Cardiff based Tracesmart, renowned supplier of debtor tracing services, has announced it has become a member of the Debt Buyers and Sellers Group (DBSG). Tracesmart has joined the DBSG as part of its commitment to the debt collection industry and to provide valuable specialist input on some of the core processes used to recover debt, namely data cleansing and tracing.

Formed for the benefit of companies who buy and/or sell debt, the DBSG is the official voice of the sector, administering best practice and offering guidance and support where needed. Created by the Credit Services Association (CSA), the group’s inaugural meeting took place in December 2003 and was officially launched at the CSA’s 2004 Annual Conference. Today the DBSG has in excess of 80 members including some of the biggest companies in the industry who trade billions of pounds worth of debt each year.

As well as helping to expand the company’s presence within the debt collection arena, joining the DBSG will help Tracesmart to keep its finger on the pulse of one of its core industries. Chris Rothwell, Sales Director for Tracesmart explained further,

“Tracesmart is already an active member of the CSA, having a regular presence at their events and in their publications and also providing consultation on key industry topics. Having a pro-active involvement has helped us expand our knowledge of the industry, build our customer base and also allowed us to provide valuable guidance on the areas in which we specialise. We now hope that by working closely with the DBSG we can both provide our expertise to enhance best practice in key recovery activities and raise our company profile.”

Tracesmart currently holds memberships and affiliations with many professional organisations and bodies; these allow the company to remain up-to-date with industry trends and also provide forums through which valuable information can be shared. Mike Trezise, Managing Director at Tracesmart, comments on the importance of aligning with industry professional bodies,

“We have a hugely diverse customer base and whether the client is a firm of solicitors conducting identity checks for anti-money launderingpurposes, or a debt collection agency using our systems to trace people, we want our services to completely fulfil their particular needs. By affiliating with professional organisations we are able to identify changes in relevant industries as they happen and tailor our services to meet client needs.”