With its recruitment at an all-time high, payday loans specialist Payday Express is keen to point out that a proper induction plays a key role in maximising the potential of new staff.

The instant approval payday loans company recently welcomed 12 new faces into its midst – the highest number of new employees it has ever taken on at one time.

To ensure that new starters are able to embark on their development within the company from the outset, Payday Express has devised an induction process in which all new starters take part to introduce them to the company mission, vision, policies and processes; as well as helping them to develop a big-picture view of the business and where they fit into it.

Lasting two days, the process gives new employees an introduction to how each department operates and how it relates to the rest of the business. The induction also includes training in anti money laundering (AML), data protection, customer service and learning styles, among other subjects.

Following the initial two-day welcome programme, new starters at the fast payday loanscompany then spend two weeks becoming acquainted with the company’s systems and processes and are assigned a ‘buddy’ – an experienced member of staff – to advise them and be on hand to answer any questions they may have.

Payday Express Operations Manager Sarah Carroll said: “We’re very focused on making the effort to recruit the right people for the job and, once we have, to ensure they hit the ground running with training and development.

“This is so that they can play a part in delivering the exemplary service we aim to offer our customers, add value to the organisation, and develop within their careers.

“We are passionate about learning and development and it is important for us to make every effort to afford our staff learning opportunities from the moment they join our company.”

HR Advisor Richard Turner added: “”It’s exciting to see how much the business is growing, with how many new staff we’re hiring. It’s great to see so many new faces this month – and I wish everyone the best of luck in their new roles.”

Via EPR Network
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