Short term loans provider Payday Express has explained how it combines a peer recognition program with a charity scheme to maintain staff morale and encourage social responsibility.
Operations manager Sarah Carroll, who began working at the instant approval payday loans company two years ago, introduced a ‘Dress Down Friday’ imitative which allows staff to dress casually on the last day of the working week if they contribute £1 towards a charity fund.
At the end of each month, a donation is made to a charity chosen by a group of employees who have been named ‘Payday Stars’ for that month. Another scheme introduced by Carroll, ‘Payday Stars’ is a peer recognition programme which encourages staff to nominate any of their colleagues whom they feel are deserving of special attention that month, as a result of performing exceptionally well or going beyond the call of duty to fulfil their responsibilities.
The entire company is informed of the nominations and a winner selected from each department. Each of them is then awarded £20 in shopping vouchers, and the winners collectively decide which charity should benefit from the month’s ‘Dress Down Friday’ funds.
Charities to have previously received donations from payday advance loans company Payday Express include NSPCC, the Alzheimer’s Society, the Teenage Cancer Trust, World Horse Welfare and Stepping Stones Nigeria, among many others.
Payday Express Contact Centre Team Leader Alison Eller said: “We’re very proud of our ‘Payday Stars’ program, which enables staff to receive recognition from peer nominations, and to be rewarded for exceptional work.
“An added bonus is allowing the winning staff members to select a charity that is close to their hearts to be the recipient of our combined donations for the month, giving them the chance to make a difference and give to those less fortunate.”
Collections Agent Steven Marshall added: “It’s great seeing the letters of thanks from the monthly charity we’ve donated to and knowing we’re doing our little bit each week to help different causes.
“I really like the fact that Payday Express has a ‘give back’ focus and that they also encourage staff initiatives to support causes such as Red Nose Day and Movember – often with hilarious results!”
Via EPR Network
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