio on 30 of the most undervalued stocks from around the world according to a proprietary equity screening model. Each issue of the publication will included back testing results and performance evaluation of the live portfolio.

“One of the many advantages of such a value strategy is that the investment horizon is longer, usually one year or more, eliminating short-term volatility currently prevalent in equity markets,” said Christian Blaabjerg, chief equity strategist at Saxo Bank. “Equity related investment letters are widely distributed on the Internet nowadays. Few of them, however, focus on undervalued securities.”

The “Global Value Equity Strategy” report includes a brief introduction to value stocks, how to recognize them and why investing in them is likely to generate superior returns compared to widely used benchmarks. The phrases “growth stocks” and “value stocks” appear fairly often in financial reports and publications and the “Global Value Equity Strategy” explains that a growth stock is a company, often large and well-known, which has generated high and stable earnings growth over a longer period of time. Investors tend to value such stocks higher as they extrapolate historical growth into the future. The problem is that only few stocks are able to maintain such earnings growth for a long time and competition typically results in a slowdown, eroding margins and market share for growth companies. This seems to explain why they tend to be inferior investments.

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Barclaycard Has Increased The Balance Transfer Period On Barclaycard Platinum

Barclaycard has announced it is increasing the balance transfer period on Barclaycard Platinum to 16 months at 0% for new customers with a handling charge of 2.9%.

Barclaycard Platinum also offers 0% interest on purchases for the first three months and a typical APR of 16.9%.

The extension of balance transfers to 16 months provides customers with an affordable way to manage their finances without incurring extra interest. The handling charge of just 2.9% makes it easy for customers to make the move as well as saving them money. Purchases over the first three months will also be interest free, with typical interest at 16.9%.

In addition to the extended 0% balance transfer offered by Barclaycard Platinum, customers will benefit from the broadest rewards scheme in the UK. Barclaycard Freedom provides Reward Money in pounds and pence in thousands of retailers across the UK without the need to carry additional credit cards or vouchers.

Customers will also enjoy the flexibility of contactless technology: payments of £15 and under can be made by simply holding the credit card over the contactless reader; all backed up by Barclaycard’s advanced security and fraud prevention measures.

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Barclaycard Reveals Two Minute Limit For Britain’s Impatient Shoppers

Barclays’ and Barclaycard‘s latest research reveals that far from the stereotype as a nation that loves to wait in line, two fifths of Brits refuse to queue for longer than two minutes and 68% regularly abandon purchases.

According to the poll of 2,000 shoppers*, women will queue only 12 seconds longer than men, but the biggest surprise is the willingness of younger shoppers (18-24) to wait a full two minutes longer in line than those aged 55-64.

Impatient shoppers seem hungry for change, with food or drink outlets found to have the most frustrating queues. In contrast, supermarkets are seen to be the best at managing queues. 51% of shoppers refuse to even enter a store if they spy a queue and some retailers are taking extreme measures to cope with customers’ impatience with 30% of shops shifting till positions to hide long queues**. In contrast 12% of retailers, including supermarket chain Co-operative, have begun to deploy contactless payment systems which, by doing away with the need to enter a pin code, reduce transaction times by over a third (source Smart Card Alliance).

Stuart Neal, head of UK Payment Acceptance at Barclaycard, commented:

“While retailers appear to be aware that even their most loyal customers are not prepared to wait in line any more, hiding the evidence of queues is not the way to fix the problem. Consumers have increasingly busy lives and retailers must be prepared to fit in with them by offering innovative solutions to speed up transactions. By embracing technology and installing new payments systems, such as contactless, retailers will stay ahead of the curve and limit the amount of time that people are waiting in shop queues.”

The top frustrations of queuing shoppers were not enough staff serving customers, sales assistants spending too long chatting to customers and people fumbling in their pockets for change. Half of shoppers (46%) favour stores with express lanes.

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Saxo Bank Announces Half Year Results

Saxo Bank has announced its half year results, with the trading specialist reporting pre-tax profits of DKK 729 million and a net profit of DKK 551 million. The results for the first half of 2010 also revealed the company’s operating income reached DKK 1,992 million and an EBITDA of DKK 881 million. The solvency ratio for Saxo Bank Group was 19.2% (18.9%).

The results achieved in the first six months of 2010 are rooted in increased market activity as well as decisions and actions taken since shortly before the onset of the financial crisis in the autumn of 2008. Since then The Bank has:
– increased efficiency through IT investments, work process rationalisation, outsourcing and business focus;
– reduced its headcount by approximately 40% from the peak level in September 2008
– completed 10 acquisitions, all of which have lived up to expectations
– launched significant new products within FX, Equities and Commodities
– expanded the business to include asset management
– increased its geographical footprint with new offices in nine countries
– increased its deposits and funds under management significantly
– established IT development centres in India and Ukraine in addition to its Danish IT centre.

During the first six months of 2010, Saxo Bank saw positive developments in key drivers such as the number of clients, number of trades and trading volumes.

The Bank’s clients’ collateral deposits increased by approximately DKK 11 billion to DKK 26.6 billion including clients’ collateral deposits from the Nordic activities of E*Trade, which Saxo Bank acquired in April 2010. Saxo Asset Management, Saxo Bank’s legally segregated asset management division increased its assets under management from DKK 21 billion to 28.8 billion including DKK 4.2 billion from Saxo Bank A/S during the first six months of 2010.

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Barclaycard Spending Index Shows July Year-On-Year Growth Up 9.9%

Consumer spending on cards saw a near double digit increase in July compared to the same month last year, challenging concerns that consumer confidence has dipped.

According the latest figures released by Barclaycard, traditional summer discounting by retailers appears to have enticed consumers back to the high street, with the amount spent on debit and credit card purchases, in-store and online, increasing by 9.9% in July compared to the same month last year. Year-on-year figures have steadily increased since the start of 2010, with July representing the third month in a row that these figures have increased by more than 9%.

The figures run contrary to recent reports of a dip in consumer confidence – including the British Retail Consortium’s Index of Consumer Confidence – suggesting that a gap exists between what consumers say about their financial prospects and how they behave, with spending on the high street remaining strong.

Stuart Neal, head of Barclaycard UK Payment Acceptance said: “If consumer confidence is taking a hit, it’s not happening on the high street. If spending remains at this level compared to last year, 2010 could prove overall to be a very good year for retailers.”

Compared with June, the spending figures showed a slight increase in July by 1.9%, partly through consumers taking advantage of the earlier start to summer sales and July having 31 days rather than June’s 30 days.

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Saxo Bank Joins SunGard As Co-Title Sponsor In 2011

It has been announced that Saxobank, the trading and investment specialist, is to become a co-title sponsor with SunGard, one of the world’s leading software and technology services companies.

Following the announcement during the Tour de France that SunGard had agreed to become co-title sponsor for the next two years, Bjarne Riis, owner and manager of Riis Cycling A/S, revealed at a press conference in Copenhagen that Saxo Bank will be the other co-title sponsor in 2011. The Team will be called “Saxo Bank-SunGard Professional Cycling Team”.

Bjarne Riis said: “I am very happy to announce Saxo Bank and SunGard as future partners. With these two companies committed to the team, we have a solid financial foundation for the future. Saxo Bank and SunGard have ensured that the Team can continue its essential role within the world of cycling and will be able to maintain competing at the highest level. With Saxo Bank and SunGard as two strong backers, our future looks very bright. I am grateful for their commitment and I am confident that this will be mutually beneficial to all involved.”

Based on the prospects presented by the Team for 2011, Saxo Bank has taken a strategic decision to sponsor the Team for one more year. Saxo Bank has sponsored the Team since 2008 but took over as main title sponsor on 1 January 2009. According to the Bank, the sponsorship has already achieved great branding results and increased Saxo Bank’s name recognition around the world. Saxo Bank’s decision to continue the sponsorship for yet another year is based on a genuine wish to support the Team but also a commercial decision to further build on the advantages that Saxo Bank believes is extended through this additional commitment to the Team. The new, unnamed sponsor, announced during the Tour de France, was willing to step aside in order for the Team’s new plans to materialize.

In a joint statement, Kim Fournais and Lars Seier Christensen, Co-CEOs and co-founders of Saxo Bank, said: “Bjarne Riis has delivered excellent results over the past couple of years and has an impressive plan for 2011.We believe it’s important to recognize an unprecedented opportunity when you see one and therefore, we have decided to continue our sponsorship for one more year. In Saxo Bank, we always aim for the top and we believe Bjarne Riis and his Team can reach that goal next year. While our past collaboration with Bjarne Riis has been fantastic, we also know and trust the new co-title sponsor, SunGard, and that has made this strategic decision an even easier one to make.”

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M&S Money Urge Drivers To Make Car Security A Priority This Summer

M&S Money has revealed a new survey that reveals thousands of drivers are risking invalidating car insurance claims by failing to make vehicle security a priority.

The poll* found that more than half (56%) of UK motorists have been victims of car crime – 12% of car owners have experienced maliciously damaged paintwork, 8% have had a windscreen smashed and 8% of motorists have been victims of theft of personal belongings from their car.

While 60% of car owners have an alarm installed in their vehicle, many risk invalidating car insurance claims by failing to activate the alarm when the vehicle is unattended.

The survey found that 40% of Brits do not always use their car’s security system. A further 12% of motorists never use their security facilities, while nearly half of people (43%) admitted to having left their cars unlocked.

The M&S Car Insurance policy states that when a vehicle is unattended drivers must ensure the car is locked, windows are closed, any security system activated and any keyless entry systems removed.

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Saxo Bank Re-Launches ForexTrading.com

Saxo Bank, the specialist in online trading and investment, has re-launched its website www.ForexTrading.com to provide a simple entry point to anyone looking to become a forex trader and to be a useful resource for foreign exchange traders, or others, interested in the trading of currencies.

The redesigned ForexTrading.com website will focus on providing visitors with all the information necessary for traders like topical forex market information, news and analysis from Saxo Bank and third parties, and on forex education using Saxo Bank’s TradeMentor program and comprehensive financial glossary. The ever-popular free forex charting widget will also remain on the website too.

“ForexTrading.com is already a successful domain, attracting large numbers of new and returning visitors. The new version of ForexTrading.com augments the popular forex trading information and analysis of the old site with much more content from Saxo Bank and third parties,” said Hugh Taggart, head of research & analysis tools at Saxo Bank.”

“Visitors to ForexTrading.com are often there just to learn how to trade forex or to see the latest forex quotes, news and analysis. This version of the website answers those needs concisely and provides a link to opening a trial or live account with Saxo Bank,” he added.

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Saxo Bank Celebrates Success Of Its Sponsorship During Tour De France

With Andy Schleck as team leader, the Saxo Bank team won four stages, the youth competition and finished in second place overall. Saxo Bank remained front and centre as the cycling drama unfolded, from Fabian Cancellara’s time trial win in the Rotterdam prologue and Andy Schleck’s seventeenth stage victory in the Pyrenees Mountains to the finale on Avenue des Champs-Élysées.

Bringing Saxo Bank fans together to support the team during this year’s Tour de France was an important goal for Saxo Bank in its third season as sponsor of the team. The online bank organised on-site events that let fans and clients experience the race closer than ever before. In Rotterdam, Bruxelles, Avoriaz and Paris, hundreds of guests were given a chance to watch the race as VIPs, meet the riders for autographs and photos and see the mechanics working on the bikes.

Saxo Bank also provided exclusive online coverage on its website, Saxobanktakingthelead.com, including incredible behind-the-scenes looks at Team Saxo Bank’s tactics, training and, of course, the bikes. In addition to the website, Saxo Bank knit the community of cycling enthusiasts and Saxo Bank fans together with real-time race updates and the latest Tour de France developments directly on their computer or mobile phones via Twitter and other social media activities.

Saxo Bank’s Tour de France facts and figures:

– Searches for the Saxo Bank brand on Google doubled over the course of the Tour. – The saxobanktakingthelead.com website had an increase of 459.79% growth in absolute Unique Visitors during the Tour.
– The Saxobank Twitter feed received a record 4,678 followers.

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Barclaycard Customers Stay Alert To Spending With mybarclaycard

mybarclaycard, the next-generation online account servicing system offered to Barclaycard customers, will now provide SMS and email alerts to enable customers to keep on top of their spending when out and about.

The new service offers Barclaycard customers the choice of up to six alerts:
– Account balance
– Notification of statements posted online
– Payments due
– Payments received
– Spending limit reached
– Balance limit

One set of alerts is available for every credit card account, allowing customers complete control and flexibility over how they manage their finances. Customers opt in for these free alerts if they wish to receive them, and can select the ones they feel are most relevant to them. They also have the option to set their own spending limits, and to choose whether to receive full alerts via email, or SMS alerts containing a link to the online system and a description of the alert in question.

mybarclaycard alerts are the latest addition to Barclaycard’s range of online services, and form part of Barclaycard’s wider strategy to encourage customers to try paperless email and SMS in place of traditional channels. By offering a proactive electronic alerts system, mybarclaycard now offers additional support to customers who might otherwise be reluctant to go paperless.

mybarclaycard is the next generation of online card and banking services, offering customers new ways to interpret and manage their spending. It enables customers to personalise their pages, and offers visual representations of spend to make card management easier.

In addition to mybarclaycard, Barclaycard customers can also take advantage of Barclaycard Freedom, the broadest rewards scheme in the UK, which allows customers to earn and redeem Reward Money in pounds and pence in thousands of retailers across the UK without the need to carry additional cards or vouchers. Customers also enjoy the flexibility of contactless technology: payments of £15 and under can be made with just a simple swipe; all backed up by Barclaycard’s advanced security and fraud prevention measures.

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M&S Money Urges Householders To Secure Their Sheds

A new survey by M&S Money* has revealed that the average shed now holds £988 worth of contents – an increase of £100 from the 2009 figure**.

The most expensive items that people keep in their sheds are lawnmowers (38%), bikes (28%) and DIY equipment/tools (22%). However, the survey found that almost half of people questioned (49%) admitted they leave their shed unlocked at times. This figure has doubled in the past year, from just under a quarter (24%) in 2009.

Almost a fifth (18%) of respondents in this year’s survey revealed they frequently leave their shed unlocked and, only 12% of respondents felt that their shed was very secure against burglary and would deter thieves.

M&S Money is urging householders to check that their home insurance policy covers items in their shed. M&S Home Insurance policy provides unlimited cover for theft of property from a shed. Policyholders must take reasonable steps to ensure they have secured their shed.

Andrew Ferguson, M&S Head of General Insurance, said: “The value of items kept in sheds can mount up, as our survey shows. We would urge householders to check whether their home insurance policy provides adequate cover for theft from a shed, and what security measures they may need to demonstrate to ensure any claims made are valid.”

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Barclaycard Rollercoaster Extreme Shoots To Top Spot

Barclaycard Rollercoaster Extreme has shot to the top spot in app charts in 40 countries since it launched. In just over two weeks this worldwide phenomenon has sparked over 4.3million downloads, as fans across the world clamour for position at the head of Barclaycard’s global leader board, and a chance to win a once in a lifetime trip to Las Vegas.

The competitive lure of Rollercoaster Extreme has made the game into a truly worldwide phenomenon with no fewer than twelve countries now represented in the current top twenty leaderboard, from Sweden to Thailand and Tajikistan. Argentina currently leads the pack, closely followed by Japan, Germany and the USA, and new gamers continue to sign up to challenge their position at the top of the rankings.

And it is well worth the challenge. Each month from now until December, Barclaycard will reward the gamer at the top of the leaderboard with an Apple iPad, and in January 2011, the top four players will be invited to Las Vegas for a global play-off. All four will stay at the New York, New York hotel in Las Vegas where they can ride a real rollercoaster among the New York landmarks around the outside of the building before battling it out for the ultimate prize of £50,000.

Hannah Deans, Senior Digital and New Media Manager, Barclaycard said: “We are thrilled to see the public embrace Rollercoaster Extreme with such enthusiasm. The number of downloads to date is fantastic, and we hope the global challenge will encourage people to enjoy the game to the full over the next six months.”

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Vetfone Prepares For Summertime Calls

Vetfone, an animal advice helpline available to M&S Pet Insurance customers, is preparing for its busiest times of the year and getting ready to deal with calls from dog owners whose pets have been injured or become ill because of summertime hazards.

Vetfone Prepares For Summertime Calls

In previous year’s Vetfone’s qualified veterinary nurses, who provide concerned animal lovers with immediate advice on a pet’s condition, have reported a large increase in the number of calls from policyholders whose dogs have succumbed to various summer related hazards. The service provided by the advice line is especially important and has often proved invaluable for M&S Pet Insurance customers, with around 70% of calls being made outside of normal veterinary hours.

The summer months can prove to be especially dangerous to pets for a number of reasons, as the barbeque season really gets underway and the sunny encourages owners to get outside and play with their dogs more frequently, not to mention the risks of pets ingesting new seasonal objects they shouldn’t, such as poisonous berries or fallen nuts.

Vetfone deputy operations manager, Clare Scantlebury, said: “It’s lovely for pets and their owners to enjoy being out and about during the summer, but they need to be aware of hidden dangers, which although rare, do cause real problems.”

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Barclaycard Launches Barclaycard Platinum Purchase

Barclaycard has announced the launch of Barclaycard Platinum Purchase, the all in one solution for balance transfers and purchases.

Under the new scheme, Barclaycard customers can take advantage of twelve months interest free on credit card balance transfers, for a fee of just 2.9%. In addition to this, they will enjoy twelve months interest free on purchases, making the card a solution for customers who want to pay off an existing balance without being penalised by high charges on purchases.

At the end of the twelve month period, interest will be charged at 16.9% APR.

Barclaycard Platinum 0 Purchase credit cards are a good option for those wishing to make frequent purchases on their card such as petrol, food and travel. By offering this interest free period on both balance transfers and purchases, Barclaycard enables customers to effectively plan repayments and day to day spending over the twelve months.

Cardholders will also enjoy a range of associated benefits delivered by Barclaycard: from Barclaycard Freedom, the broadest rewards scheme in the UK, to revolutionary online account management with mybarclaycard and the exclusive music world of Barclaycard Unwind.

Barclaycard Freedom allows customers to earn and redeem reward money in pounds and pence in thousands of retailers across the UK without the need to carry additional cards or vouchers. Customers will also enjoy the flexibility of contactless technology: payments of £15 and under can be made by simply holding the card over the contactless reader, backed up by Barclaycard’s advanced security and fraud prevention measures.

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M&S Money Finds Brits Stick To What They Know And Love

M&S Money has found in its latest survey that once trust has been earned by a service provider, whether they are a dentist through to a shop keeper, loyal Brits will keep returning time and time again. On average, Brits’ relationships with their favourite shops and people do stand the test of time, according to new research by M&S Money to mark the company’s 25th anniversary.

M&S Money Finds Brits Stick To What They Know And Love

The results of the survey showed that people have firm favourites among their shopkeepers and other professionals, with over 3.4 million having remained loyal to their favourites for 20 years or more. Six out of 10 said that good customer service is the main reason they have continued to stay loyal to a person or business and over half cite reliability and good value for money.

Colin Kersley, chief executive of M&S Money, said: “Consumers will evidently stick with businesses and people who deliver great service and look after their customers. Most people can name someone they trust completely, whether cutting their hair, managing their money, decorating their house or fixing their car.

“People clearly feel strongly about good customer service, reliability and trustworthiness as these are reasons why they stay loyal for so long. After 25 years in business, M&S Money has stood the test of time and we know how important it is to continue earning the loyalty of our customers.”

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Saxo Bank Launches New Suite Of Free Forex Widgets

Saxo Bank, the specialist in online trading and investment, is launching a new Forex Content Sharing Program, with a suite of freshly-designed Forex widgets that bring real-time FX prices, charts and commentary, to any website or blog.

Saxo Bank Launches New Suite Of Free Forex Widgets

Forex Trading widgets are ‘mini web pages’ which add live, continually updating FX content to a website. Seven customisable web widgets, including a Forex Quote List, Currency Converter, Forex Ticker, real-time Forex Chart, Economic Calendar, Price Alert and Market Call videos, are now available to webmasters and bloggers who register as Content Sharing Partners. Each widget is based on Flash components, making it simple to add them to any platform, including Facebook, WordPress and Blogger.

“Widgets are becoming increasingly popular as internet tools. Ours allow users to add live Forex content to any website, whether it’s a financial site, an FX trading blog or a travel site offering its customers real-time currency conversions,” said Adrian Coxon, Saxo Bank’s head of Online Marketing.”With our Content Sharing Program, Saxo Bank is making it easier than ever for a variety of websites to add Forex information that will be relevant and useful to their visitors.”

“All of our widgets have been re-designed for today’s blogs and websites,” Coxon added, “And we’re particularly excited to be adding streaming video with Market Call, which delivers video updates from Saxo Bank’s renowned Forex analysts directly to our Partner’s websites.”

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