Daily Archives: January 12, 2010

Banks, Credit Cards, Debit Cards, Financial, Financial Information, Financial Services, Money

Supermarkets Beat Big Banks In Credit Cards Customer Satisfaction Awards

•Supermarket sweep: M&S and Tesco credit cards (89.4%) top the table for overall customer satisfaction, closely followed by Amex (88.6%)

•Poor service: nearly two million customers dissatisfied with the everyday customer support from their credit card companies with Halifax, Lloyds TSB and Natwest coming bottom of the table

•Biggest improver: MBNA jumps from bottom slot to eleventh place in poll of 16 – overall satisfaction score rises six percentage points from 68% to 74% satisfied

•Better the devil you know: half of customers (50%) have held onto their main credit card for over 5 years, yet over 1 in 3 (34%) don’t know if the interest rate is competitive
•Growing gap: difference in customer satisfaction between the best and worst providers widens to 22% making it more important than ever for consumers to check they are on the right deal.

As 2009 proved to be another rocky year for borrowers and lenders alike, the annual credit card Customer Satisfaction Survey from uSwitch.com reveals supermarket brands to be stealing a march on traditional financial institutions. Marks & Spencer and Tesco have together narrowly taken the top spot from American Express to win Best Overall Satisfaction, but with less than a one per cent difference between the top three, the credit card companies still have everything to play for. The survey of over 10,000 credit card customers also reveals that nearly two million are dissatisfied with the everyday service provided by their card company, and a staggering 22% gap in satisfaction levels between the best and worst provider.

Via EPR Network
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401K, Assets, Financial, Financial Information, Financial Law, Financial Services, Investment, IRA, Money, Personal Finance, Retirement, Taxes

Financial Experts Predicting Rapid Dollar Devaluation in a Coming Burst of the ‘Dollar Bubble’

Many news commentators are echoing the same resounding assurance: the recession is over. But not everyone sees it this way. Who’s right? Just look at the facts.

While Wall Street, thanks to the help of the Federal Reserve, rallied for a big end-of-the-year win, at least for top executives, they’re getting big bonuses while Main Street investors suffer. Rising unemployment figures, increased foreclosures and a loss of wealth continue to plague the average Joe.

Times Magazine named Chairman of the Federal Reserve Ben Bernanke, “Person of the Year” for 2009. The National Inflation Association, a grassroots group that warns people of the dangers of hyperinflation, named him “Villain of the Year.”

The Fed’s policies have made the value of the US dollar artificially high and before long the dollar bubble is bound to burst, leading to hyperinflation with prices of consumer goods rising sharply. According to Phoebe Chongchua of the Denver-based Nabers Group, the U.S. is already beginning to experience this kind of runaway inflation.

Nabers Group has issued a warning to U.S. consumers on its blog about the impending devaluation of the U.S. Dollar’s value in a period of hyperinflation.

“Hyperinflation can really be thought of as a silent tax, especially if artificially created by U.S. monetary policy. If the dollars you have today can purchase a fruit punch, a sandwich and a bag of chips but that same money in the future can only purchase the fruit punch, then your money has been devalued—you have lost purchasing power. Ultimately it’s the average middle class consumer who ends up getting the short end of the stick,” says Chongchua.

For most people, the major concern is how to preserve their dwindling wealth. CEO Jeff Nabers, encourages clients to diversify their portfolios using an exceptionally flexible investment vehicle known as the Solo 401k.

“The Solo 401k is designed specifically for a business owner who has no full-time employees. One of the most powerful benefits of the Solo 401k is the plan’s participant loan feature, which offers a tax-favorable alternative to withdrawing money from a retirement plan as a distribution,” says Nabers.

Preserving your wealth doesn’t have to be an uphill battle even as we head into rising inflation and the devaluing of the dollar if people act now to protect their wealth.

Via EPR Network
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Financial, Financial Management, Financial Services, Insurance, Insurance Services, Money, Personal Finance

M&S Home Insurance Helps Householders Reduce Their Environmental Impact

M&S is the first home insurance provider in the UK to offer policyholder claimants two unique features to help reduce their impact on the environment.

M&S Home Insurance is now offering the features to new customers at no added cost and will be making them available to existing customers on policy renewal from 1st February.

While lost or damaged possessions are usually replaced with equivalent new items M&S Home Insurance claimants for fridge freezers, refrigerators, washing machines, tumble dryers or dishwashers, will be offered an environmentally-friendly A rated energy-efficient replacement, saving up to 140kg of CO2 each year*.

Additionally, insured properties requiring a rebuild will be reconstructed in line with the Code for Sustainable Homes (CSH) 4, using sustainable materials where possible, emitting at least 44% less CO2 than building regulations stipulate**.

David Wells, M&S Head of Insurance, said: “These new policy features, which we believe are firsts in the UK insurance market***, mean that the M&S Home Insurance policy is one of the most environmentally friendly products of its kind.”

Nick Kidd, of AXA Insurance, said: “It is becoming increasingly common for companies to launch ‘green’ products on the basis of carbon offsetting facilities which our research suggests is not valued by customers.

“The M&S product goes significantly further by providing tangible environmental benefits which will help customers to save energy, save money and ultimately, to help save the planet. According to the Energy Saving Trust, the average home will emit around 5 tonnes of CO2 a year, so these new product features can have a real impact.

“At AXA we’re committed to reducing our negative environmental impact and are really pleased to work with M&S Money on this innovative product.”

Via EPR Network
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