Outdoor pursuits and training specialists Lyon Equipment is future-proofing its organisation with a new ERP solution from Access which will automate many manual processes, increase efficiency, and move document management online. The 40 user Access Supply Chain solution is part of a modernisation process Lyon is going through which includes a £3.5 million investment in a new building.

Access’ manufacturing and supply chain offering will revamp Lyon’s returns and manufacturing processes, and support the company as it continues to grow over the next ten years. Rick Cockayne, IT project manager at Lyon, said, “Our business is growing and Access Supply Chain offered us the flexibility to support our planned growth. We were also very impressed with the integrated document management system.”

With two arms to the business; distribution & wholesale, and training courses, as well as some manufacturing there are a lot of paper-based processes in place. “We’re going to be putting everything online from equipment specs and training details to sales invoices and purchase orders. Our manufacturing job cards are currently hand written, and not easily tracked. We’ll be using Access to generate job cards directly from sales orders and track them through to completion. We will therefore be able to easily report on them on a continual basis with no additional effort.” continued Rick.

The new solution will also allow Lyon to modernise its returns system, saving a lot of time and effort. “We currently have a separate returns data base which means there is additional work re-keying information into our current accounts software. With Access Supply Chain we’ll use workflow forms to create a tailored returns system to our design. This will mean we can easily process the return all the way through to credit or replacement all on the one system, removing the additional work and reducing the chances of keying in errors. This will greatly improve the efficiency and simplify the reporting of our returns processing.” said Rick.

“We liked the look and feel of Access Supply Chain from the start, and theflexibility of the product was also a huge plus point. It’s easy-to-use and has more in it than a lot of the other solutions we looked at. It also filled us with confidence to work with the UK author of the product who we felt were willing to look after our needs from the moment we engaged with them,” Rick concluded.

Via EPR Network
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