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Payday Express Encourages Healthy Competition Among Staff

Employees at short-term loan specialist Payday Express are planning to make interdepartmental sporting events a regular feature, following the success of a football match earlier this month.

Staff from the instant approval payday loans company’s Contact Centre were pitted against members of its Collections team in the friendly clash, which was held at the ground of a local semi-professional squad, Bromley FC, in Kent.

The final score was a 12-7 victory for Contact Centre, with team stars Jamie Clifton and David Herron being named men of the match.

HR Advisor Richard Turner said: “It’s great to see that all who took part can take the competitive edge outside work, but still enjoy it as a great team building exercise. It’s events like this which add to the great working environment at Payday Express.”

Operations Manager Sarah Carroll confirmed: “The company encourages friendly competition among staff members, and for staff to socialise outside of office hours in order to develop a sense of unity and comradeship. This in turn aids teamwork in the office, helping us to effectively provide payday advance loans to our customers with great customer service.”

Richard also noted that the enthusiastic support of staff spectators appeared to be a factor in Contact Centre’s triumph. The losing team, however, is determined to have its day at a rematch this week – and is hoping to attract a loyal crowd of supporters to rally that of their rivals.

Payday Express is committed to continually boosting the morale of its staff and actively encourages both players and spectators to attend staff games.

Via EPR Network
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Payday Express helps pave staff career paths

Employee development is at the top of the agenda for short term loan provider Payday Express, which has recently created a new Group Trainer role for one of its rising stars.

Emma Furlong began work at Payday Express in September 2008 and progressed quickly from the role of Customer Support Agent to Senior Customer Support Agent, and then Customer Support Team Leader.

After recognising her passion and aptitude for training and mentoring staff, the payday advance loans company helped Emma to develop her new role and formally launch it in February this year.

Since then Payday Express has also been funding Emma’s place on a training course, with the aim of her attaining a CIPD certificate in Learning and Development Practice. She has so far passed all modules – the only person in her class to have done so – and hopes to become an associate member of the CIPD.

Emma’s journey has been similar to the advancement of many other staff members at Payday Express. Jamie Clifton, who began as an Administrator, is now a Junior Business Analyst; and Charlotte Morris and Ann Shepperley, who started as Customer Support Agents, have now embarked on careers as UAT Testers, where they are helping to test new systems and improvements to their instant approval payday loans website.

Other recent promotions include that of Lara Toomey, who has risen from Debt Administrator to Senior Debt Administrator; and Therese Rydberg, who has progressed from Marketing Administrator to Marketing Executive.

Richard Turner, HR Advisor at Payday Express, commented: “We are always looking for people who wish to develop their careers and will always invest time and money in someone who shows drive and passion to succeed.

“Emma is an excellent example of this. There is nothing better than seeing someone progress and it shows all employees that the opportunity is there to go down any route they wish to.”

With this focus on career development, Emma and Operations Manager Sarah Carroll have worked together to develop an intensive internal Trainee Team Leader (TTL) programme, which has been undertaken by Collections Agent Paul St Ledger and Customer Support Agent Marcus Tibbals, with a view to becoming department Team Leaders at the end of this month.

Via EPR Network
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Payday Express Takes A Leap For Charity Concern

A brave employee of short-term loan service Payday Express is taking the plunge for charity on June 27 by doing a solo skydive in aid of Concern, which supports poverty-stricken communities in third world countries.

Payday Express and its staff are sponsoring contact centre agent Kylie Taylor to undertake her plucky move after a two-day training course. Kylie will jump from the plane alongside her instructor – but without the reassurance of being attached.

Kylie said: “This is my first charity event but I’m hoping it won’t be my last. Next I want to move on to more daring events to raise more and more money.”

Concern was founded in Africa in 1968 and works in both emergency situations and long-term development programmes. On 13 June, the charity organised a meeting in Washington DC with campaign group Bread For The World entitled 1,000 Days To Scale Up Nutrition For Mothers And Children, to pressure G20 leaders to make a financial commitment to improving nutrition in the world’s poorest countries.

Payday Express Operations Manager Sarah Carroll said: “This is such a worthy cause and we’re honoured to be able to help. One of Concern’s main schemes is in Quetta, in Pakistan, where it runs drop-in centres for children who make money for their families by scavenging on rubbish tips and selling their finds.

“Concern offers education, food and healthcare, as well as the chance to play with toys. The charity also supplies protective clothing to protect the children from injury and infection; and training in manual trades to give them a better chance for the future.”

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Payday Express Office Move Takes the Company to a Different Level

One of the leading payday loan lenders in the UK, Payday Express has just completed a beneficial office move that has given the company more space to enable expansion.

Up until recently, instant payday loans provider, Payday Express, was based in offices which due to the company’s rapid growth had become too small. This meant that the company was unable to make necessary expansions for certain departments in order to keep up with the increasing level of business.

Payday Express has now moved in to their new office, which is based in Bromley, Kent and located around the corner from its old office. The more spacious office has not only provided an improved working environment for the employees, but has opened up new opportunities for the company which will enable the business to be taken to a different level.

The project, successfully managed by Payday Express’ Operations Manager, Sarah Carroll, was made even more impressive by the speed with which the move happened.

Agents were able to work normal hours on the Saturday and come into work the following Monday and pick up where they left off with no disruptions.

Speaking about the move, Sarah said: “The new offices and the extra space have made such a difference to the employees. Aside from the obvious benefit of being able hire additional members of staff, it has also helped boost the team spirit and the feeling of togetherness in the company.

“It is interesting to be a part of a company that is constantly growing and offering new opportunities, and the office move has opened up more possibilities. We may only have moved around the corner from our old offices, but it has made a world of difference.”

The office move is the latest development that the quick payday loans company has put into action to boost customer service. Recent projects have included improving the company’s fraud prevention measures and increasing opening hours during the week and on Saturdays too.

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Personal Cash Advance Emphasizes Secure Payday Loan Process

Online sites such as Personal Cash Advance offer a secure alternative in the cash advance industry. Company spokesperson Neil Cutting emphasizes the benefits of utilizing the growing Personal Cash Advance website.

“I am thoroughly convinced that it doesn’t get any safer than online cash advances, compared to the alternatives, Cutting said. “We take the time and effort to ensure that our customers receive a first-rate service all the way through.”

As good news about the economy continues to hit the daily press, Cutting foresees positive things in the future when it comes to personal loans. Additionally, most lenders affiliated with PCA will not require potential borrowers to complete a traditional credit check. Instead, the lenders will rely on other criteria, such as monthly income and employment status, to determine applicants’ eligibility.

“It’s one of life’s great ironies that the people who need to borrow money the most can’t get it because they’ve made a few mistakes with their credit in the past. Credit challenges can haunt a consumer for years and preclude applicants from qualifying for traditional bank or credit union loans. At PCA, we understand that a credit score isn’t everything, which is why we’ve broadened the options available to our visitors with imperfect credit,” explained Cutting.

Via EPR Network
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