Category Archives: Insurance Services

Insurance Services

LV= Reports That Up To 1.2 Million Over-50s May Use Equity In Home To Supplement Pensions

LV= has revealed that ‘Home is Pension’ is a common mantra among the over-50s workforce in Britain as shown in a recent report published by the retirement specialist. Although 54% of the over-50s believe the value of their home has fallen over the last three years, an estimated 1.2 million ‘HIPpies’ (‘Home is Pension’) may use the equity in their home to help supplement their retirement income.

Only 19% of all over-50s still in work feel that they are financially on track to retire as planned, while the number of working over-50s that believe they may have to delay retirement for financial reasons has increased hugely, to 41% from just 28% this time last year. Homeowners over 50 estimate they have lost £60 billion in property value due to recent volatility in the housing market.

However, this has not put many off using the equity in their homes to help fund retirement, with nearly a quarter of working over-50s considering using some, or all of the equity in their home to fund their retirement. The ‘Home is Pension’ mantra is so valuable to over-50s, that 54% would suggest their children include investment in property as part of their retirement planning.

When working over-50s were questioned about the impact an interest rate rise would have, LV=’s research found that 40% would have to reduce their pension contributions just to meet the higher cost of paying debts. More than four in ten (44%) of all working over-50s and 34% of those aged 60-69 in work, have an outstanding mortgage debt on their home.

Vanessa Owen, LV= Head of Equity Release, said: “It seems to be increasingly commonplace for those approaching retirement to consider using the equity in their property as part of their overall retirement plan. Continuing doom and gloom over volatility in the housing market and seeing some properties fall in value, hasn’t deterred the UK’s “HIPpies” and many are still positive that the equity in their home is their best chance of having a more comfortable retirement.”

Via EPR Network
More
Financial press releases

LV= Promotes Best Practice For National Customer Service Week

LV=, the mutual insurance, investment and retirement group, is running a series of training and activities to promote and reward excellence in customer service as part of National Customer Service Week.

LV= is dedicated to delivering the best possible customer service all year round and will be using National Customer Service Week as an extra opportunity to highlight the value that customer service plays within organisations.

In addition to highlighting and rewarding those staff who have demonstrated customer service excellence, the group will be running a series of initiatives during the week such as problem solving training and ‘back to the floor’ sessions for senior management.

Two staff award schemes have been set up to celebrate the week. The LOVE awards are for employees who demonstrate Living Our Values Everyday (LOVE) and the Unsung Heroes awards are for staff to nominate colleagues who have gone the extra mile to improve an internal process or system.

In the general insurance business, each site has initiatives promoting great customer service throughout the week including managers’ mystery shopping and awarding prizes for great examples of customer service, quizzes themed around customer service, dress down and dress up days, job swaps and awards for the friendliest members of the customer service team.

Initiatives being rolled out specifically in LV=’s Bournemouth office include a dress like a rock star day, a ‘Know your Claims’ team quiz and retention spot prizes.

LV= handles more than 18,000 customer calls a day and has won numerous awards for its customer service, including the 2010 Moneywise award for best customer service in car insurance. The LV= general insurance call centre also won call centre of the year* in the 2009 National Customer Service Awards and is short-listed again for the same award this year.

Via EPR Network
More
Financial press releases

M&S Money Warns Insurance Homework Should Be A Priority For Todays Students

A new survey by M&S Money* has revealed that, as thousands of students prepare to head to university, the average student bedroom contains a massive £1620 worth of gear – yet only half of students have contents insurance.

The poll found that the average student crams into their room almost £699 worth of electrical gadgets and appliances, £444 worth of clothes, sports equipment valued at £246 and textbooks worth £231.

The huge value of a student’s bedroom is not surprising, with over half of students (55%) owning a laptop, 48% possessing a MP3 player and 20% a widescreen television.

The survey also revealed that 27% of students have been burgled while at university with 71% being burgled more than once.

Despite this, only 52% of students who took part in the survey said that they have insurance to cover their possessions whilst the items are in their student accommodation.

M&S Money points out that many students heading to university will not need to buy a standalone student policy and should check if their parents’ home insurance policy provides sufficient cover.

Students whose parents have M&S Premier Home Contents insurance receive unlimited cover for their possessions while living in student accommodation. This covers events such as damage, flood or theft from halls.

The student bedroom of 2010 is very different from student bedrooms of the 80s. To mark the 25th anniversary of the launch of the financial services arm of M&S**, M&S Money surveyed students who went to university in 1985 to find out their most cherished items.

Andrew Ferguson, M&S head of General Insurance, said: “While the contents of a student’s bedroom have changed a great deal in the past 25 years, one thing remains the same – they have expensive tastes.

“Students of 2010 preparing for the new academic year may see insurance as an unnecessary expense on top of everything else. But as our survey shows the modern day student bedroom is a goldmine for thieves, so insurance could be the best investment students make this autumn.

“Many students would be surprised to know that their valuables may already be covered – they just need to check whether their parents’ home insurance policy covers their property when away from home.”

Via EPR Network
More
Financial press releases

LV= Launches New Viral Game

LV= has announced the launch of “LV= Heartsville”, a new viral game that offers a number of prizes to be won.

Aligned with the theme of the current LV= TV advert, the premise of the new game is to fly a hot air balloon over the fictional town of “Heartsville” and avoid any obstacles that could ground the balloon. While the game boasts easy and user friendly game play, it becomes more challenging as the player progresses through the game.

Players can share the game with their friends via Facebook and create leagues to make it even more fun. A free prize draw is also available to users with prizes including two tickets for a Virgin hot air balloon ride, a Fortnum & Mason hamper or a £50 shopping voucher.

LV= Heartsville” has been created in order to assist the company in capturing customer data, increase LV=’s brand awareness and drive traffic to the company website, with LV=’s key products such as car insurance and life insurance getting a mention in the game.

Alan Lay, web content manager at LV= said: “We think it’s a great game, lots of fun to play, with some great prizes up for grabs and you can indulge in some friendly competition by setting up leagues with friends and family. “Heartsville” brings a little extra cheer to our audience, creating a buzz and engaging them with the brand, then driving them to our website to show them how we look after what they love in life.”

Via EPR Network
More
Financial press releases

LV= Asset Management Equities Team Celebrates Year Of Strong Performance

One year after joining LV= Asset Management (LVAM), the fund management arm of mutual insurance and investment group, LV=, Graham Ashby and his team are celebrating an impressive set of numbers for both the LV= UK Equity Income Fund and LV= UK Growth Fund.

Graham joined from Credit Suisse and has been the lead manager of the LV= UK Equity Income Fund since 1 September 2009. During the year to 31 August 2010, LV= UK Equity Income Fund returned 12.18% versus a FTSE All Share Index figure of 10.57% and an IMA UK Equity Income sector average of 8.22%, marking it as 1st Quartile and 6th Percentile*.

Under the stewardship of Michael Crawford, an experienced manager who has worked with Graham for over 10 years, LV= UK Growth Fund returned a much improved performance of 9.29% against the FTSE All Share Index’s 10.57% and an IMA UK All Companies sector average of 8.62%*.

Graham and Michael also brought Marcus Chandler and Mira Bhogaita with them from Credit Suisse. Together with long-standing LVAM fund manager Chris Price, they make up LVAM’s UK Equities team.

The UK equity portfolios have a ‘backbone’ of stocks which have a proven record in creating value for shareholders and where fundamental analysis indicates that these high returns are sustainable.

The team also believes that UK equity portfolios should also be diversified in absolute rather than relative terms. As a result, they seek to ensure adequate diversification by limiting the exposure to individual stocks and adopting a ‘benchmark aware’ rather than a ‘benchmark driven’ approach to portfolio construction.

Recently, in response to demand, LVAM has moved to a quarterly income distribution for the LV= UK Equity Income Fund, which helps with clients’ cash flow and is also in line with the trend for UK companies to pay dividends quarterly; an institutional income share class has also been added.

In July this year, LV= UK Equity Income Fund received a Standard & Poor’s ‘A’ rating and in addition, both Graham Ashby and Michael Crawford are ‘A’ rated by Citywire.

Via EPR Network
More
Financial press releases

M&S Money Goes Back To The Future To Compare Student Bedrooms

The average student crams into their room almost £699 worth of electrical gadgets and appliances, £444 worth of clothes, sports equipment valued at £246 and textbooks worth £231, according to the poll by M&S Money*.

The huge value of a student’s bedroom is not surprising, with over half of students (55%) owning a laptop, 48% possessing a MP3 player and 20% a widescreen television.

But students’ expensive tastes are nothing new as the survey also revealed what the typical university bedroom of 1985 looked like.

While today’s students listen to music through their MP3 player and stereo, students in 1985 enjoyed the sounds of Wham and Tears for Fears through their Walkman, ghetto blaster and turntable.

In the same year that ‘Back to the Future’ hit the big screens, the students of 1985 were watching the first episodes of Eastenders on their black and white TVs.

The 1985 student bedroom was also likely to contain an alarm clock, scientific calculator, Breville toaster, and even a landline phone for the lucky few.

The survey also revealed that only 8% of the 1985 students said they were burgled while at university, compared to 27% of current students.

Andrew Ferguson, M&S Head of General Insurance, said: “While the contents of a student’s bedroom have changed a great deal in the past 25 years, one thing remains the same – they have expensive tastes.

“Our survey shows the modern day student bedroom is a goldmine for thieves, so insurance could be the best investment students make this autumn.”

The survey was carried out to mark the 25th anniversary of the launch of the financial services arm of M&S**, today known as M&S Money.

M&S Money Reveals Brits Stick To Things They Know And Love

M&S Money has revealed new research that shows when shop keepers and businesses earn the British public’s trust, customers return time and time again.

From dentists to favourite shop keepers, on average these relationships with our favourite shops and people last the test of time, according to new research by M&S Money* to mark the company’s 25th anniversary.

The results showed that people have firm favourites among their shopkeepers and other professionals, with almost 25 million Brits remaining loyal to their favourites for 20 years or more. Six out of 10 say that good customer service is the main reason they stay loyal to a person or business and over half cite reliability and good value for money.

The report also showed that 1.3 million women have stuck with the same hairdressers for over 20 years and, on average, British adults have the same doctor for almost 13 years, with over 10 million staying with the same doctor for 25 years. The research also found that despite some people’s nervousness they stay faithful to our dentists for nearly nine years. It was also revealed that men stay with their main bank for 14 years and women slightly longer at 15 years.

Colin Kersley, chief executive of M&S Money, said: “Consumers will evidently stick with businesses and people who deliver great service and look after their customers. Most people can name someone they trust completely, whether cutting their hair, managing their money, decorating their house or fixing their car.

“People clearly feel strongly about good customer service, reliability and trustworthiness as these are reasons why they stay loyal for so long. After 25 years in business, M&S Money has stood the test of time and we know how important it is to continue earning the loyalty of our customers.

Via EPR Network
More
Financial press releases

LV Announces Strong Performance In First Half Of 2010

LV=, the mutual insurance, retirement and investment group, has announced a strong performance in the first half of 2010, with sales and trading profits significantly up on the same period of 2009.

Life cover sales are up 40% to £63.5m on an APE (Annual Premium Equivalent) basis, compared to £45.2m in the first half of 2009. This includes retirement business seeing a 36% increase with an APE of £48.3 (H1 2009: £35.4m) while protection and savings businesses saw a 55% increase with an APE of £15.2m (H1 2009: £9.8m).

General insurance GWP (Gross Written Premiums) were up 37% to £546.4m (H1 2009: £397.5m), this includes including new business GWP up by
39% to £85.0m (H1 2009: £61.3m). The results also confirm that LV= is now fourth biggest private car insurer (according to FSA returns 2009).

In asset management (LVAM), investment performance shows continued strong outperformance against benchmark for the with-profits portfolio. 85% of eligible funds are ranked in the first or second quartile of their peer groups for performance in the first six months of 2010 while H1 2010 sales exceed the total for 2009 (excluding third party institutional sales).

Mike Rogers, LV= group chief executive, commented: “Although the market environment remains challenging, our focus has paid off enabling us to
continue to grow profitably across the LV= Group. Our trading performance in terms of both sales and profitability was significantly up on the same period last year.

“In the life business, pensions and annuities spearheaded a strong performance, driven partly by legislation change moving the retirement age from 50 to 55. Profitability in life was also enhanced by improved cost control and by our development of new IFA accounts.

Via EPR Network
More
Financial press releases

LV= Research Suggests That Poor Sighted Drivers Put Lives At Risk

LV= has revealed new research conducted amongst motorists that shows many drivers are still getting behind the wheel, despite having poor eye sight.

The research conducted by LV= car insurance reveals that 4.2 million drivers who don’t currently wear glasses admitted their vision was ‘not perfect’ although they still drive and 1.1 million drivers who are prescribed glasses or lenses for driving said they don’t always wear them whilst behind the wheel.

Among the 53% of motorists that don’t currently wear prescribed glasses or lenses, the statistics reveal that nearly a quarter (23%) confess that their eyesight is ‘not perfect’, and around one in ten (11%) admit to finding it difficult to see at night and one in twenty (6%) say they struggle to see in poor weather.

Yet despite these problems a third of these motorists say they haven’t had their eyes tested in the last five years with a further one in eight (13%) saying they either had a test over ten years ago or they have simply never bothered.

Aside from the number plate reading test in the driving exam, drivers are not currently legally required to have an eye test until they are 70 years old, although medical experts recommend that all drivers have an eye test at least every two years, regardless of whether they think their eyesight is okay for driving.

And in a test among 256 randomly selected drivers, one in ten (9%) were unable to make out a number plate just over 20 metres away on their first attempt. This rose to 18% of all drivers aged 55 and over5.

If motorists drive when they cannot see clearly and do not meet the visual requirements, they could be fined £1,000, receive three penalty points or be disqualified from driving. If drivers are involved in an accident caused by their lack of vision they could be charged with reckless or dangerous driving and potentially face a prison sentence.

Via EPR Network
More
Financial press releases

LV European Ex-UK Growth Fund Adds Sterling Hedged Share Class

LV= Asset Management (LVAM), the fund management arm of insurance, investment and pensions group LV=, is enhancing its LV= European ex-UK Growth Fund with the addition of a Sterling hedged share class, in response to growing demand from institutional and discretionary clients.

The new Institutional Income GBP Hedged Share Class is a further designation of the Institutional Income Share Class launched last month. It allows clients to mitigate currency risk on their investments but also to express any strong currency views by providing for free switching between hedged and unhedged share classes without having to realise the investment or incur any capital gains tax liability.

Julian Thomas, Head of Product Development and Management, LVAM, commented: “LV= European ex-UK Growth Fund has achieved a remarkable track record of consistent performance for its clients over a number of years. In order to widen its appeal to investors, the Sterling hedged share class aims to reduce the underlying currency risk of the portfolio’s assets by hedging currencies to which the portfolio has material exposure.

“We believe this gives LVAM a competitive advantage by offering a product that few others do, allowing a greater number of potential clients to access the Fund’s strong performance.”

Matthew Wright, Head of Sales, LVAM, said: “We know that there is demand for this type of product from clients and indeed, we already have strong pipeline interest ahead of bringing it to market. This is further evidence that LVAM is prepared to extend the investment options of an impressively performing fund to meet client needs.”

LV= European ex-UK Growth Fund was launched in 2003 and is managed jointly by Mark Page, Richard Falle and Laurent Millet. Last month it secured an OBSR ‘A’ rating and it carries an ‘AA’ rating from Standard & Poor’s. It is the only fund to have outperformed both the benchmark index and IMA Europe sector average in every year since 2004*.

Via EPR Network
More
Financial press releases

Possible £2.7bn Bill for PPI Reclaim Compensation

The Financial Services Authority has announced that compensation for mis-sold PPI reclaims could reach as much as £2.7bn and involve 2.75 million people in the UK. Complaints regarding PPI reclaims are expected to rise to over 550,000 per year for the next five years, with compensation for PPI reclaims varying from £900 – £1,800 per person.

The FSA found ‘wide and deep evidence of weakness in PPI sales’ over the last five years and warned lenders they have until December 1st 2010 to adopt a new set of rules that deal with PPI reclaim complaints, key features of which include:

  • If the customer would not have bought the policy in the first place, the PPI premiums plus interest should be reimbursed.
  • If the customer was persuaded to buy a premium with a single up-front payment instead of a regular premium policy, the customer should be reinstated to the position they would have been if they had done.

Dan Waters of the FSA said: “The rules are the culmination of months of hard work and now, with these measures, we look forward to consumers being treated fairly whether they are buying or complaining about PPI. Since we took over the regulation of PPI we’ve carried out 24 investigations and three thematic reviews, issued warnings, halted the selling of single premium PPI with unsecured personal loans, visited over 200 firms, and handed out some very significant fines.”

Lenders up in arms about new PPI reclaim rules

Many have argued the new PPI reclaim rules are unnecessary and disproportionate, with lenders waging a behind-the-scenes campaign to stop the new regulations from being instated.

However, the FSA is adamant the new rules are necessary given the behaviour of some lenders when faced with dealing with PPI reclaims. Some lenders have been automatically turning down almost half of the PPI reclaim complaints they receive with others have been rejecting every single one. Of those customers who had their PPI reclaims rejected, 1 in 3 turned to the Financial Ombudsman Service for help and 80% had their complaints upheld. Such is the extent of the problem, last year the FSA instructed lenders to open up 185,000 rejected PPI reclaims and review them.

For claims comparison site, writeoffloan.com, the behaviour of the lenders is nothing new. “The new FSA rules are incredibly welcome, For years lenders have been mis-selling PPI insurance alongside loans to everyone they could. Often they knew the premiums to be unnecessary or that the customer would be unable to claim on the policy because they were exempt from doing so when they took them out. Sometimes they didn’t even bother telling the borrower they were adding a PPI premium. Customers had no idea they even had an insurance policy.”

The spokesperson added; “The numbers of people coming to us for help with PPI reclaims has risen dramatically over the last 12 months and some of the stories we are hearing are quite shocking. It’s quite obvious the lenders are banking on people being disillusioned and put off when they repeatedly reject their PPI reclaims. That’s why many people need a helping hand from companies like ours to deal with the tactics of these unscrupulous lenders who have simply instated a blanket ban on dealing with PPI reclaims regardless of the merit of the customer’s case. Luckily we understand PPI reclaim law and aren’t so easily put off by the tactics of lenders”.

The Competition Commission is also expected to announce a ban on selling PPI policies at the point when someone is granted a loan. Some lenders however have realised the game is up and have already stopped offering polices, including HSBC and Lloyds.

Via EPR Network
More
Financial press releases

LV= Reports Kids Come First As Parents Increase ‘Back To School’ Spending To £709 Million

LV=’s new Cost of a Child study has found that parents will spend £709 million* on ‘back to school’ basics including uniforms, stationery, sportswear and winter coats as parents prepare to kit their children out for the start of the new school year. This is equivalent to parents spending an average of £122 on their children. This rises to£139 for secondary school aged children, compared to £96 for infants. Parents living in London spend the most preparing for their kids to go back to school at £158 on average.

Despite many families continuing to feel the squeeze in the current economic climate, 46% of parents expect to spend a greater amount this year on ‘back to school’ items than last year. When asked to consider the financial pressures of kitting their kids out for school, 48% said they are feeling the strain of having to spend ‘excessive amounts’, rising to 64% among parents in the North East.

54% parents are considering using low cost suppliers for back to school items, such as supermarkets to buy basics like uniform and stationery, and 23% are considering second hand items, including hand-me-downs and goods from charity shops or eBay. This rises to 70% and 41% respectively for families in the South East.

Mark Jones, LV= head of protection, said: “It is surprising that many parents are responding to increased money pressure this year by spending more on back to school basics; clearly kids come first despite the downturn. And it’s even more surprising that many parents are spending more despite looking at ways to be frugal and economise, by purchasing from cheaper suppliers such as their local supermarket or eBay.”

The annual LV= Cost of a Child study shows that parents are now likely to have to shell out more than £201,000 on raising a child from birth to the age of 21**. This equates to £9,610 a year, £800 a month or £26 a day. Education (not including private school fees) remains the second biggest expenditure behind childcare, costing parents £52,881 over a child’s lifetime – an increase of 4% on last year.

Via EPR Network
More
Financial press releases

Children Life Insurance And The Need to Purchase A Policy Early On In Life

Lifeinsurance.org Resource and Information Center today reported the need for parents to acquire Children Life Insurance. Looking down on your bouncing little bundle of joy, the last thing you ever want to think about is – do I need to have life insurance for my child? As unpleasant a thought as it may be, the truth is tragedies do happen to children, and our job as parents in all things regarding our families is to hope for the best, but be prepared for the worst.

Be it homeowners, flood or auto insurance that kind of “being preparedness” is the very purpose of any kind of insurance – and life insurance for your child is one of those better to have it and never ever need it kind of things, then to need it, and not have it.

There are some circumstances where there is no question that you need to have life insurance for a child. What if they actually are the primary breadwinner in the family? If you are the parent of a working child in movies, TV or the like – then absolutely you need life insurance on that child. But even for those of us who are not the Mom or Dad to the next Hannah Montana – it still could make sense to have life insurance for your child. Here are a few good reasons why:

* By buying a life insurance policy for your child now – when they are young and healthy you lock in low rates for future premiums, and insure that they will not be without life insurance should they experience some health problems later in life.
* Purchasing a Whole Life Insurance policy now, becomes a perennial investment for your child, one that will eventually pay for itself.
* In the event of the tragic loss of a child, at least you will know funeral and burial costs will be taken care of

As an alternative to buying a separate life insurance policy for a child, if you have a current life insurance policy you may be able to add you child as rider to that policy. Such riders are most often applicable only until the child reaches a certain age, usually 21.

Via EPR Network
More
Financial press releases

LV Research Suggests Equity Release Set To Become Big Growth Area For IFAs

LV= conducted new research at its recent equity release road shows that reveals IFAs believe equity release is set to become a big growth area for their future business, helping to deal with the needs of the UK’s ageing population.

Research amongst IFAs that attended the road shows, which took place in May this year, showed that nearly all (98%) of them believe that there will be a surge in consumers using equity release over the next few years. 35% of the IFAs that attended said that equity release is already a core part of their business.

When looking into the reasons behind the future growth of the market, IFAs cited a shortfall in pension provision as the top reason for a future boost in people releasing the equity from their home, with funding to make home improvements and being able to help family onto the property ladder the next biggest motivators.

When looking into long term care planning, 88% of IFAs indicated that they believed, in the right circumstances, equity release could be the best option for people needing to fund long-term care in the home.

Vanessa Owen, LV=’s Head of Equity Release said: “Advisers can clearly see the importance property will play in people financing their future in and around retirement, and a large number of IFAs now class equity release as core to their business. Releasing the money locked in a home can, under the right circumstances, be a lifeline for cash poor, asset rich people in or at retirement. With people living longer and healthier lives many will want a cash injection to help pay for a standard of living they have grown used to in their working lives as well as paying for home improvements, dream holidays or medical care. People’s homes are often their greatest asset, so it makes sense for them to be able to access that capital when they need it.”

Andrea Rozario, Director General of equity release trade body SHIP, added: “It isn’t surprising that IFA’s believe in the future growth of equity release when you consider the longevity issues we face and the problems this brings. Clearly the shortfall in pensions, along with an increasing need to pay for care in later life is becoming more important for the consumer and turning to their biggest asset, often their property is a logical step. The use of this asset can help alleviate problems for customers as long as they are fully aware of all the options open to them and this is where advisers play a critical role.”

Via EPR Network
More
Financial press releases

M&S Money Urge Drivers To Make Car Security A Priority This Summer

M&S Money has revealed a new survey that reveals thousands of drivers are risking invalidating car insurance claims by failing to make vehicle security a priority.

The poll* found that more than half (56%) of UK motorists have been victims of car crime – 12% of car owners have experienced maliciously damaged paintwork, 8% have had a windscreen smashed and 8% of motorists have been victims of theft of personal belongings from their car.

While 60% of car owners have an alarm installed in their vehicle, many risk invalidating car insurance claims by failing to activate the alarm when the vehicle is unattended.

The survey found that 40% of Brits do not always use their car’s security system. A further 12% of motorists never use their security facilities, while nearly half of people (43%) admitted to having left their cars unlocked.

The M&S Car Insurance policy states that when a vehicle is unattended drivers must ensure the car is locked, windows are closed, any security system activated and any keyless entry systems removed.

Via EPR Network
More
Financial press releases

Aetna Life Insurance Offers New Services

The LifeInsurance.org News Center reported today that Aetna Life Insurance recently announced some new company service additions. One added option includes a process for expediting claim payments when a loved one passes. The life insurance company has also put into place a method for making funeral planning available to policy holders and their beneficiaries.

What To Expect From The New Services
The new funeral planning services include allowing customers 24/7 access to specialists for advice and suggestions, extensive coordination resources and other services that should help defray costs for individuals dealing with a loss. During such difficult times, members as well as their beneficiaries can get useful assistance to make the best and most appropriate decisions for what can often be a costly experience. To further assist with absorbing some of the expense, Aetna has also implemented a service for speeding along claims for payment to help pay for the funeral beforehand. Such increased value of services help Aetna tailor life insurance policies specifically to customer needs.

The company has also announced its offering of a new program, Aetna Life Essentials. This plan gives members invaluable access to various financial and legal services. The program also provides incentives for clients to maintain their health by offering discounts on gym memberships, exercise equipment and hearing and vision resources. Customers and beneficiaries can also visit licensed social workers for counseling on disabilities or other serious medical conditions.

Scott Beeman, head of Aetna Life Insurance, spoke about the new services. “Our customers are looking to us to provide value-added services aimed at protecting and rewarding talented employees.” He went on to say, “Life insurance is an important part of the benefits package our customers offer their employees, so providing more than just benefit payouts is critical. Our offerings provide information and access to resources on avariety of issues including funeral costs, financial advice, estate planning and legal services. These services can truly make a difference for consumers at a time when they need it most.”

Via EPR Network
More
Financial press releases

LV= Warns Of £264m Repair Bill For Alcohol-Fuelled Home Accidents

LV= is warning that accidents caused by Brits drinking and partying at home this summer is predicted to leave UK homeowners with a total repair bill of £264 million*.

New research by LV= home insurance suggests that the explosive combination of the football world cup and hot weather has fuelled a boom in alcohol-related accidents, as Brits increasingly hold parties at home. Based on last year’s breakages, 73,000 TV/computer/games console accidents, 686,000 stains on carpets, and 955,500 breakages have already happened this summer.

Of last year’s accidents 56% admitted that alcohol was involved and 31% stated the guest who did the damage was ‘quite drunk’ when the accident happened. A further 44% admitted they were ‘a bit tipsy’ at the time. The most common accident was broken glass or crockery (29%), followed by spillages causing damage to furniture (22%) or stained and damaged carpets (20%).

LV= is warning homeowners to ensure they opt for accidental damage cover as part of their home contents insurance, so that if any serous mishaps occur they are not left out of pocket paying to put the damage right.

Via EPR Network
More
Financial press releases

Insure4USA.com Goes Social With Twitter for Expands Social Outreach

Insure4USA.com, a leading independent online insurance service has adopted social networking site, Twitter, to keep in close contact with its growing list of followers. According to Alex, CEO of Insure4USA.com, the insurance industry thrives on information and communication. Moreover, the industry is best suited to leverage social networking to the fullest. A huge workforce, a client base of various ages, and the constant need to liaise with various partners such as doctors, claims adjusters, and regulators, to name a few, can be best met through social networking.

Alex says, “People have changed the way they access information online and seek quicker and more personal attention when they look for affordable insurance. There is a variety of information to share with our customers concerning changes in insurance rules, policy updates, quotes, and much more. In this respect we found Twitter to be a powerful tool that reaches not only peoples computers, but their cell phones as well.”

No longer does the industry need to take a conservative approach to new technologies and business practices. Social networking is all about sharing information, and when it comes to an important issue like life, health, or even auto insurance, Insure4USA.com feels it must go the full distance to enhance internal communication. The website now whole-heartedly embraces social networking and plans to expand its horizons to other sites as well.

Via EPR Network
More
Financial press releases

M&S Money Urges Householders To Secure Their Sheds

A new survey by M&S Money* has revealed that the average shed now holds £988 worth of contents – an increase of £100 from the 2009 figure**.

The most expensive items that people keep in their sheds are lawnmowers (38%), bikes (28%) and DIY equipment/tools (22%). However, the survey found that almost half of people questioned (49%) admitted they leave their shed unlocked at times. This figure has doubled in the past year, from just under a quarter (24%) in 2009.

Almost a fifth (18%) of respondents in this year’s survey revealed they frequently leave their shed unlocked and, only 12% of respondents felt that their shed was very secure against burglary and would deter thieves.

M&S Money is urging householders to check that their home insurance policy covers items in their shed. M&S Home Insurance policy provides unlimited cover for theft of property from a shed. Policyholders must take reasonable steps to ensure they have secured their shed.

Andrew Ferguson, M&S Head of General Insurance, said: “The value of items kept in sheds can mount up, as our survey shows. We would urge householders to check whether their home insurance policy provides adequate cover for theft from a shed, and what security measures they may need to demonstrate to ensure any claims made are valid.”

Via EPR Network
More
Financial press releases

Vetfone Prepares For Summertime Calls

Vetfone, an animal advice helpline available to M&S Pet Insurance customers, is preparing for its busiest times of the year and getting ready to deal with calls from dog owners whose pets have been injured or become ill because of summertime hazards.

Vetfone Prepares For Summertime Calls

In previous year’s Vetfone’s qualified veterinary nurses, who provide concerned animal lovers with immediate advice on a pet’s condition, have reported a large increase in the number of calls from policyholders whose dogs have succumbed to various summer related hazards. The service provided by the advice line is especially important and has often proved invaluable for M&S Pet Insurance customers, with around 70% of calls being made outside of normal veterinary hours.

The summer months can prove to be especially dangerous to pets for a number of reasons, as the barbeque season really gets underway and the sunny encourages owners to get outside and play with their dogs more frequently, not to mention the risks of pets ingesting new seasonal objects they shouldn’t, such as poisonous berries or fallen nuts.

Vetfone deputy operations manager, Clare Scantlebury, said: “It’s lovely for pets and their owners to enjoy being out and about during the summer, but they need to be aware of hidden dangers, which although rare, do cause real problems.”

Via EPR Network
More Financial press releases