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Debts

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Provident Continues to Maintain a Presence in the Dow Jones Sustainability Indexes British Airways

Provident is continuing to carve out a reputation as one of the world’s most responsible financial companies by once again being included in the Dow Jones Sustainability Indexes.

The DJSI World tracks the performance of the top 10% of the 2500 largest companies in the Dow Jones Global Total Stock Market Index that lead the field in terms of sustainability, with the DJSI Europe monitoring the sustainability performance of the top 20% of the 600 largest European companies.

For the seventh successive year, Provident has been selected for inclusion in both the Dow Jones Sustainability World Index (DJSI World) and Dow Jones Sustainability Europe Index (DJSI Europe).

The Dow Jones Sustainability Indexes were launched in 1999 as the first global sustainability benchmarks. The Indexes are based on an internationally recognised leading Corporate Sustainability Assessment (CSA) methodology which means that they include only companies that fulfil certain sustainability criteria which is better than the majority of their peers.

Provident’s overall score in the 2011 Indexes was 63% (2010: 59%) – 23% points higher than the average overall score of the other companies in the financial services sector – with ‘best in class’ scores for environmental monitoring and reporting, and scores of over 80% in respect of a range of other CR issues, including anti-crime policy/measures, stakeholder engagement and social reporting.

Rob Lawson, Corporate Responsibility manager at Provident Financial said: “We are delighted to continue to be included in the Dow Jones Sustainability Indexes and remain committed to disclosing information on our corporate responsibility (CR) performance to our stakeholders.”

Rob Lawson concluded: “Our continued inclusion in the Indexes is no mean feat, and is testament to the progress we’ve made over the past seven years in embedding our CR programme throughout our business. It also endorses our approach to CR management and shows that we compare favourably to other global companies.”

Via EPR Network
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Short-term Finance Solutions Company’s Staff Join Movember Madness

Prolific fund-raisers at the Kent-based financial services company, Payday Express, aren’t ones to turn down a charity challenge– and so, as has become an annual tradition, they’re once again fully embracing this year’s Movember national appeal.

The company’s male staff are putting their money where their mouths – or rather, their top lips – are and changing their own looks, as well as the face of men’s health, by boosting awareness and raising money for research into men’s health, and in particular prostate and testicular cancer.

To those taking part, their moustaches are as much a symbol of their commitment to raising money for charity as the effort put in by anyone who runs or walks for a good cause.

Chris Gillard, Business Development Manager for Payday Express, has set up a Movember Financial team, through which staff can support their colleagues by pledging donations towards research into cancers affecting men.

Chris said “We already have moustaches – or mos – in a wide variety of colours, textures and styles around the office, and our female colleagues are being encouraged to get involved in the fun and support the cause by sporting fakes.”

“The company has also offered a prize for the staff member whose mo raises the most”.

“Movember is a fantastic charity that puts the spotlight on men’s health in a fun and innovative way. This fresh approach to fundraising is always lapped up by our staff – it’s not surprising that this campaign has so much support across the world.”

The Payday Express office walls are adorned with posters publicising the event, so that no visitor is in any doubt about their dedication to the cause – and of course, they are encouraged to make a donation before they leave.

Via EPR Network
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Debts, Financial, Financial Information, IVA, Loans, Money, Personal Finance

Pensioners Suffering As The Money Runs Out, Says Debt Solutions Company Trust Deed Scotland

A new report reveals that pensioners across the UK are being left penniless as their money disappears every week in a whirlwind of bills, says Debt Solutions Company, Trust Deed Scotland.

An income of £207.15 per week is typical for most pensioned couples, but a report by Standard Life shows it goes straight back out the door as £207.24 is spent on food, fuel, housing and transport.

The report highlights rising inflation as the reason why the average pensioner has difficulties making ends and are being hit hard – many are having issues even affording a new pair of shoes, a holiday or a present for a grandchild.

While the Consumer Price Index remained the same in September at 4.5%, the Retail Price Index was hovering at 5.2% and threatening to rise again. Pensioner have a fixed income that doesn’t change from month to month, and that combined with inflation and large energy rises from utilities companies means turn some have turned towards credit cards to make ends meet.

A spokesperson for Scottish Debt Solutions Company, Trust Deed Scotland, said:
“According to Age UK, British pensioners are the fourth poorest in Europe, with the worst off set to lose up to 22% of their household income because of cuts to local authority services and changes to the tax and benefits system. This report highlights the dire position our parents and grandparents are in. At a time when they should be relaxing after a lifetime of working, they are pinching pennies and worrying about what the future will hold for them.”

The day before Standard Life published its report, the Institute of Fiscal Studies issued a warning about how ‘real’ inflation was hitting pensioners much harder than younger age groups.

“The Insolvency Service reported the fastest rising group of people claiming insolvency is pensioners,” said the spokesperson. “They are six times more likely to go bankrupt or take out a debt solution such as a Scottish Trust Deed or Debt Arrangement Schemethan they were just a decade ago. The number of people entering retirement with unpaid debts has increased, and when combined with increased life expectancy, the recession and limited options to increase income when you retire, it adds up to a lot of older people in real trouble”.

According to the Consumer Credit Counseling Service the average unsecured debt of newly retired pensioners is £21,370 and few have any savings at all. Once all the bills have been covered, there’s just £85 left at the end of the month.

“There are numerous reasons why pensioners are entering retirement in debt,” said the spokesperson. “Previous good house values led to many people remortgaging for home improvements or to loan to children or grand children for house deposits. There’s also the issue of divorce, where one partner will often buy the other out of their share of the property by extending their mortgage. And then some people are marrying and having families much later in life or having second families in their fifties.”

“For many life as a retiree in today’s world is just as expensive as it was when they were working, but now they have less income to live on.”

Via EPR Network
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Short-Term Loans Company’s Strict Controls Help Lock Out Fraudsters

A tough approach to detecting and stopping fraudulent applications, along with a system of thorough verification checks and state of the art screening technology, are helping a leading payday loans company to nip fraud in the bud.

Payday Express, a provider of same day cash loans that people can access to see through a temporarily difficult time with their personal finances, have implemented sophisticated identity and fraud prevention checks on its website, which will detect many illegitimate attempts to obtain an instant cash loan and immediately decline them.

It warns anyone tempted to try to make fraudulent loan applications that it takes fraud very seriously and will do whatever it takes to prosecute anyone who does manage to take out a fraudulent loan and press for the maximum penalty to be imposed.

Once a dubious payday loan application has been detected and intercepted, all the details are investigated by Payday Express’s dedicated fraud prevention team. It sifts through all the details of these applications, aiming to find links between them and existing accounts, to gather as much information as possible to be passed on to the police for investigation.

As well as being passed on to the police, all fraudulent applications are also reported to the Serious Organised Crime Agency (SOCA), which carries out its own wide-scale investigations and looks for links between reported cases from its members.

Sam Walsh, of Payday Express’s fraud prevention department, said: “Our department aims to minimise the distress experienced by the victims of fraud, and limit the company’s financial losses.”

And he warned: “We provide the police with as much information as possible to investigate fraud, and will press for the maximum charges to be brought against those responsible, and to recover the funds that were falsely applied for from our company.”

Via EPR Network
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Payday Loans Company Staff Swap Their Jobs For Fully-Fledged Careers

Workers at a Bromley-based finance company are benefiting from top-flight training and development designed to equip them for long-term careers in this growing sector.

Payday Express, a British provider of short-term finance solutions, is seeing positive results from its focus on staff development, with a motivated and effective team of employees.

Staff at the company based in Bromley, Kent enjoy a full, ongoing training and development programme within their different teams, and are given encouragement by their team leaders and managers to identify and pursue opportunities for external training in specific job-related disciplines which will help them develop their careers.

Ann Shepperly, for example, started work at Payday Express as a collections agent. However, a secondment within the company to carry out User Acceptance Testing (UAT) on its new Loan Management System showed her that she had an affinity for and valuable skills to offer as a software tester.

She has now taken on a role within the company’s IT department as a QA test analyst, and is undertaking further training, with full company support, to help her to learn the extra skills her new role demands.

Another Payday Express staff member whose ambition has led to her gaining a new role, is Ann’s former collections department colleague, Militza Smith. Now working in the company’s fraud protection and liaison department, studying on a financial crime awareness course was the key to her gaining the confidence needed for her new role.

“Completing the course while still relatively new to the job was a great experience,” she said. “I was experiencing some of the situations I was learning about, and I tried to incorporate the solutions into my daily work. “The course was a fantastic start on a career path that I had not even previously considered. It has broadened my horizons and taught me to think outside the box,” Militza added.

Emma Furlong, group trainer for Payday Express, believes that the company’s commitment to its workforce’s continual development keeps staff motivated and productive, and benefits not only them, but also the company and its customers. “We aim to offer a variety of internal training courses, and arrange external courses for specific skills, so that our staff challenge themselves, broaden their skill sets, and grow within their chosen careers,” she said.

Via EPR Network
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Payday Loans Company Helps Build A Brighter Future For African Villagers Through Savings Scheme Sponsorship

Payday Express, a British provider of short-term consumer finance, is helping to promote the saving habit among hard-pressed villagers in Uganda and Kenya, through regular donations to the Build Africa charity.

Build Africa aims to establish a better long-term future for people in rural Uganda and Kenya by investing donations to build and develop schools and education, and by empowering adults to save their way out of poverty and make emergency finance accessible to community members.

Payday Express, a leading provider of fast payday loans in the UK has set up a monthly donation to Build Africa to sponsor the set-up of Build Africa village savings and loan associations (VSLAs).

These associations are set up and run as self-managed groups that work by pooling the savings of the group members. They offer members a safe haven for their money, which is in turn used to provide small loans for members, and helps maintain a welfare fund, offering short-notice emergency financial help to those who need it.

This month’s donation from the payday loan provider will go to support Umoja B VSLA group based in Kiryandongo District in Western Uganda.

Over the next year the funds donated each month by Payday Express will help Build Africa set up six VSLAs.

Payday Express administrator Kristina Winch said: “It feels good to work for a company with a strong focus on social responsibility. “We regularly donate money to various charities with our ‘pay a pound to dress down on Fridays’ programme, along with other ad hoc initiatives.

“But it’s great to be developing a long-term partnership with one charity that’s doing such a great job to help poor people improve their own futures.”

Operations manager Sarah Carroll added: “The work that Build Africa is doing with the VSLA projects to help poor families save and invest their way out of poverty is commendable, and we can’t wait for our donations to extend their reach into more communities.”

Via EPR Network
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Payday Express Appoints New Project Manager

A new IT project manager has been appointed at short-term loan provider Payday Express, as the company drives forward its business by prioritising key systems and projects.

Rajeev Chakraborty started work at the instant approval payday loans company on September 15, succeeding contract project manager Femi Awoyemi, who was responsible for the successful deployment of the company’s new loan management system in June.

Rajeev brings with him valuable skills and experience working with agile software development, at a time when the IT team transitions to this new methodology.

His role will include managing a range of projects undertaken by Payday Express’s internal development team, which constantly seeks to improve the service delivered to customers. The team is currently working on developing a system to be able to take customer applications over the phone, and will soon develop a customer portal, to enable customers to log in and easily manage their accounts via the company website.

He will also work closely with digital marketing project manager Nushin Nahidpour, who manages the fast payday loans company’s out-sourced development projects.

These projects include adding new features such as a blog and daily news feed to the website.

“I am really looking forward to working with the teams at Payday Express and growing with the business,” said Rajeev.

“The environment is amazing – there is a real buzz when one enters the workplace, reflecting the enthusiasm of staff and the speed at which the company is growing. The emphasis placed on continual improvement is exciting!”

Nushin added: “We are really pleased to welcome Rajeev on board and can already see that he is an excellent addition to the team, with his enthusiasm and experience with agile project management and software development.

“Our projects are fast-moving and varied, so it is vital these are managed by a dedicated and delivery focused PM.”

Via EPR Network
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Payday Express Customers To Benefit From Faster Payments

Short term loan specialist Payday Express now has the ability to fund loans within 45 minutes of application, thanks to a new loan management system and faster payment procedures offered by banks.

The company has offered same-day loans for some time, with the use of a straightforward online application form, and cash transfers occurring three times each day. Now, however, following deployment of a new loan management system, loans can be distributed every 45 minutes.

This speedy service is complemented by the faster payments facility operated by many banks, meaning that transferred funds clear immediately. Money can therefore be received by many Payday Express customers within one hour of application.

Loans till payday, which have grown in popularity in recent years, give borrowers access to small amounts of money for short periods to smooth out the peaks and troughs they may experience with their income, without them having to build up long-term, high-level debt. They are ideal for those who don’t wish to use ongoing credit resources such as credit cards, bank overdrafts and long-term bank loans, offering an alternative credit solution to temporary cash flow issues.

Payday Express offers fast payday loans valued between £80 and £800, which customers re-pay on their payday, once cash flow is no longer an issue.

Payday Express operations manager Sarah Carroll said: “If customers simply want to borrow a small amount of cash for a short period to cover unanticipated expenses, or to use as a stop gap between salary payments, they want to be able to apply for the money simply and discreetly – and to receive it quickly.

“At Payday Express, we have worked hard to develop our systems and our website to meet these expectations. Since launching our online application service in 2008 we have enabled customers to discreetly apply for a loan and receive an approval decision within a matter of minutes and then, if approved, to get their money the same day.

“However, we’ve now improved our offering further, with the introduction of a system that transfers money every 45 minutes. Our customers can therefore receive their money within less than an hour of applying, subject to status.”

It is important to note that, although most customers can receive their funds within less than an hour of application, this is subject to status and whether additional verification is required, as well as being dependent on their bank’s facilities.

Via EPR Network
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Payday Express Uses ‘Stars’ Scheme Alongside Charity Contributions

Short term loans provider Payday Express has explained how it combines a peer recognition program with a charity scheme to maintain staff morale and encourage social responsibility.

Operations manager Sarah Carroll, who began working at the instant approval payday loans company two years ago, introduced a ‘Dress Down Friday’ imitative which allows staff to dress casually on the last day of the working week if they contribute £1 towards a charity fund.

At the end of each month, a donation is made to a charity chosen by a group of employees who have been named ‘Payday Stars’ for that month. Another scheme introduced by Carroll, ‘Payday Stars’ is a peer recognition programme which encourages staff to nominate any of their colleagues whom they feel are deserving of special attention that month, as a result of performing exceptionally well or going beyond the call of duty to fulfil their responsibilities.

The entire company is informed of the nominations and a winner selected from each department. Each of them is then awarded £20 in shopping vouchers, and the winners collectively decide which charity should benefit from the month’s ‘Dress Down Friday’ funds.

Charities to have previously received donations from payday advance loans company Payday Express include NSPCC, the Alzheimer’s Society, the Teenage Cancer Trust, World Horse Welfare and Stepping Stones Nigeria, among many others.

Payday Express Contact Centre Team Leader Alison Eller said: “We’re very proud of our ‘Payday Stars’ program, which enables staff to receive recognition from peer nominations, and to be rewarded for exceptional work.

“An added bonus is allowing the winning staff members to select a charity that is close to their hearts to be the recipient of our combined donations for the month, giving them the chance to make a difference and give to those less fortunate.”

Collections Agent Steven Marshall added: “It’s great seeing the letters of thanks from the monthly charity we’ve donated to and knowing we’re doing our little bit each week to help different causes.

“I really like the fact that Payday Express has a ‘give back’ focus and that they also encourage staff initiatives to support causes such as Red Nose Day and Movember – often with hilarious results!”

Via EPR Network
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Payday Express Improves Card Fraud Protection

Short term loan specialist Payday Express has advanced its fraud protection by implementing an improved cardholder verification process, to help combat debit card crime.

Like many companies in the financial services industry, along with many other business sectors, instant approval payday loans provider Payday Express is particularly keen to tackle card not present (CNP) fraud.

CNP fraud can occur when exchanging funds using the internet, telephone or post, when the holder of a credit or debit card does not physically produce the card at the point of making a payment.

Payday Express has previously developed a number of checks to prevent and tackle CNP fraud and has strengthened these with the addition of a more stringent cardholder verification process, for cases where customers call in to pay with a different card to the one originally registered on their account.

The aim is to ensure that the company’s exposure to CNP fraud is limited, which decreases the number of payments charged back to the business; and also to ensure that there is better protection for those who have been victims of card theft.

Details of any suspicious transactions are always investigated thoroughly by Payday Express and are also reported to relevant organisations, including the police and the Serious Organised Crime Agency (SOCA).

Payday Express Online Fraud Manager Daniel Ibrahim said: “The recent development of our processes is testament to the importance that Payday Express places on combating fraud.

“We at Payday Express are committed to protecting vulnerable victims of fraud, while ensuring that genuine customers receive a quick and easy fast payday loans service.”

Via EPR Network
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Payday Express Highlights The Benefits Of Payday Loans

Following a rise in the number of people using short-term loans to advance their income at the end of financially difficult months, provider Payday Express has offered an insight into the benefits of this straightforward credit resource.

Payday loans meet the needs of customers who are looking to borrow a relatively small amount of money to be repaid over a short period – often to ease personal cash flow in a month with unusual or additional expenses.

These short-term loans, also known as fast payday loans, act like a salary advance, providing a way to bridge the gap when money is tight before the next payday. Funds are generally paid out on the same day upon which they’ve been applied for; and are then paid back once a person has received their next wage payment.

The demand for such loans is on the rise, with financial price comparison website Moneysupermarket.com reporting a 400 per cent increase in the number of searches for the products between January and March this year.

Payday Express Operations Manager Sarah Carroll said: “For customers who have temporary cash flow issues because of larger than anticipated bills and expenses within a month, or who are faced with emergency expenses, payday loans offer customers a choice alongside other credit options.

“This choice is often cheaper than alternatives, such as an unauthorised overdraft – and it is a simple solution to short-term credit needs, where the cost and duration of the loan is known upfront, and which doesn’t involve running up long term debt.”

The company is keen to stress that same day loans are not designed for unemployed people or those on very low incomes or benefits.

Instead, they offer a straightforward choice to employed people who have simply found themselves a bit short between paydays. The loans are simple to apply for online; funds are received quickly, sometimes even within an hour; and the repayment structure is clear.

Customers know from the very beginning exactly what needs to be repaid and when. For example, if a person borrows £80, they will need to pay back £100 once their next wage instalment has been received. This is generally cheaper than incurring unauthorised overdraft fees and can be more appropriate than arranging a longer term bank loan when credit is only required for a short period.

Via EPR Network
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Churchwood Financial Ltd Made A DEMSA Member

Churchwood Financial Ltd has been accepted as a member of the Debt Managers Standards Association (DEMSA).

The code of practice that all DEMSA members sign up to has been approved by the Office of Fair Trading (OFT) and goes beyond the basic legal requirements to protect consumers’ interests. It is also the only such scheme in the UK that has OFT accreditation.

Paul Naden, Chief Executive Officer at the company, comments: “This is a fantastic achievement for Churchwood Financial and is the highest accolade in compliance a debt management company can achieve.”

“Compliance is critical to the future of our business and over the last 18 months we have invested a substantial amount of time and money to help improve our internal processes, monitoring capabilities and marketing materials. Those in need of debt management advice can come to Churchwood Financial and be assured of a high-quality, transparent and professional service that puts their best interests at heart.”

Among the steps that the firm has taken are extending and strengthening its compliance team – as well as appointing Michael Pollard as compliance director – and establishing a dedicated quality monitoring team to ensure that high standards of customer care and accuracy are maintained and recorded.

Mr Pollard states: “Our acceptance by DEMSA is a tribute to all the hard work, commitment, integrity and teamwork demonstrated by our staff. I would particularly like to thank the compliance team for their efforts and am proud of this achievement,” adding “DEMSA approval will benefit all our customers, as well as the company.”

Mr Naden echoed his sentiments, noting that the financial well-being of its clients has always been a top priority.

“We have always endeavoured to provide the best possible service to those in need of assistance regarding debt. Our DEMSA membership only serves to highlight our commitment to helping people follow the road to a debt-free future,” he says.

Churchwood Financial is already a member of the Debt Resolution Forum (DRF), an association designed to promote professional standards within the debt management industry.

The DEMSA and DRF Codes of Conduct are designed to ensure the fair treatment of customers. All members’ advertisements should be accurate and truthful, members should provide clear upfront information to clients, offer comprehensible and fair contractual terms and ensure that any deposits or prepayments taken from customers are securely processed and protected.

In addition, DEMSA and DRF members must comply fully with the Office of Fair Trading’s debt management guidance and provide a user-friendly procedure for consumers to register complaints.

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Payday Express Underlines The Importance Of Effective Staff Inductions

With its recruitment at an all-time high, payday loans specialist Payday Express is keen to point out that a proper induction plays a key role in maximising the potential of new staff.

The instant approval payday loans company recently welcomed 12 new faces into its midst – the highest number of new employees it has ever taken on at one time.

To ensure that new starters are able to embark on their development within the company from the outset, Payday Express has devised an induction process in which all new starters take part to introduce them to the company mission, vision, policies and processes; as well as helping them to develop a big-picture view of the business and where they fit into it.

Lasting two days, the process gives new employees an introduction to how each department operates and how it relates to the rest of the business. The induction also includes training in anti money laundering (AML), data protection, customer service and learning styles, among other subjects.

Following the initial two-day welcome programme, new starters at the fast payday loanscompany then spend two weeks becoming acquainted with the company’s systems and processes and are assigned a ‘buddy’ – an experienced member of staff – to advise them and be on hand to answer any questions they may have.

Payday Express Operations Manager Sarah Carroll said: “We’re very focused on making the effort to recruit the right people for the job and, once we have, to ensure they hit the ground running with training and development.

“This is so that they can play a part in delivering the exemplary service we aim to offer our customers, add value to the organisation, and develop within their careers.

“We are passionate about learning and development and it is important for us to make every effort to afford our staff learning opportunities from the moment they join our company.”

HR Advisor Richard Turner added: “”It’s exciting to see how much the business is growing, with how many new staff we’re hiring. It’s great to see so many new faces this month – and I wish everyone the best of luck in their new roles.”

Via EPR Network
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Payday Express Keeps Staff Motivated With Seasonal Incentives

Short term loans provider Payday Express has revealed that high staff morale is an essential ingredient in its recipe for success, with senior managers and team leaders dedicating a huge amount of time and effort to devising and running incentive schemes.

The latest initiative within the Contact Centre and Collections departments of the instant approval payday loans company has a barbeque theme, to celebrate the last weeks of summer, with plenty of prizes available to win on a daily basis.

Created by Operations Manager Sarah Carroll and the departments’ team leaders, the barbeque incentive involves giving away items such as drinks, snacks, picnic blankets, cooking accessories and even actual barbeques to top-performing agents within each team.

Sarah Carroll said: “The prizes have been displayed around the office in recent weeks, giving it a fun and summery vibe and encouraging staff to work hard towards earning them.

“It’s important to keep staff enthusiastic at work. We like to think of different incentives to introduce a bit of excitement and competition into their day, which increases job satisfaction and ultimately productivity, keeping staff, managers and customers happy.”

Collections Agent Steve Marshall agrees: “These incentives are great, as they boost staff morale. They also create healthy competition and a positive atmosphere and working environment – and add a little excitement and variety to the working day.”

Previous schemes at the payday advance loans company have drawn inspiration from popular events such as the Grand National and television shows like Family Fortunes; and also included fun activities such as Easter egg hunts.

One of the most successful incentives was held during last year’s football World Cup, when high-performing staff members were offered the opportunity to challenge managers to a dance or sporting competition on a Wii games console – with the eventual aim of winning one of their own.

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Payday Express Remains Strict on Fraud

The Fraud Liaison Team at short-term loans provider Payday Express has spoken out to warn potential fraudsters that just because customers can expect a quick service online, it does not mean that security will be compromised – and offenders will be prosecuted wherever possible.

Much of the payday loan industry has risen to meet customer demand for speedy digital services, which do not require paper-based applications, meaning that funds for loans till payday can be received quickly – often within as little as an hour.

Such practices can attract the attention of online fraudsters, who are keen to grab credit online wherever possible without the need to forge documents. However, forward-thinking fast payday loans company Payday Express has tackled this risk head-on by implementing a variety of identity verification checks and other measures designed to prevent fraud via its online application system. This means that the vast majority of fraudulent applications are declined at the outset.

Payday Express Operations Manager Sarah Carroll said: “It is impossible to stop all fraudulent applications, but our dedicated Fraud Liaison Team is able to make life a great deal easier for anyone who has been a victim of identity theft in connection with one of applications – and a great deal harder for any criminals attempting to exploit the quick and easy online service we offer our customers.”

The Fraud Liaison team assists fraud victims, investigates suspicious circumstances, and liaises with the police and the Serious Organised Crime Agency (SOCA) to report fraudulent activity. Reporting instances of fraud and attempted fraud helps to ensure that fraudsters are prosecuted wherever possible.

Employee Militza Smith has played an important role in the team, including assisting in breaking a fraud ring earlier this year through working with the police.

Militza said: “Seeing a fraud ring uncovered shows the value in victims of identity theft reporting the matter to the police.

“At Payday Express we work very hard to uncover any trends and links to other applications and accounts, to be able to provide as much information as possible to help the police to investigate identity theft and bring the perpetrators to justice.”

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Payday Express Defies Jobs Gloom with Recruitment Drive

Recruitment of key staff members is a strategic focus of short-term loan provider Payday Express at the start of its new financial year.

A number of core positions have been filled in recent months and recruitment is underway for several more vital posts, as the instant approval payday loans company aims to broaden the range of talent and experience within its staff base.

Recent appointments include Carl Mountain, who began his role as Contact Centre Manager in July. He said: “I am really enjoying the new challenge. Customer service and satisfaction is very important to Payday Express and I am pleased to have a pivotal role to play in managing this focus.”

The previous occupant of the post, Chris Gillard, has moved into a Sales Manager role, reporting into Senior Marketing Manager Ashleigh Slade, and is to oversee the creation of a new Account Management team.

Nushin Nahidpour has also recently joined the company as a Digital Marketing Project Manager and will manage various IT projects aimed at improving the company’s digital marketing operations. The first projects she is working on include implementing a blog and an automated news feed on the company website, along with installing new web analytics software.

Recruitment is also in progress for the posts of Marketing Manager, Senior Risk Analyst, Marketing Analyst, and Senior Administrator. A number of Account Managers and Collections Agents will also be required.

Sarah Carroll, Operations Manager at the payday advance loans company, said: “Payday Express recognises how important people are to its success and we are looking forward to growing the team with staff that share our drive and vision, and bring new ideas and experience into the business.”

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Homeowners Could Benefit From Latest Fixed-Rate Deals

Now could be a good time to find a new fixed-rate mortgage deal, according to financial solutions company Think Money.

With rates on many fixed-rate deals recently falling – and with uncertainty over when the base rate could rise – fixed-rate mortgages could become an increasingly attractive option for homeowners.

In July, Yorkshire Building Society cut the rate on its best five-year fixed-rate deal to a market-leading 3.49%, with an arrangement fee of £995. Borrowers who don’t want to pay this much up front can get a rate of 3.69% with a £95 arrangement fee.

According to Moneysupermarket, the best five-year fixed-rate deals before this offered rates of 3.79% (Chelsea Building Society) and 3.89% (Nationwide). Even those deals carried lower rates than many of the two-year deals available only a few months earlier.

The recent fall in the interest rates available may reflect intensifying competition between mortgage lenders, says an expert at Think Money.

“Many economists now believe we won’t see an increase in the base rate until late next year, which may have made some mortgage lenders more relaxed about offering lower interest rates. The fact that some of today’s five-year deals offer better rates than some of the two-year deals available a few months ago suggests that mortgage providers are serious about their lending.

“This could make five-year fixed-rate deals a very attractive option for many homeowners. Only a few months ago, such low rates over such a long period would have been unthinkable.

“However, it is worth remembering that tracker mortgage deals still tend to offer lower rates than fixed-rate deals at any given time – so some borrowers may prefer to go down that route instead.”

“Ultimately, the right mortgage deal depends on the borrower’s circumstances – and as such it’s often a good idea to seek advice before they make a decision.”

Lower rates mean lower monthly payments for homeowners. Furthermore, it could reduce costs for those considering borrowing more on their mortgage for other purposes, such as debt consolidation.

“Consolidating debts into a mortgage can greatly reduce the month-to-month cost of repaying those debts, because they are essentially spread over the entire duration of the mortgage. And when mortgage rates are low, this could prove to be a very cost-effective way of dealing with debt.

“However, we advise anyone considering doing this to think carefully, as it will increase the size of the borrower’s mortgage. Furthermore, taking longer to repay the debt may mean the total cost is higher in the long run, and if for any reason they can’t keep up with their payments, they may risk losing their home. But as long as the borrower is sure they can keep up, it could make very good financial sense.”

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Debts, Financial, Financial Services, Loans, Money, Personal Finance

New System Means Faster Loans For Payday Express Customers

Innovative short-term credit service Payday Express has improved its operations with the implementation of a new automated Loan Management System for managing loans.

The design of the new system, named Nexus, means that customers will receive a much more efficient service when they need loans till payday.

The new system has been fully integrated with the company’s website, and its automated payment service will enable many customers who apply for fast payday loans online to receive their funds within an hour of applying.

It is also great news for Payday Express staff, who will have fewer manual functions to perform and more time to focus on other areas of the company’s operations to improve efficiencies and ultimately customer service.

The new process is the result of two years’ dedicated, complex work by a development team made up of in-house staff and staff from the company’s head office, who are delighted with its successful launch and will continue to seek ways to improve it.

Such was the level of determination to succeed that some team members worked happily until 2:30am on Sunday 10th July to ensure a successful migration from the previous system and successful deployment of the new system.

Junior Business Analyst Jamie Clifton, who worked on the project for its duration, said: “We probably all put on half a stone over the weekend, due to the amount of food we consumed to keep us active!”

“It’s very satisfying to see something you designed with pen and paper transform into a visual prototype on screen, then continue its development lifecycle to become a working, fit-for-purpose system. The version of Nexus released to business users is a ‘light’ version of what is in the pipeline and a number of additional hugely beneficial features will be available in the near future.”

Operations Manager Sarah Carroll added: “The successful launch of our new loan management system has been the result of a commendable effort from the project team. It will give us a strong platform to be able to grow the business and meet our customers’ needs more efficiently.”

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Debts, Financial, Financial Services, Loans, Money, Personal Finance

Payday Express Encourages Healthy Competition Among Staff

Employees at short-term loan specialist Payday Express are planning to make interdepartmental sporting events a regular feature, following the success of a football match earlier this month.

Staff from the instant approval payday loans company’s Contact Centre were pitted against members of its Collections team in the friendly clash, which was held at the ground of a local semi-professional squad, Bromley FC, in Kent.

The final score was a 12-7 victory for Contact Centre, with team stars Jamie Clifton and David Herron being named men of the match.

HR Advisor Richard Turner said: “It’s great to see that all who took part can take the competitive edge outside work, but still enjoy it as a great team building exercise. It’s events like this which add to the great working environment at Payday Express.”

Operations Manager Sarah Carroll confirmed: “The company encourages friendly competition among staff members, and for staff to socialise outside of office hours in order to develop a sense of unity and comradeship. This in turn aids teamwork in the office, helping us to effectively provide payday advance loans to our customers with great customer service.”

Richard also noted that the enthusiastic support of staff spectators appeared to be a factor in Contact Centre’s triumph. The losing team, however, is determined to have its day at a rematch this week – and is hoping to attract a loyal crowd of supporters to rally that of their rivals.

Payday Express is committed to continually boosting the morale of its staff and actively encourages both players and spectators to attend staff games.

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Banks, Debts, Financial, Financial Services, Foreclosure, Home Equity, Loans, Mortgage

Mortgage Loan Modifications Made Simple With Cantrell Consultant’s Do It Yourself Modification Software. Stop Waiting In Line And Get Your Paperwork Ahead Of The Rest

Cantrell Consultants Offers Reliable Do It Yourself Mortgage Modification Program to Help Home Owners save their Homes.

With ezmortgagemod.com’s Bank Ready Modification Package, Dr. Cantrell Will Help His Customers In Being One Of The 9 Million Mortgage Holders To Receive A Loan Under President’s Obamas New Package.

The number of people facing problems regarding the payments of their mortgage loans is rising in the United States. The most common problems faced by homeowners today are due to delinquency, high interest rates or reduction in appraised value due to the market crash. While the government has introduced several home and mortgage loan modification plans under HAMP and HAFA programs, only a small percentage of mortgage holders are able to qualify for these modification programs.

Michael W. Cantrell Sr., Ph. D., one of the leading names in the area of home loan modifications, is offering a reliable program that ensures that their client will get all home loan modification documentation with his new ezmortgagemod do it yourself program. Dr. Michael W. Cantrell, Sr. is the president of Cantrell Consultants. He holds a PH. D. in Financial Management and has been in this industry for almost three decades.

Elaborating on his new ezmortgagemod loan modification program, Dr. Cantrell said,“Although I have been serving lenders since 1989, I have now set foot on the other side of the fence, helping homeowners. I believe in making homes affordable with our do-it-yourself ezmortgagemod program that enables people to qualify for a Home Loan Modification approval. The ezmortgagemod program works to benefit the homeowner, not the lenders.”

The do it yourself ezmortgagemod Home Loan modification package offered by Cantrell Consultants is ranked number one among the Do-it-Yourself programs. The ezmortgagemod program is one of the most reliable and user friendly programs available to the public today. The reason for this is that only the ezmortgagemod do-it-yourself program includes exact documents that banks and lenders use for their approval process.

“This unique benefit along with the post review service, ezmortgagemod program saves homeowners, not only the thousands and thousands of dollars they would normally spend, but the nightmare of spending months on the phone with their banks and getting bounced around from department to department trying to do it on their own,” adds Dr. Cantrell.

The ezmortgagemod Home Loan Modification program allows the homeowner to fill out a form and see whether or not they qualify for any of the programs. This saves them a lot of time. The package also offers a step by step guide for the homeowner regarding the procedures and negotiation tactics. More information on Dr. Cantrell’s do-it yourself mortgage loan modification package is available on www.ezmortgagemod.com.

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